2023 Volkswagen AtlasWARRANTY EXTENSION ON FILE

135 federal complaints (201 component records) · 5 recall campaigns on file · 1 federal investigation · 343 service bulletins · 4 Canadian recalls
See all 10 model years of the Volkswagen Atlas →
Engine
2.0L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
21 city / 25 hwy
Federal complaints
135
Recall campaigns
5
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
37
Electrical system
33
Other
27
Air bags
22
Fuel system
19
Driver assistance
18
Lighting
15
Brakes
15
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 29 complaints01 years old: 40 complaints2 years old: 27 complaints3 years old: 38 complaints4 years old: 0 complaints5 years old: 0 complaints56 years old: 0 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 134 of 135 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

37 complaint records
"Vehicle stalls when at very slow speeds which requires you to put the vehicle in park and restart. This has happened over 15 times and last time was 10/29/24...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Electrical system

33 complaint records
"On a few occasions, even with the Start/Stop function disabled, the vehicle has completely shut off with no warning. It must be put it in park and restarted. Once it even turned off while reversing out of driveway and the steering wheel locked...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Air bags

22 complaint records2 crash reports
"PODS airbag sensor has been recalled since 6/19/2024 without remedy. Sensor is not detecting passenger and will not deploy in the instance of a vehicle accident. Being advised to not ride in the passenger seat of family vehicle...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE23017
opened Sep 2023
closed Dec 2024Forward Collision AvoidanceInadvertent Automatic Emergency Braking
On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
25V434000SuspensionVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles.Normally free
24V464000Air BagsVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles.Normally free
22V753000Engine And Engine CoolingVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles.Normally free
22V718000Service Brakes, HydraulicVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.Normally free
22V152000Air BagsVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2025355
2025-06-25
Suspension291Issue: On certain vehicles, certain bolt(s) on the chassis, brake system and/or suspension may not have been tightened properly. As a result, the bolt(s) could loosen and cause a loss of control.
2024354
2024-06-19
Airbag35,749Issue: On certain vehicles, the passenger occupant detection system (PODS) may malfunction. This could cause the airbag system to turn off the passenger-front airbag even when a passenger is seated.
2022612
2022-10-26
Suspension12Issue: On certain vehicles, the bolts for the left-rear trailing arm may not have been properly tightened. As a result, the bolts may loosen over time and fall out.
2022576
2022-10-07
Engine9,697Issue: On certain vehicles, the connecting rod bearings may become damaged. If this happens, the engine could make abnormal noises and a warning light may turn on.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
AEB FAQ
May 2024
WARRANTY EXTENSIONForward Collision AvoidanceThese documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
VWP-24-04
May 2024
WARRANTY EXTENSIONForward Collision AvoidanceThese documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
DoorHarnessFAQ
Oct 2024
WARRANTY EXTENSIONElectrical SystemThis Supporting FAQ is for the Atlas Front Door Wiring Harness Class Action Settlement for vehicles identified by U70 Warranty Key.
VWP-24-08
Oct 2024
WARRANTY EXTENSIONElectrical SystemVolkswagen is extending warranty coverage for the Front Door Wiring Harnesses on certain 2019-2023 Atlas and Atlas Cross Sport vehicles identified by the U70 Warranty Key for 5 years / 60,000 miles (whichever occurs first) from the date that the 97GF recall was performed.
VWP-25-07 FAQ
May 2025
WARRANTY EXTENSIONSeatsSupporting FAQ for the VWP-25-07 Atlas Second Row Seat Latching Mechanism
VWP-25-07
May 2025
WARRANTY EXTENSIONSeatsFor applicable 2018-2024 Volkswagen Atlas Settlement Class Vehicles, the New Vehicle Limited Warranty has been extended to cover the repair or replacement of the Second Row Seat Latching Mechanism by an authorized Volkswagen dealer for 10 years or 100,000 miles, whichever occurs...
Turbocharger FAQ
Sep 2025
WARRANTY EXTENSIONPower TrainThis supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW...
VWP-25-16
Sep 2025
WARRANTY EXTENSIONPower TrainFor applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.
Show 52 more bulletins
BulletinTypeComponentSummary
TT 96 26 01
Sep 2026
Lane DepartureHeat Sensative Trouble Shooting Explanation.
V0116152014815_20
Sep 2026
EngineSuggested fuel additive
TT 57 23 01
Sep 2026
Unknown Or OtherRemove Key FOB battery for 20 seconds to restore proper operation.
SM 39-2026
Sep 2026
