Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
Engine & cooling
Speed control
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V298000 | Electrical System | Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025708 2025-12-19 | Lights And Instruments | 3,254 | Issue: On certain vehicles, the tow hitch harness control module software could cause the instrument cluster to reboot while driving. |
| 2024549 2024-08-15 | Label | 647,384 | Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus",... |
| 2023421 2023-08-01 | Powertrain | 10,758 | Issue: On certain vehicles, the circuit board in the electric oil pump assembly for the transmission may be damaged. As a result, the circuit board could short circuit and overheat. |
| 2023251 2023-04-26 | Lights And Instruments | 7,090 | Issue: On certain vehicles, the instrument cluster screen could remain blank when the vehicle is started. If this happens, you may not be able to see certain information about the vehicle, including the odometer, warnings, and malfunction... |
| 2022500 2022-09-07 | Electrical | 1,858 | Issue: On certain vehicles, a bracket for the folding rear seats can damage the wiring for the rear seat heater. If this happens, the wiring could short circuit. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| WTY047_DP Sep 2026 | WARRANTY EXTENSION | Suspension | WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY047) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on... |
| WTY047_DPSM Sep 2026 | WARRANTY EXTENSION | Suspension | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY047) - This document is the announcement to dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from... |
| WTY047_QA Sep 2026 | WARRANTY EXTENSION | Suspension | WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY047) – This document is the Question and Answer Guide containing the most frequently asked questions regarding Warranty Extension Campaign WTY047. |
| WTY047_REIMB Sep 2026 | WARRANTY EXTENSION | Suspension | WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Warranty Extension Campaign program... |
| WTY047_OWNR Sep 2026 | WARRANTY EXTENSION | Suspension | WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY047) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following... |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| WTY047_TSB Sep 2026 | Suspension | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR SHOCK ABSORBER INSPECTION & REPLACEMENT (WTY047) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY047) to inspect, and if necessary, replace one or both left and right rear... | |
| TSB_CLI049_R2 Aug 2026 | Visibility/Wiper | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE426 Aug 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. | |
| TSB_BOD336 Jun 2026 | Structure | TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. | |
| TSB_ELE422 May 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. | |
| TSB_ELE417 Apr 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. | |
| TSB_ELE394 Mar 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated Malfunction Indicator Lamp (MIL) accompanied by DTC P17A000 on some 2022-2025MY Hybrid Electric Vehicles (HEV) and Plug-In Hybrid Electric... | |
| SC325_TSB_R1 Feb 2026 | Engine | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE399_R1 Jan 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PS797 Dec 2025 | Back Over Prevention | PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. | |
| SC338_OWNR_NQ5_102 Sep 2025 | Fuel/Propulsion System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION: EXPANSION (SC338 Flight 102) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS) to prevent overcharging of the... | |
| TSB_ELE399 Sep 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin provides information to upgrade the ‘BMS’ system software on certain 2023-2024MY Sportage (NQ5 HEV) vehicles produced from February 15, 2022, through December 15, 2023, which may experience excessive... | |
| TSB_SC338_R1 Aug 2025 | Fuel/Propulsion System | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| SC338_OWNR_NQ5 Jun 2025 | Electrical System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC338) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in... | |
| SC335_TSB_CLSD Jun 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC335) CLOSED AND SUPERSEDED TO SC338 (TSB) - This bulletin is now closed. | |
| SC338_TSB Jun 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin provides information to upgrade the Battery Management System ‘BMS’ software logic on certain 2023MY Sportage HEV (NQ5 HEV) vehicles produced from... | |
| SC338_DP Jun 2025 | Fuel/Propulsion System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC338) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS) to prevent overcharging of the... | |
| SC338_DPSM Jun 2025 | Fuel/Propulsion System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC338) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS)... | |
| SC338_POC Jun 2025 | Fuel/Propulsion System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC338_POC: PROOF OF CORRECTION CARD | |
| SC338_QA Jun 2025 | Electrical System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC338) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC338. | |
| SC338_STKR Jun 2025 | Electrical System | SC338_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER | |
| TSB_TRA046_R5 Apr 2025 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE378 Mar 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. | |
