Vehicles / Rivian / R1S / 2023

2023 Rivian R1SUNDER FEDERAL INVESTIGATION

76 federal complaints (137 component records) · 10 recall campaigns on file · 1 federal investigation · 48 service bulletins · 4 Canadian recalls
See all 5 model years of the Rivian R1S →
Fuel
Electricity
Drive
AWD
EPA economy
69 city / 60 hwy
Federal complaints
76
Recall campaigns
10
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Air bags
29
Other
21
Electrical system
16
Driver assistance
15
Seats
12
Suspension
8
Seat belts
7
Brakes
6
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 34 complaints01 years old: 21 complaints2 years old: 8 complaints3 years old: 13 complaints4 years old: 0 complaints5 years old: 0 complaints56 years old: 0 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 76 of 76 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Air bags

29 complaint records
"When an adult passenger is in the vehicle passenger seat, the passenger airbag light shows "airbag off" Approximate weight 130 pounds..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Electrical system

16 complaint records4 crash reports
"Software update rolled out version 2023.42.0 and now the vehicle screen is black and HVAC does not work. It is unclear if any safety or airbag systems are operational. Cameras not working...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Driver assistance

15 complaint records5 crash reports
"Software update rolled out version 2023.42.0 and now the vehicle screen is black and HVAC does not work. It is unclear if any safety or airbag systems are operational. Cameras not working...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE26004
opened May 2026
OPENSuspensionRear Toe Link May Separate
The Office of Defects Investigation (ODI) has received two Vehicle Owner Questionnaires (VOQs) reporting left rear toe link separation in certain Model Year (MY) 2023-2024 Rivian R1S vehicles.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
26V597000Back Over PreventionRivian Automotive, LLC (Rivian) is recalling certain 2022-2027 R1S, 2022-2026 R1T, and 2027 R2 vehicles. The rearview camera image may be obstructed by a notification when in reverse.Normally free
26V009000Seat BeltsRivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and 2022-2026 R1S vehicles. The bolts that secure the second-row driver and passenger side seat belt retractor assemblies may be improperly tightened.Normally free
26V003000SuspensionRivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1S and R1T vehicles that previously had service performed.Normally free
25V370000Seat BeltsRivian Automotive, LLC (Rivian) is recalling certain 2022-2025 R1T and R1S vehicles. The D-ring bolts for one or both front seat belt anchorage assemblies may not have been properly installed.Normally free
24V458000EquipmentRivian Automotive, LLC. (Rivian) is recalling certain 2022-2023 R1S and R1T vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect.Normally free
24V408000Air BagsRivian Automotive, LLC (Rivian) is recalling certain 2022-2024 R1T and R1S vehicles. The attachment clips on the upper B-pillar and/or C-pillar trim panels may have been damaged during a service procedure.Normally free
24V367000Exterior LightingRivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed.Normally free
23V783000VisibilityRivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.Normally free
Show 2 more recall campaigns
CampaignComponentSummaryRemedy
23V233000Exterior LightingRivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The reverse light beam may not be visible from certain angles.Normally free
23V159000Air BagsRivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1S vehicles. The fasteners that secure the right and left side curtain air bags may be improperly secured.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2026443
2026-09-17
Visual System1,958Issue: Under certain conditions, a software problem could cause the rearview camera image to be blocked. Canadian regulations require the rearview image to display while the transmission is in reverse gear.
2026009
2026-01-15
Seats And Restraints18Issue: On certain vehicles, the second-row outboard seat belt retractor(s) may not have been installed properly. As a result, the seat belts could loosen or detach in a crash.
2026002
2026-01-05
Suspension255Issue: On certain vehicles, the rear suspension toe link(s) may not have been properly reinstalled after service. As a result, the toe link(s) could become loose or separate. If this happens, there could be reduced vehicle stability.
2024292
2024-05-24
Lights And Instruments85Issue: On certain vehicles, the headlamps may not be aimed correctly. As a result, the vehicles may not meet certain requirements of Canadian regulations.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
RSB-93-26-002-1
Jul 2026
Unknown Or OtherRivian is launching a technical service bulletin for some model year 2022-2026 R1T and R1S vehicles that might have an audible rattle originating from the B-pillar area when driving on rough road surfaces.