Unknown Or OtherThis special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Email 91OL
Sep 2026
SOFTWARE UPDATEUnknown Or OtherThis OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.
VOS-26-52
Sep 2026
Air BagsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct airbag basic settings programming.
Bulletin 91OL
Sep 2026
Unknown Or OtherThis OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.
Dealer 91OL
Sep 2026
Unknown Or OtherThis OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates.
V4619022015173_35
Aug 2026
Service BrakesBrake rotor resurfacing
V4622022067177_5
Aug 2026
Service BrakesRepair or Replace Information
V4418012043620_10
Aug 2026
SteeringWarranty Alignment Worksheet
V4015022033347_8
Aug 2026
Power TrainReplacement instruction
TT 00-13-04_7
Aug 2026
Unknown Or OtherPermission to change Daily Order upgraded to RED Order
V0026012081638_2
Aug 2026
Unknown Or OtherDifferences between a leak and seepage
V9123042071790_3
Jul 2026
Unknown Or OtherMIB3 Recovery Solution
VOS-26-42
Jul 2026
Electrical SystemThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result.
V9126042082628_2
Jul 2026
Unknown Or OtherOver-the-Air Software Update Dealer Recovery Process
V1718062017813_24
Jul 2026
EngineOil Consumption Measurement and Electronic Oil Consumption Measurement
V9426012082648_1
Jul 2026
Visibility/WiperReplace the steering column switch for Ghost (mystery) activation.
V9126042082628_1
Jul 2026
Unknown Or OtherOver-the-Air Software Update Dealer Recovery Process
TT 10-18-02_2
Jun 2026
EngineLubricating engine components before reassembly.
TT 13-20-01_3
Jun 2026
EngineInstruction, how to lubicate engine before initial start.
Customer email_91UB
Jun 2026
SOFTWARE UPDATEUnknown Or OtherYour vehicle is currently eligible for the 91UB software update designed to:
Dealer 91UB
Jun 2026
SOFTWARE UPDATEUnknown Or OtherThis OTA update addresses a potential issue with special characters being broadcast over HD radio.
V6919012010479_17
Jun 2026
Air BagsInquiries
V1719012012855_81
Jun 2026
EngineVolkswagen Engine Oil Standards
V9126032082145_1
Jun 2026
Unknown Or OtherEmergency Call Module - J949- replacement part must be programmed to latest software.
V0026012081638_1
May 2026
Unknown Or OtherDifference between Component fluid leakage and seepage
V9123032070941_3
May 2026
Unknown Or OtherUpdate Programming of MIB Infotainment
V9422012066639_6
Apr 2026
Exterior LightingCondition is normal due to cold fresh air and humidity
VOS-26-23
Apr 2026
Air BagsThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue with Airbag - J706 - Seat Occupant Detection System Control Module Basic Setting error message...
V9419012011521_21
Mar 2026
Exterior LightingMoisture Accumulation
VOS-26-21
Mar 2026
EngineThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM...
V0018092053065_6
Mar 2026
Unknown Or OtherSafety Related Inquiry and Reporting
V4521012062957_7
Mar 2026
Forward Collision Avoidancecustomer reports that the vehicle performed an unwarranted Autonomous Emergency Braking (AEB).
V9422022066761_4
Mar 2026
Unknown Or OtherDamage Inspection of Park assist sensors
VOS-26-15
Mar 2026
Electrical SystemThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system...
V5515032021354_9
Mar 2026
Unknown Or OtherPaint color and/or finish of the engine compartment may not match the exterior paint color
DC_VW_CF_Airbag
Mar 2026
Air BagsThe National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
V9124082075366_8
Feb 2026
Unknown Or OtherGuided Fault Finding Requirement for Component Replacement
V4826012080200_1
Jan 2026
SteeringAssessment of Damage to steering wheel leather
V0019012040590_15
Jan 2026
Unknown Or OtherHow to handle a suspected paint flaw during PDI
VOS-26-01
Jan 2026
Electrical SystemThis is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output:
V2715032016076_13
Dec 2025
Electrical SystemDiagnosis for Excessive Current Draw.
V0123092071325_2
Dec 2025
EngineUpdate Engine/Motor Control Module J623.
V4418012043620_9
Dec 2025
SuspensionAlignment Submission Form
V0018072036935_23
Nov 2025
Unknown Or OtherPDI Instruction
V9124052074273_6
Nov 2025
Electrical SystemA "How To" activate Car Net® 2.0 - Emergency Call Module and Communication Unit -J949-Vehicle is Offline (Not Connected)
V4016012043146_4
Nov 2025
SuspensionWhat is and what is not a leaking suspension strut.
V5718012042955_7
Nov 2025
Unknown Or OtherReplace Door Lock and Cap.
Circular 10LP
Nov 2025
SERVICE CAMPAIGNEngineThe positive crankcase ventilation (PCV) valve / oil separator may fail prematurely due to material aging. If this happens, the Malfunction Indicator Lamp (MIL) will illuminate.
Dealer 10LP
Nov 2025
SERVICE CAMPAIGNEngineThe positive crankcase ventilation (PCV) valve / oil separator may fail prematurely due to material aging. If this happens, the Malfunction Indicator Lamp (MIL) will illuminate.

Showing 60 of 343 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 8 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
  6. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Volkswagen Atlas →