Engine
3.6L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 95 of 95 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Suspension
40 complaint records
"Right passenger side rear coil spring ejected from vehicle pull into parking space a loud booming sound from rear of vehicle..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →
Electrical system
23 complaint records1 fire report1 crash report
Owners filed 23 complaint records naming this system.
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Driver assistance
18 complaint records1 crash report
"Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ25005 opened Dec 2025 | OPEN | Suspension | Recall 23V-413 Post Remedy Failures - led to recall 26V562 On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V562000 | Suspension | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. | Normally free |
| 26V328000 | Air Bags | Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. | Normally free |
| 26V051000 | Suspension | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving. | Normally free |
| 25V472000 | Seats | Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. | Normally free |
| 25V430000 | Visibility | Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. | Normally free |
| 24V897000 | Air Bags | Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026433 2026-09-10 | Accessories | 6,537 | Issue : On certain vehicles, the pivot bolt(s) securing the roof crossbars may not have been tightened properly. As a result, the crossbar(s) could detach from the vehicle. |
| 2026418 2026-09-01 | Suspension | 14,363 | Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recalls 64A and 20D (Transport Canada recall nos. 2023-336 and 2026-037) may not have been done correctly or may not be effective. |
| 2026244 2026-05-21 | Airbag | 21,194 | Issue: On certain vehicles, a software problem in the occupant restraint controller could cause the door airbag pressure sensor(s) not to work properly. As a result, the side airbag(s) may not work properly in a crash. |
| 2026224 2026-05-07 | Powertrain | 20,781 | Issue: On certain vehicles, the power transfer unit (PTU) could become damaged and fail. If this happens, there could be a loss of power to the wheels and/or the vehicle could move when it's parked and the parking brake isn't applied. |
| 2026037 2026-01-29 | Suspension | 3,065 | Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 64A (Transport Canada recall no. 2023-336) may not have been done correctly. As a result, a second repair is required. |
Show 18 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025617 2025-11-06 | Engine | 5,658 | Issue: On certain vehicles, the engine may not have been manufactured properly. As a result, the engine could make abnormal noises and a warning light may turn on. |
| 2025595 2025-10-30 | High Voltage | 20,753 | Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 95B (Transport Canada recall no. 2024-566) may not be effective. As a result, another repair is required. |
| 2025506 2025-09-25 | Structure | 7,850 | Issue: On certain vehicles, the left and right rear quarter glass trims may not have been secured properly. As a result, the trim(s) could loosen and separate from the vehicle. |
| 2025467 2025-09-11 | Structure | 8,535 | Issue: On certain vehicles, the window trims on the front doors may not have been secured properly. As a result, the trim(s) could loosen and separate from the vehicle. |
| 2025453 2025-09-04 | High Voltage | 3,476 | Issue: On certain vehicles, a software problem in the hybrid control processor could cause a loss of power to the wheels. Note: This recall only affects plug-in hybrid (PHEV) models. |
| 2025382 2025-07-17 | Seats And Restraints | 5,853 | Issue: On certain vehicles, the second-row head restraints may not have been manufactured properly. As a result, they may not be able to lock in the upright position. |
| 2025354 2025-06-24 | Heater And Defroster | 180 | Issue: On certain vehicles, the connector for the blower motor may have been damaged. As a result, the connector could fail and could cause the windshield defrost system not to work properly. |
| 2024566 2024-09-27 | High Voltage | 14,038 | Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall B9A (Transport Canada recall no. 2023-627) may not be effective. As a result, a second repair is required. |
| 2024338 2024-06-13 | Visual System | 126,530 | Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. |