RSB-56-26-001-2
Jul 2026
StructureRivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that could have inadequate adhesion between the outer door panel and an internal reinforcement.
RSB-56-25-002-2
Jul 2026
StructureRivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that might have bubbles in the painted surfaces below the exterior door handles.
RSB-86-26-001-1
May 2026
Electrical SystemRivian is launching a technical service bulletin for some model year 2022-2024 R1 vehicles that may have ultrasonic sensors detached from the front fascia mounting area.
RSB-26-26-001-1
May 2026
Visibility/WiperRivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that may be susceptible to water ingress in the front HVAC assembly. This may result in damp or soggy carpets in the front of the vehicle.
Show 43 more bulletins
BulletinTypeComponentSummary
RSB-93-26-001-1
Apr 2026
Unknown Or OtherRivian is launching a technical service bulletin for some model year 2022-2026 R1T and R1S vehicles that may be prone to noise and/or vibration from the door areas, particularly buzzing and rattling sounds. This results in a perceived quality issue.
12v Battery Low SMS 2
Feb 2026
Electrical SystemSMS Reminder sent to customers who had still open potential 12-volt failures.
12v Battery Low SMS 1
Feb 2026
Electrical SystemSMS sent to customers with potential 12-volt failure and advising need for replacement to avoid drivability interruptions.
RSB-56-26-001-1
Feb 2026
StructureRivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that could have inadequate adhesion between the outer door panel and an internal reinforcement.
RCA-30-25-001-1
Nov 2025
Fuel/Propulsion SystemRivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles. These vehicles may have HV battery connectors that are susceptible to corrosion in some climates.
RSB-56-25-002-1
Nov 2025
StructureRivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that might have bubbles in the painted surfaces below the exterior door handles.
FSAM-1507 Email 11132025
Nov 2025
SuspensionEmail requesting customers to have service performed on their vehicle.
RCA-38-25-002-1
Aug 2025
Power TrainRivian is initiating a customer satisfaction campaign for some model year 2023-2025 R1T and R1S vehicles that were built with a front NVH/ting washer that may damage the nearby wheel speed sensor, resulting in the vehicle entering into a reduced performance safe-state mode and a...
RCA-18-24-001-3
Aug 2025
SuspensionRivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been assembled with an updated fastener using a torque value intended for the previously-used fastener.
RCA-60-25-001-1
Jul 2025
SERVICE CAMPAIGNUnknown Or OtherFSAM-1476: Rivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1T and R1S vehicles that were manufactured with a certification label that has the incorrect manufacturing date. Rivian will install an updated certification label.
RCA-18-25-001-1
Jul 2025
Power TrainFSAM-1608: Rivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been serviced with a torque value that was too low.
RCA-78-25-003-1
May 2025
SERVICE CAMPAIGNElectrical SystemRivian is initiating a customer satisfaction campaign for some model year 2023-2025 R1T and R1S vehicles. These vehicles may have been built with an improperly formatted solid state drive (SSD) for storing camera recordings.
SMS - Campaign awareness
Mar 2025
Unknown Or OtherBulk SMS - Service Campaign Awareness
12V Follow Up SMS
Feb 2025
Electrical SystemWe’ve identified your R1T/R1S as needing a service appointment related to its 12V battery. Please bring your vehicle in to prevent a 12-Volt Failure, which could leave you unable to access or drive your vehicle—and may even require a tow.
Hub Bolt Follow up SMS
Feb 2025
SuspensionWe’ve identified your R1T/R1S as needing a service appointment to inspect and potentially adjust the torque for fasteners on your vehicle’s wheel hubs. Failing to inspect this could result in a tow.
Drain Plug Follow Up SMS
Feb 2025
Power TrainWe’ve identified your R1T/R1S as needing a service appointment related to its Drain Plug. Please bring your vehicle in to prevent any issues, which could impact your HVAC system.
Bundled Campaign SMS
Feb 2025
Power TrainRivian Internal Hi <customer name>, We’re reaching out about your Rivian. We identified a need to inspect your vehicle for a potential issue that could result in being unable to access or drive your vehicle—and may even require a tow.
3P Information Email
Feb 2025
SuspensionWe’re reaching out about your <<<R1T,R1S>>> (VIN: <<insert VIN here>>). We need to <<<replace the 12V battery>><<,>> << and>> swap the HVAC drain plug <<,>> << and>> <<inspect the wheel hub bolt torque>>> on your <<<R1T,R1S>>>.
RCA-18-24-001-2
Dec 2024
SERVICE CAMPAIGNPower TrainRivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been assembled with an updated fastener using a torque value intended for the previously-used fastener.
Proactive Service Bundle
Nov 2024
