2023 Toyota Corolla Cross

174 federal complaints (348 component records) · 4 recall campaigns on file · 70 service bulletins · 8 Canadian recalls
See all 5 model years of the Toyota Corolla Cross →
Engine
2.0L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
31 city / 33 hwy
Federal complaints
174
Recall campaigns
4
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
103
Electrical system
68
Steering
44
Glass & wipers
26
Other
24
Driver assistance
19
Lighting
15
Brakes
12
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 121 complaints01 years old: 31 complaints2 years old: 15 complaints3 years old: 7 complaints4 years old: 0 complaints5 years old: 0 complaints56 years old: 0 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 174 of 174 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

103 complaint records
"If raining you stop in red light the engine is shut off need to wait about 10 minutes and start again why they no recall this problem that dangerous..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Electrical system

68 complaint records2 crash reports
"Car just shuts off while driving or at stop lights or stop signs. Car won’t start , takes 10-20 minutes to cut back on after putting car in park or stopping at stop sign or light...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Steering

44 complaint records1 crash report
"The car turned off several times while I was stuck in traffic, it was raining an the wipers were on. This happened on Riverside Drive, NYC on 9/8/23 around 5 pm. The warning said: low steering power. There were cars behind me and could have crashed my car...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
25V040000SteeringToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles...Normally free
23V864000Electrical SystemToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384.Normally free
23V480000SteeringToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024...Normally free
23V384000Electrical SystemToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2026151
2026-03-31
Other9,096Issue: On certain electric vehicles, the reverse sound of the pedestrian warning system may not be loud enough. Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds.
2025242
2025-05-06
Airbag7,441Issue: On certain vehicles, the steering wheel spiral cable assembly could disconnect. If this happens, the airbag (SRS) warning lamp would turn on, and the driver-front airbag wouldn't work in a crash.
2025037
2025-01-29
Airbag31Issue: On certain vehicles, the inspection completed by a Toyota dealer during recall SRC RF2 (Transport Canada recall no. 2023-386) may not have been done correctly. As a result, a second inspection is required.
2024710
2024-11-21
Steering806Issue: On certain vehicles, the upper universal joint on the intermediate steering shaft may not have been manufactured properly and could break.
2024547
2024-09-20
Brakes25,248Issue: On certain hybrid vehicles, a software problem could cause a sudden change in brake pedal feel and travel when the brakes are applied during a turn. This could cause temporary reduced braking.
Show 3 more Canadian recalls
RecallSystemUnits (CA)Summary
2023681
2023-12-20
Airbag3,812Issue: On certain vehicles, the inspection completed by a Toyota dealer during recall SRC RF0 (Transport Canada recall 2023-311) may not address the safety risk. As a result, a second inspection is required.
2023386
2023-07-12
Airbag7,018This recall was replaced by Transport Canada recall no. 2025-242. Issue: On certain vehicles, the steering wheel spiral cable assembly could disconnect.
2023311
2023-05-30
Airbag13,806Issue: On certain vehicles, a problem with the instrument panel could cause the passenger-front airbag not to open and inflate properly in a crash.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
T-SB-0104-21 Rev2
Feb 2026
EngineOBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
T-SB-0066-24 Rev2
Feb 2026
StructureSome 2022 – 2026 model year Corolla Cross and 2023 – 2026 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.
T-SB-0055-24 Rev2
Jan 2026
Unknown Or OtherSome 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
T-SB-0083-25
Nov 2025
Electrical SystemA new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Mirai, and Sequoia Hybrid vehicles equipped with Toyota Multimedia versions earlier than...
T-SB-0015-24 Rev2
Sep 2025
Electrical SystemA new head unit software update is available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Multimedia (earlier than version 2170).
Show 55 more bulletins
BulletinTypeComponentSummary
T-SB-0066-24 Rev1
Sep 2025
StructureSome 2022 – 2025 model year Corolla Cross and 2023 – 2025 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails.
T-SB-0054-25
Aug 2025
StructureSome 2022 – 2024 model year Corolla Cross and Corolla Cross Hybrid vehicles equipped with a driver seat that has manual (non-power) adjustment controls may exhibit a driver seat base that sinks or gradually lowers.
25TC03
Jul 2025
Forward Collision AvoidanceTECHNICAL INSTRUCTIONS FOR 25TC03 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2023 COROLLA CROSS 2023 COROLLA CROSS HV 2023 Bz4x
T-SB-0010-24 Rev2
Jun 2025
Electrical SystemSome 2021 – 2022 model year Avalon, 2018 – 2024 Camry, 2019 – 2025 model year Corolla, 2022 – 2025 model year Corolla Cross, and 2019 – 2025 model year RAV4 vehicles with A25A-FKS and M20A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic...
T-SB-0058-23 Rev1
Jun 2025
SERVICE CAMPAIGNElectrical SystemThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
25TC03
Apr 2025
Forward Collision AvoidanceTECHNICAL INSTRUCTIONS FOR 25TC03 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2023 COROLLA CROSS 2023 COROLLA CROSS HV 2023 BZ4X
T-TT-0779-25
Apr 2025
Electrical SystemTo assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.
T-SB-0107-20 Rev2
Feb 2025
EngineOBSOLETE NOTICE February 11, 2025: This bulletin is now obsolete. Please see T-SB-0021-25.