| SC335A_OWNR Feb 2025 | SERVICE CAMPAIGN | Fuel/Propulsion System | VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC335A) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY... |
| SC335_DP Feb 2025 | SERVICE CAMPAIGN | Fuel/Propulsion System | VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC335) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in... |
| SC335_DPSM Feb 2025 | SERVICE CAMPAIGN | Electrical System | VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC335) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to update the battery management system (BMS) to prevent... |
| SC335_QA Feb 2025 | SERVICE CAMPAIGN | Electrical System | VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC335) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC335. |
| SC335_TSB Feb 2025 | Fuel/Propulsion System | TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC335) - This bulletin provides information to upgrade the Battery Management System ‘BMS’ software logic on certain 2023-2024MY Sportage HEV (NQ5 HEV) vehicles produced from... | |
| SC325_TSB Feb 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) - This bulletin provides information to inspect and, if necessary, replace the Auxiliary Electric Water Pump (AEWP), control harness wiring, and/or engine room junction box for... | |
| SC325_OWNR_NQ5 Feb 2025 | Electrical System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC325) - This document is the owner notification advising that Kia conducting Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2023 MY Sportage P/HEV vehicles. | |
| SC325_POC Feb 2025 | Electrical System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC325_POC: PROOF OF CORRECTION CARD | |
| SC325_STKR Feb 2025 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC325_STKR: COMPLETION LABEL/STICKER | |
| SC325_DP Feb 2025 | Electrical System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC325) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump (AEWP) on certain 2023 MY Niro... | |
| SC325_DPSM Feb 2025 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC325) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Auxiliary Electric Water Pump... | |
| SC325_QA Feb 2025 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC325) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC325. | |
| TSB_SC322_R1 Jan 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: HYBRID CONTROL UNIT (HCU) LOGIC IMPROVEMENT (SC322) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| SC322_OWNR Jan 2025 | Forward Collision Avoidance | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC322) - This document is the owner notification advising that Kia conducting a Voluntary Emissions Service Campaign to update the Hybrid Control Unit (HCU) software on certain 2023-2025 MY Sportage Hybrid (HEV) and... | |
| SC322_DP Jan 2025 | Forward Collision Avoidance | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC322) - This document is the announcement to the dealer Principals advising that Kia is conducting a Voluntary Emissions Service Campaign to update the Hybrid Control Unit (HCU) on certain 2023-2025 MY Sportage Hybrid... | |
| SC322_DPSM Jan 2025 | Forward Collision Avoidance | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC322) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to update the Hybrid Control Unit (HCU) on... | |
| SC322_POC Jan 2025 | Forward Collision Avoidance | SC322_POC: PROOF OF CORRECTION CARD | |
| SC322_QA Jan 2025 | Electrical System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC322) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC322. | |
| SC322_STKR Jan 2025 | Forward Collision Avoidance | SC322_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER | |
| SC322_TSB Jan 2025 | Electrical System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: HYBRID CONTROL UNIT (HCU) LOGIC IMPROVEMENT (SC322) - This bulletin provides the procedure to update the software logic of the Hybrid Control Unit (HCU) system on certain 2023-2025MY Sportage HEV (NQ5 HEV) vehicles produced from February 15,... | |
| TSB_ELE338_R1 Jan 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5WSOFTWARE UPDATE (SA569) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE347_R1 Dec 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE303_R3 Nov 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE347 Jul 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0V/AVN5W SOFTWARE UPDATE - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2021-2023MY Kia vehicles. | |
| TSB_TRA046_R4 May 2024 | Power Train | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. | |
| TSB_ELE338 Apr 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5W SOFTWARE UPDATE (SA569) - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model... | |
| TSB_TRA108_R1 Apr 2024 | Power Train | TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE303_R2 Feb 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE318 Nov 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: BMS SOFTWARE LOGIC IMPROVEMENT FOR DTC P1BB2 (SA553) - This bulletin provides information to upgrade the Battery Management System (BMS) software logic on certain 2023-2024MY Niro HEV (SG2 HEV) vehicles produced from June 21, 2022... | |
| TSB_ELE314 Oct 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound... | |
| TSB_TRA108 Sep 2023 | Power Train | TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. | |
| TSB_ELE303_R1 Sep 2023 | Electrical System | This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. |
Showing 60 of 66 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 6 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Kia Sportage Hybrid →