Unknown Or OtherText message sent to customers to encourage them to call and schedule service.
RCA-26-24-002-1
Nov 2024
Unknown Or OtherRivian is initiating a customer satisfaction campaign for some model year 2022-2024 vehicles that were built with a front HVAC assembly drain valve that can become clogged after continued use of certain interior cleaning products.
RCA-78-24-001-1
Oct 2024
SERVICE CAMPAIGNElectrical SystemRivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles that may have been built with the incorrect interior audio amplifier. On these vehicles, a firmware update may cause the audio system to stop working.
RSB-93-24-001-2
Oct 2024
Unknown Or OtherRivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are prone to excessive cabin noise and vibration from the A/C compressor.
RCA-96-24-001-1
Sep 2024
SERVICE CAMPAIGNUnknown Or OtherRivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1T and R1S vehicles that may have been delivered with a tire service kit that is missing some handle extension components, referenced in the owner's guide.
RCA-18-24-001-1
Sep 2024
SERVICE CAMPAIGNSuspensionRivian is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been assembled with an updated fastener using a torque value intended for the previously-used fastener.
RSB-93-24-001-1
Aug 2024
Unknown Or OtherRivian is launching a technical service bulletin for some model year 2022-2024 R1T and R1S vehicles that are prone to excessive cabin noise and vibration from the A/C compressor.
RSB-18-24-001-1
Jul 2024
SuspensionRivian is initiating a technical service bulletin for some 2022-2024 R1T and R1S vehicles. In some situations, the driver may notice a squeaking or chirping noise coming from the front of the vehicle when driving on uneven surfaces below 32 km/h (20 mph).
RCA-90-23-001-1
May 2024
SERVICE CAMPAIGNUnknown Or OtherRivian is initiating a customer satisfaction campaign for portable chargers that were supplied with some model year 2022 and 2023 R1T and R1S vehicles.
SMS Comm Out Upd
Apr 2024
Electrical System4/24/2024 Rivian Vehicle Connectivity Outage SMS Renotification Reminder from Rivian. We noticed your vehicle is still offline.
LTE Outage032224
Mar 2024
Electrical SystemOn Friday, March 22, 2024, an outage affected Rivian vehicle connectivity. The outage was resolved that same day, but some vehicles may require an infotainment reset to restore full connectivity 3/22/2024 Rivian Vehicle Connectivity Outage SMS Notification After a recent network...
RCA-30-24-001-1
Mar 2024
Fuel SystemRivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S vehicles that may have been built with suspect battery cells.
PIN.18.001.V1
Jan 2024
SuspensionRivian is initiating a Preliminary Information Notification (PIN) for MY2022/23 R1 vehicles. Under certain driving conditions, at low speeds (under 25 mph), when the vehicle is articulating over bumps and uneven surfaces, a chirp noise can be heard inside the cabin, which might...
RCA-96-23-002-1
Nov 2023
Electrical SystemRivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1S and R1T vehicles that may have been built with a suspect auxiliary air compressor control panel.
2023.42 Email 3
Nov 2023
Back Over PreventionCustomer communication regarding software update 2023.42.
2023.42 Text 2
Nov 2023
Back Over PreventionCustomer communication regarding software update 2023.42.
2023.42 Email 1
Nov 2023
Back Over PreventionCustomer communication regarding software update 2023.42.
2023.42 Email 2
Nov 2023
Back Over PreventionCustomer communication regarding software update 2023.42.
2023.42 Text 1
Nov 2023
Back Over PreventionCustomer communication regarding software update 2023.42.
RCA-78-23-005-1
Aug 2023
Electrical SystemRivian is initiating a customer satisfaction campaign for some model year 2023 R1T and R1S vehicles that may have been built with an improperly routed cowl harness.
RSB-10-23-001-1
Jun 2023
SteeringRivian is launching a technical service bulletin for some model year 2022 and 2023 R1T and R1S vehicles. In some situations, the driver may notice a slight vibration or oscillation of the steering wheel at 70 mph or above, causing a perceived quality issue.
RCA-34-23-002-1
May 2023
Electrical SystemRivian is initiating a customer satisfaction campaign for some model year 2022-2023 R1S and R1T vehicles that may have been built with an onboard charger that cannot charge on alternating current (AC).
RCA-78-23-003-1
Apr 2023
Electrical SystemRivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1S vehicles that may have been built with the incorrect interior audio amplifier. This results in reduced audio volume or quality for passengers in the 3rd row seat.
RCA-10-23-002-1
Apr 2023
SteeringRivian is initiating a customer satisfaction campaign for some model year 2022 and 2023 R1T and R1S vehicles. On these vehicles, the steering wheel may not be properly aligned to the steering rack.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 10 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Rivian R1S →