Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Electrical system
Steering
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 25V040000 | Steering | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles... | Normally free |
| 23V864000 | Electrical System | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. | Normally free |
| 23V480000 | Steering | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024... | Normally free |
| 23V384000 | Electrical System | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026151 2026-03-31 | Other | 9,096 | Issue: On certain electric vehicles, the reverse sound of the pedestrian warning system may not be loud enough. Canadian regulations require electric vehicles to make a minimum sound level when operating at low speeds. |
| 2025242 2025-05-06 | Airbag | 7,441 | Issue: On certain vehicles, the steering wheel spiral cable assembly could disconnect. If this happens, the airbag (SRS) warning lamp would turn on, and the driver-front airbag wouldn't work in a crash. |
| 2025037 2025-01-29 | Airbag | 31 | Issue: On certain vehicles, the inspection completed by a Toyota dealer during recall SRC RF2 (Transport Canada recall no. 2023-386) may not have been done correctly. As a result, a second inspection is required. |
| 2024710 2024-11-21 | Steering | 806 | Issue: On certain vehicles, the upper universal joint on the intermediate steering shaft may not have been manufactured properly and could break. |
| 2024547 2024-09-20 | Brakes | 25,248 | Issue: On certain hybrid vehicles, a software problem could cause a sudden change in brake pedal feel and travel when the brakes are applied during a turn. This could cause temporary reduced braking. |
Show 3 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2023681 2023-12-20 | Airbag | 3,812 | Issue: On certain vehicles, the inspection completed by a Toyota dealer during recall SRC RF0 (Transport Canada recall 2023-311) may not address the safety risk. As a result, a second inspection is required. |
| 2023386 2023-07-12 | Airbag | 7,018 | This recall was replaced by Transport Canada recall no. 2025-242. Issue: On certain vehicles, the steering wheel spiral cable assembly could disconnect. |
| 2023311 2023-05-30 | Airbag | 13,806 | Issue: On certain vehicles, a problem with the instrument panel could cause the passenger-front airbag not to open and inflate properly in a crash. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| T-SB-0104-21 Rev2 Feb 2026 | Engine | OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete. | |
| T-SB-0066-24 Rev2 Feb 2026 | Structure | Some 2022 – 2026 model year Corolla Cross and 2023 – 2026 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails. | |
| T-SB-0055-24 Rev2 Jan 2026 | Unknown Or Other | Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| T-SB-0083-25 Nov 2025 | Electrical System | A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Mirai, and Sequoia Hybrid vehicles equipped with Toyota Multimedia versions earlier than... | |
| T-SB-0015-24 Rev2 Sep 2025 | Electrical System | A new head unit software update is available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Multimedia (earlier than version 2170). |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| T-SB-0066-24 Rev1 Sep 2025 | Structure | Some 2022 – 2025 model year Corolla Cross and 2023 – 2025 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails. | |
| T-SB-0054-25 Aug 2025 | Structure | Some 2022 – 2024 model year Corolla Cross and Corolla Cross Hybrid vehicles equipped with a driver seat that has manual (non-power) adjustment controls may exhibit a driver seat base that sinks or gradually lowers. | |
| 25TC03 Jul 2025 | Forward Collision Avoidance | TECHNICAL INSTRUCTIONS FOR 25TC03 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2023 COROLLA CROSS 2023 COROLLA CROSS HV 2023 Bz4x | |
| T-SB-0010-24 Rev2 Jun 2025 | Electrical System | Some 2021 – 2022 model year Avalon, 2018 – 2024 Camry, 2019 – 2025 model year Corolla, 2022 – 2025 model year Corolla Cross, and 2019 – 2025 model year RAV4 vehicles with A25A-FKS and M20A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic... | |
| T-SB-0058-23 Rev1 Jun 2025 | SERVICE CAMPAIGN | Electrical System | The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. |
| 25TC03 Apr 2025 | Forward Collision Avoidance | TECHNICAL INSTRUCTIONS FOR 25TC03 REPROGRAMMING FOR FORWARD RECOGNITION CAMERA CERTAIN 2023 COROLLA CROSS 2023 COROLLA CROSS HV 2023 BZ4X | |
| T-TT-0779-25 Apr 2025 | Electrical System | To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE. | |
| T-SB-0107-20 Rev2 Feb 2025 | Engine | OBSOLETE NOTICE February 11, 2025: This bulletin is now obsolete. Please see T-SB-0021-25. | |
| T-SB-0013-24 Rev1 Feb 2025 | Electrical System | The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. | |
| T-SB-0021-25 Feb 2025 | Engine | Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. | |
| T-SB-0120-20 Rev2 Jan 2025 | Electrical System | OBSOLETE NOTICE January 30, 2025: This bulletin is now obsolete. Please see T-SB-0015-25. | |
| T-SB-0015-25 Jan 2025 | Electrical System | Some 2021 – 2025 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. | |
| T-SB-0011-25 Jan 2025 | Electrical System | When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. | |
| T-SB-0111-20 Rev2 Jan 2025 | Electrical System | OBSOLETE NOTICE January 23, 2025: This bulletin is now obsolete. Please see T-SB-0011-25. | |
| T-SB-0010-24 Rev1 Dec 2024 | Structure | Some 2021 – 2022 model year Avalon, 2018 – 2024 Camry, 2019 – 2025 model year Corolla, 2022 – 2025 model year Corolla Cross, and 2019 – 2025 model year RAV4 vehicles with A25A-FKS and M20A-FKS engines may have a MIL ON condition with one or more of the following Diagnostic... | |