| 2024170 2024-03-14 | Airbag | 3,417 | Issue: On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate in a crash. Note: This problem would cause the airbag warning light to turn on. |
| 2024113 2024-02-22 | Lights And Instruments | 836 | Issue: On certain vehicles, the driver may not be able to turn on the high beam headlamps if the light switch is in the "AUTO" position. Note: This recall affects Grand Cherokee and Grand Cherokee L models. |
| 2024116 2024-02-22 | Suspension | 17,461 | Issue: On certain vehicles, the bolt(s) for the upper control arm ball joint(s) may have been damaged during production. As a result, the bolt(s) could fail and cause the upper control arm(s) to separate from the knuckle(s). |
| 2024098 2024-02-15 | Heater And Defroster | 16,039 | Issue: On certain vehicles, a software problem could cause the windshield defrost system not to work properly. As a result, the vehicles don't meet the requirements of Canadian regulations. |
| 2023577 2023-10-26 | Seats And Restraints | 6,642 | Issue: On certain vehicles, the third-row seat belt buckles may not be accessible or may have been damaged during production. As a result, a passenger may not be able to buckle the seat belt. |
| 2023456 2023-08-14 | Visual System | 18,641 | Issue: On certain vehicles, a software problem could cause the rearview camera image to not appear on the display screen. Canadian regulations require the rearview image to display when the vehicle is reversing. |
| 2023430 2023-08-03 | Airbag | 2,990 | Issue: On certain vehicles, the upper B-pillar trim may not be installed correctly. As a result, the side curtain airbags may not inflate properly in a crash. |
| 2023336 2023-06-08 | Suspension | 14,487 | Issue: On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving. |
| 2023292 2023-05-18 | Steering | 7,100 | Issue: On certain vehicles, the intermediate steering shaft may not have been assembled correctly. As a result, the steering shaft could separate from the universal joint and cause a loss of steering. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 104557 Apr 2025 | WARRANTY EXTENSION | Unknown Or Other | Warranty Newsletter – Volume 11, Issue 4 |
| 104558 Apr 2025 | WARRANTY EXTENSION | Unknown Or Other | FCA Caribbean Warranty Newsletter – Volume 11, Issue 4 |
| 105139 May 2025 | WARRANTY EXTENSION | Unknown Or Other | Warranty Newsletter – Volume 11, Issue 5 |
| 105591 Jun 2025 | WARRANTY EXTENSION | Unknown Or Other | FCA Caribbean Warranty Newsletter – Volume 11, Issue 6 |
| 106321 Jul 2025 | WARRANTY EXTENSION | Unknown Or Other | FCA Caribbean Warranty Newsletter – Volume 11, Issue 7 |
| 106320 Jul 2025 | WARRANTY EXTENSION | Unknown Or Other | Warranty Newsletter – Volume 11, Issue 7 |
| 112149 May 2026 | WARRANTY EXTENSION | Engine | ID-26-24 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL) |
| 112147 May 2026 | WARRANTY EXTENSION | Engine | D-26-11 (XC2) 2.0L PHEV Engine - Select 2024 - 2025 Jeep Wrangler (JL) and 2023 - 2025 Grand Cherokee/ Grand Cherokee L (WL) |
Show 52 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| S2621000004 Sep 2026 | Power Train | The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only) | |
| 08-221-26 REV. B Sep 2026 | Electrical System | R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off. | |
| 114721 Sep 2026 | Structure | APPLIQUE - FRONT DOOR | |
| S238A000038 REV.D Sep 2026 | Service Brakes | Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster | |
| 9100905 Sep 2026 | Electrical System | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. | |
| 9100902 Sep 2026 | Electrical System | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. | |
| 9100345 Aug 2026 | Structure | LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. | |
| 9100363 Rev 3 Aug 2026 | Engine | Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for looseness and check the wastegate actuator/linkage for binding. | |
| S2623000001 REV.A Aug 2026 | Electrical System | Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear. | |
| S2508000029 REV.B Aug 2026 | Back Over Prevention | Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs) | |
| S2523000032 REV.B Aug 2026 | Steering | Steering Dragging While Recreational Flat Towing Behind RV. | |
| S2508000029 REV.A Aug 2026 | Back Over Prevention | Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble Codes (DTCs) | |
| 113801 Aug 2026 | Structure | SEAL - LOWER AGS | |
| S268A000016 Jul 2026 | Electrical System | R1L Radio Screen Goes Blank after transitioning from logistic to customer mode | |