T-SB-0013-24 Rev1
Feb 2025
Electrical SystemThe Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available.
T-SB-0021-25
Feb 2025
EngineFlash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins.
T-SB-0120-20 Rev2
Jan 2025
Electrical SystemOBSOLETE NOTICE January 30, 2025: This bulletin is now obsolete. Please see T-SB-0015-25.
T-SB-0015-25
Jan 2025
Electrical SystemSome 2021 – 2025 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required.
T-SB-0011-25
Jan 2025
Electrical SystemWhen certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key.
T-SB-0111-20 Rev2
Jan 2025
Electrical SystemOBSOLETE NOTICE January 23, 2025: This bulletin is now obsolete. Please see T-SB-0011-25.
T-SB-0010-24 Rev1
Dec 2024
StructureSome 2021 – 2022 model year Avalon, 2018 – 2024 Camry, 2019 – 2025 model year Corolla, 2022 – 2025 model year Corolla Cross, and 2019 – 2025 model year RAV4 vehicles with A25A-FKS and M20A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic...
T-SB-0035-24 Rev2
Dec 2024
StructureAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
T-SB-0038-24 Rev2
Dec 2024
StructureTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
T-SB-0039-24 Rev2
Dec 2024
StructureThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds.
T-SB-0061-23 Rev2
Dec 2024
StructureToyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
T-SB-0062-23 Rev2
Dec 2024
StructureVehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc.
T-TT-0753-24 Rev1
Nov 2024
EngineSome technicians may report an engine oil leak from the Engine Oil Level Sensor area
T-SB-0062-24 Rev1
Oct 2024
Electrical SystemSome 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more.
T-SB-0041-24 Rev1
Sep 2024
EngineOBSOLETE NOTICE September 24, 2024: This bulletin is now obsolete. Please see T-SB-0081-24
T-SB-0081-24
Sep 2024
EngineSome 2023 – 2024 model year Corolla and Corolla Cross vehicles with M20A-FKS engines may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) present: •P11EA00 – (Bank 1 Air-Fuel Ratio Imbalance (Port)) •P013A7C – (A/F Sensor – Rich to...
T-SB-0077-24
Sep 2024
EngineSome 2021 – 2024 model year Corolla, 2022 – 2024 model year Corolla Cross, and 2023 – 2024 model year Corolla Cross Hybrid vehicles with M20A-FKS or M20A-FXS engines may exhibit an oil leak that originates between the oil pan sub-assembly and the stiffening crankcase assembly.
T-SB-0020-23 Rev1
Sep 2024
EngineSome 2022 – 2023 model year Corolla Cross vehicles may exhibit an intermittent condition during windshield wiper operation where the stop and start system does one or both of the following: •Does not restart the engine. •Reactivates after being manually canceled.
T-SB-0055-24 Rev1
Jul 2024
StructureSome 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
T-SB-0062-24
Jul 2024
Electrical SystemSome 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more.
T-SB-0027-24 Rev1
Jul 2024
Electrical SystemOBSOLETE NOTICE July 18, 2024: This bulletin is now obsolete. Please see T-SB-0062-24.
T-SB-0035-24 Rev1
Jul 2024
StructureAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
T-SB-0038-24 Rev1
Jul 2024
StructureTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
T-SB-0039-24 Rev1
Jul 2024
StructureThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds.
T-SB-0055-24
Jun 2024
StructureSome 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition.
T-SB-0103-20 Rev1
Jun 2024
EngineThis Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
24TC03
Jun 2024
Electrical SystemThe Data Communication Module (DCM), which supports Toyota Connected Services in your vehicle, may not have activated properly during vehicle delivery.
T-SB-0061-23 Rev1
May 2024
StructureToyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
T-SB-0062-23 Rev1
May 2024
StructureVehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc.
T-SB-0041-24
Apr 2024
EngineSome 2023 – 2024 model year Corolla and Corolla Cross vehicles with M20A-FKS engines may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P11EA00 (Bank 1 Air-Fuel Ratio Imbalance (Port)) present.
T-SB-0035-24
Apr 2024
StructureAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
T-SB-0038-24
Apr 2024
StructureTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
T-SB-0039-24
Apr 2024
StructureThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds.
T-SB-0120-20 Rev2
Apr 2024
Electrical SystemSome 2021 – 2024 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required.
T-TT-0754-24
Apr 2024
Electrical SystemCustomers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.
T-SB-0111-20 Rev2
Apr 2024
Electrical SystemWhen certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key.
T-TT-0753-24
Apr 2024
EngineSome technicians may report an engine oil leak from the Engine Oil Level Sensor area
T-TT-0752-24
Apr 2024
StructureSome 2022-2024 model year Corolla Cross and Corolla Cross HV may exhibit a loose roof rail condition at the front or rear roof rail
T-SB-0015-24
Mar 2024
EquipmentTSB: A head unit software update is now available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Multimedia (earlier than version 2050).
T-PANT-2024-004-
Mar 2024
Engine And Engine CoolingThis is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-SB-0013-24
Mar 2024
Electrical SystemTSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available.
TSB010421
Feb 2024
Service BrakesTSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID).
23TC01 Dealer Pa
Aug 2023
Air BagsDP: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more.
23TC01 Region Le
Aug 2023
Air BagsRL: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more.
23TC01 TI - Publ
Aug 2023
Air BagsTI: TECHNICAL INSTRUCTIONS FOR 23TC01 TOYOTA SAFETY SENSE INOPERATIVE INTERMITTENTLY
23TC01
Aug 2023
Air BagsDP: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more.
23TC01a
Aug 2023
Lane DepartureRL: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more.

Showing 60 of 70 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Toyota Corolla Cross →