| T-SB-0035-24 Rev2 Dec 2024 | Structure | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. | |
| T-SB-0038-24 Rev2 Dec 2024 | Structure | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. | |
| T-SB-0039-24 Rev2 Dec 2024 | Structure | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. | |
| T-SB-0061-23 Rev2 Dec 2024 | Structure | Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. | |
| T-SB-0062-23 Rev2 Dec 2024 | Structure | Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. | |
| T-TT-0753-24 Rev1 Nov 2024 | Engine | Some technicians may report an engine oil leak from the Engine Oil Level Sensor area | |
| T-SB-0062-24 Rev1 Oct 2024 | Electrical System | Some 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more. | |
| T-SB-0041-24 Rev1 Sep 2024 | Engine | OBSOLETE NOTICE September 24, 2024: This bulletin is now obsolete. Please see T-SB-0081-24 | |
| T-SB-0081-24 Sep 2024 | Engine | Some 2023 – 2024 model year Corolla and Corolla Cross vehicles with M20A-FKS engines may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs) present: •P11EA00 – (Bank 1 Air-Fuel Ratio Imbalance (Port)) •P013A7C – (A/F Sensor – Rich to... | |
| T-SB-0077-24 Sep 2024 | Engine | Some 2021 – 2024 model year Corolla, 2022 – 2024 model year Corolla Cross, and 2023 – 2024 model year Corolla Cross Hybrid vehicles with M20A-FKS or M20A-FXS engines may exhibit an oil leak that originates between the oil pan sub-assembly and the stiffening crankcase assembly. | |
| T-SB-0020-23 Rev1 Sep 2024 | Engine | Some 2022 – 2023 model year Corolla Cross vehicles may exhibit an intermittent condition during windshield wiper operation where the stop and start system does one or both of the following: •Does not restart the engine. •Reactivates after being manually canceled. | |
| T-SB-0055-24 Rev1 Jul 2024 | Structure | Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| T-SB-0062-24 Jul 2024 | Electrical System | Some 2023 model year RAV4 Prime vehicles with Data Communication Module (DCM) firmware version earlier than LG-N210hh1V1V-09 may exhibit a condition in which the remote climate system is inoperative after the vehicle has been off for three hours or more. | |
| T-SB-0027-24 Rev1 Jul 2024 | Electrical System | OBSOLETE NOTICE July 18, 2024: This bulletin is now obsolete. Please see T-SB-0062-24. | |
| T-SB-0035-24 Rev1 Jul 2024 | Structure | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. | |
| T-SB-0038-24 Rev1 Jul 2024 | Structure | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. | |
| T-SB-0039-24 Rev1 Jul 2024 | Structure | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. | |
| T-SB-0055-24 Jun 2024 | Structure | Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| T-SB-0103-20 Rev1 Jun 2024 | Engine | This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles. | |
| 24TC03 Jun 2024 | Electrical System | The Data Communication Module (DCM), which supports Toyota Connected Services in your vehicle, may not have activated properly during vehicle delivery. | |
| T-SB-0061-23 Rev1 May 2024 | Structure | Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. | |
| T-SB-0062-23 Rev1 May 2024 | Structure | Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. | |
| T-SB-0041-24 Apr 2024 | Engine | Some 2023 – 2024 model year Corolla and Corolla Cross vehicles with M20A-FKS engines may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P11EA00 (Bank 1 Air-Fuel Ratio Imbalance (Port)) present. | |
| T-SB-0035-24 Apr 2024 | Structure | Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. | |
| T-SB-0038-24 Apr 2024 | Structure | To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. | |
| T-SB-0039-24 Apr 2024 | Structure | The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. | |
| T-SB-0120-20 Rev2 Apr 2024 | Electrical System | Some 2021 – 2024 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration software is required. | |
| T-TT-0754-24 Apr 2024 | Electrical System | Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers. | |
| T-SB-0111-20 Rev2 Apr 2024 | Electrical System | When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU Security Key. | |
| T-TT-0753-24 Apr 2024 | Engine | Some technicians may report an engine oil leak from the Engine Oil Level Sensor area | |
| T-TT-0752-24 Apr 2024 | Structure | Some 2022-2024 model year Corolla Cross and Corolla Cross HV may exhibit a loose roof rail condition at the front or rear roof rail | |
| T-SB-0015-24 Mar 2024 | Equipment | TSB: A head unit software update is now available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Multimedia (earlier than version 2050). | |
| T-PANT-2024-004- Mar 2024 | Engine And Engine Cooling | This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. | |
| T-SB-0013-24 Mar 2024 | Electrical System | TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. | |
| TSB010421 Feb 2024 | Service Brakes | TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). | |
| 23TC01 Dealer Pa Aug 2023 | Air Bags | DP: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more. | |
| 23TC01 Region Le Aug 2023 | Air Bags | RL: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more. | |
| 23TC01 TI - Publ Aug 2023 | Air Bags | TI: TECHNICAL INSTRUCTIONS FOR 23TC01 TOYOTA SAFETY SENSE INOPERATIVE INTERMITTENTLY | |
| 23TC01 Aug 2023 | Air Bags | DP: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more. | |
| 23TC01a Aug 2023 | Lane Departure | RL: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more. |
Showing 60 of 70 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Toyota Corolla Cross →