| 113557 Jul 2026 | Unknown Or Other | EVAPORATOR - AIR CONDITIONING | |
| 113554 Jul 2026 | Unknown Or Other | EVAPORATOR - AIR CONDITIONING | |
| 113553 Jul 2026 | Unknown Or Other | EVAPORATOR - AIR CONDITIONING | |
| 113558 Jul 2026 | Unknown Or Other | EVAPORATOR - AIR CONDITIONING | |
| 113529 Jul 2026 | Power Train | SHAFT - AXLE HALF | |
| 113528 Jul 2026 | Power Train | SHAFT - AXLE HALF | |
| 08-277-26 Jul 2026 | Electrical System | Body Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode. ● Door lock indicator lamps stay illuminated. | |
| 9100866 Jul 2026 | Electrical System | Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. | |
| 08-274-26 Jul 2026 | Electrical System | Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the left quarter panel by the cargo tie down fastener. | |
| 9100859 Jul 2026 | Electrical System | Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 - 7TF32TRMAB, 7TF33TRMAB - HCMF Supplier | |
| S2508000025 REV. B Jul 2026 | Electrical System | Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--) | |
| 9100833 REV1 Jul 2026 | Fuel/Propulsion System | Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for... | |
| 112640 Jun 2026 | Engine | THROTTLE BODY – NONE | |
| 112639 Jun 2026 | Engine | THROTTLE BODY – NONE | |
| 113123 Jun 2026 | Service Brakes | SPRING KIT - DISC BRAKE PAD | |
| S2508000025 REV.A Jun 2026 | Electrical System | Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--) | |
| 9100811 Rev 4 Jun 2026 | Suspension | Clunking when going over bumps, potholes, or turns. During diagnosis dealers may find rubber separating from the bushing on the handling link (SOL S2102000004 Rev C. for reference). This is normal and most likely is not attributed to the noise. | |
| S2102000004 REV.D Jun 2026 | Suspension | WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance | |
| 112980 Jun 2026 | Electrical System | CAMERA - REAR VIEW | |
| 112979 Jun 2026 | Electrical System | CAMERA - REAR VIEW | |
| S2623000041 REV.A Jun 2026 | Structure | Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A | |
| 112842 Jun 2026 | Engine | BOLT - HEX FLANGE HEAD | |
| 9100833 Jun 2026 | Fuel/Propulsion System | Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for... | |
| S268A000014 Jun 2026 | Electrical System | Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode | |
| 112857 Jun 2026 | Unknown Or Other | HEATER - ELECTRIC COOLANT | |
| 112856 Jun 2026 | Unknown Or Other | HEATER - ELECTRIC COOLANT | |
| S2608000028 Jun 2026 | Seats | Intermittent Operation of the Third Row Power Seat, 12volt Battery Drain | |
| S1623000028 Rev. K Jun 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S2503000001 REV.A Jun 2026 | Suspension | Service 4WD Message, With Any Combination Of The Following Front Axle Disconnect (FAD) Diagnostic Trouble Codes | |
| 9100834 Jun 2026 | Electrical System | Ambient cabin light fault B2811-02 inop. If Ambient Lights can change color and intensity, do not replace Auxiliary/Ambient Lighting Module (ALM). Follow the diagnostic for B2811-02. Before replacing, verify the vehicle PROXI is correct for the vehicle (2-row/3-row). | |
| 9100835 Jun 2026 | Electrical System | Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. | |
| S2623000041 Jun 2026 | Electrical System | Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. | |
| S2623000040 Jun 2026 | Electrical System | Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock. | |
| S1623000028 REV.J Jun 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 08-221-26 REV. A Jun 2026 | Electrical System | R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). | |
| OTHERDOC_164 Jun 2026 | Electrical System | Radio Over The Air Update to U41.10 R1H Software Version (FOTA) Customers may experience one or more of the following: Inaccurate status or information displayed during phone calls- Voice Recognition performance- Carplay connectivity issues- Black / blank screens for Navigation... | |
| 9100826 Jun 2026 | Structure | WL DDM/PDM Mirror Blindspot inoperative If DTC is present DTC B285F-15 Blind Spot Warning Light Control-Circuit Short to Battery or Open Before replacing DDM/PDM. Inspect connection on Mirror connector end. Perform electrical continuity test. After succesful continuity test. | |
| S1623000028 REV.I May 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. |
Showing 60 of 325 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 8 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Jeep Grand Cherokee L →