Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
Electrical system
Air bags
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE23017 opened Sep 2023 | closed Dec 2024 | Forward Collision Avoidance | Inadvertent Automatic Emergency Braking On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 25V434000 | Suspension | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. | Normally free |
| 24V464000 | Air Bags | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. | Normally free |
| 22V753000 | Engine And Engine Cooling | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. | Normally free |
| 22V718000 | Service Brakes, Hydraulic | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections. | Normally free |
| 22V152000 | Air Bags | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025355 2025-06-25 | Suspension | 291 | Issue: On certain vehicles, certain bolt(s) on the chassis, brake system and/or suspension may not have been tightened properly. As a result, the bolt(s) could loosen and cause a loss of control. |
| 2024354 2024-06-19 | Airbag | 35,749 | Issue: On certain vehicles, the passenger occupant detection system (PODS) may malfunction. This could cause the airbag system to turn off the passenger-front airbag even when a passenger is seated. |
| 2022612 2022-10-26 | Suspension | 12 | Issue: On certain vehicles, the bolts for the left-rear trailing arm may not have been properly tightened. As a result, the bolts may loosen over time and fall out. |
| 2022576 2022-10-07 | Engine | 9,697 | Issue: On certain vehicles, the connecting rod bearings may become damaged. If this happens, the engine could make abnormal noises and a warning light may turn on. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| AEB FAQ May 2024 | WARRANTY EXTENSION | Forward Collision Avoidance | These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement |
| VWP-24-04 May 2024 | WARRANTY EXTENSION | Forward Collision Avoidance | These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement |
| DoorHarnessFAQ Oct 2024 | WARRANTY EXTENSION | Electrical System | This Supporting FAQ is for the Atlas Front Door Wiring Harness Class Action Settlement for vehicles identified by U70 Warranty Key. |
| VWP-24-08 Oct 2024 | WARRANTY EXTENSION | Electrical System | Volkswagen is extending warranty coverage for the Front Door Wiring Harnesses on certain 2019-2023 Atlas and Atlas Cross Sport vehicles identified by the U70 Warranty Key for 5 years / 60,000 miles (whichever occurs first) from the date that the 97GF recall was performed. |
| VWP-25-07 FAQ May 2025 | WARRANTY EXTENSION | Seats | Supporting FAQ for the VWP-25-07 Atlas Second Row Seat Latching Mechanism |
| VWP-25-07 May 2025 | WARRANTY EXTENSION | Seats | For applicable 2018-2024 Volkswagen Atlas Settlement Class Vehicles, the New Vehicle Limited Warranty has been extended to cover the repair or replacement of the Second Row Seat Latching Mechanism by an authorized Volkswagen dealer for 10 years or 100,000 miles, whichever occurs... |
| Turbocharger FAQ Sep 2025 | WARRANTY EXTENSION | Power Train | This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW... |
| VWP-25-16 Sep 2025 | WARRANTY EXTENSION | Power Train | For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date. |
Show 52 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| TT 96 26 01 Sep 2026 | Lane Departure | Heat Sensative Trouble Shooting Explanation. | |
| V0116152014815_20 Sep 2026 | Engine | Suggested fuel additive | |
| TT 57 23 01 Sep 2026 | Unknown Or Other | Remove Key FOB battery for 20 seconds to restore proper operation. | |
| SM 39-2026 Sep 2026 | Unknown Or Other | This special notice is to inform dealers to return the parts listed if it meets the criteria provided. | |
| Email 91OL Sep 2026 | SOFTWARE UPDATE | Unknown Or Other | This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates. |
| VOS-26-52 Sep 2026 | Air Bags | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct airbag basic settings programming. | |
| Bulletin 91OL Sep 2026 | Unknown Or Other | This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates. | |
| Dealer 91OL Sep 2026 | Unknown Or Other | This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a prerequisite for future updates. | |
| V4619022015173_35 Aug 2026 | Service Brakes | Brake rotor resurfacing | |
| V4622022067177_5 Aug 2026 | Service Brakes | Repair or Replace Information | |
| V4418012043620_10 Aug 2026 | Steering | Warranty Alignment Worksheet | |
| V4015022033347_8 Aug 2026 | Power Train | Replacement instruction | |
| TT 00-13-04_7 Aug 2026 | Unknown Or Other | Permission to change Daily Order upgraded to RED Order | |
| V0026012081638_2 Aug 2026 | Unknown Or Other | Differences between a leak and seepage | |
| V9123042071790_3 Jul 2026 | Unknown Or Other | MIB3 Recovery Solution | |
| VOS-26-42 Jul 2026 | Electrical System | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) – No battery diagnosis - Inconclusive test result. | |
| V9126042082628_2 Jul 2026 | Unknown Or Other | Over-the-Air Software Update Dealer Recovery Process | |
| V1718062017813_24 Jul 2026 | Engine | Oil Consumption Measurement and Electronic Oil Consumption Measurement | |
| V9426012082648_1 Jul 2026 | Visibility/Wiper | Replace the steering column switch for Ghost (mystery) activation. | |
| V9126042082628_1 Jul 2026 | Unknown Or Other | Over-the-Air Software Update Dealer Recovery Process | |
| TT 10-18-02_2 Jun 2026 | Engine | Lubricating engine components before reassembly. | |
| TT 13-20-01_3 Jun 2026 | Engine | Instruction, how to lubicate engine before initial start. | |
| Customer email_91UB Jun 2026 | SOFTWARE UPDATE | Unknown Or Other | Your vehicle is currently eligible for the 91UB software update designed to: |
| Dealer 91UB Jun 2026 | SOFTWARE UPDATE | Unknown Or Other | This OTA update addresses a potential issue with special characters being broadcast over HD radio. |
| V6919012010479_17 Jun 2026 | Air Bags | Inquiries | |
| V1719012012855_81 Jun 2026 | Engine | Volkswagen Engine Oil Standards | |
| V9126032082145_1 Jun 2026 | Unknown Or Other | Emergency Call Module - J949- replacement part must be programmed to latest software. | |
| V0026012081638_1 May 2026 | Unknown Or Other | Difference between Component fluid leakage and seepage | |
| V9123032070941_3 May 2026 | Unknown Or Other | Update Programming of MIB Infotainment | |
| V9422012066639_6 Apr 2026 | Exterior Lighting | Condition is normal due to cold fresh air and humidity | |
| VOS-26-23 Apr 2026 | Air Bags | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue with Airbag - J706 - Seat Occupant Detection System Control Module Basic Setting error message... | |
| V9419012011521_21 Mar 2026 | Exterior Lighting | Moisture Accumulation | |
| VOS-26-21 Mar 2026 | Engine | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM... | |
| V0018092053065_6 Mar 2026 | Unknown Or Other | Safety Related Inquiry and Reporting | |
| V4521012062957_7 Mar 2026 | Forward Collision Avoidance | customer reports that the vehicle performed an unwarranted Autonomous Emergency Braking (AEB). | |
| V9422022066761_4 Mar 2026 | Unknown Or Other | Damage Inspection of Park assist sensors | |
| VOS-26-15 Mar 2026 | Electrical System | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system... | |
| V5515032021354_9 Mar 2026 | Unknown Or Other | Paint color and/or finish of the engine compartment may not match the exterior paint color | |
| DC_VW_CF_Airbag Mar 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles. | |
| V9124082075366_8 Feb 2026 | Unknown Or Other | Guided Fault Finding Requirement for Component Replacement | |
| V4826012080200_1 Jan 2026 | Steering | Assessment of Damage to steering wheel leather | |
| V0019012040590_15 Jan 2026 | Unknown Or Other | How to handle a suspected paint flaw during PDI | |
| VOS-26-01 Jan 2026 | Electrical System | This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a test that is not reading any information from the battery data module (BDM) and will output: | |
| V2715032016076_13 Dec 2025 | Electrical System | Diagnosis for Excessive Current Draw. | |
| V0123092071325_2 Dec 2025 | Engine | Update Engine/Motor Control Module J623. | |
| V4418012043620_9 Dec 2025 | Suspension | Alignment Submission Form | |
| V0018072036935_23 Nov 2025 | Unknown Or Other | PDI Instruction | |
| V9124052074273_6 Nov 2025 | Electrical System | A "How To" activate Car Net® 2.0 - Emergency Call Module and Communication Unit -J949-Vehicle is Offline (Not Connected) | |
| V4016012043146_4 Nov 2025 | Suspension | What is and what is not a leaking suspension strut. | |
| V5718012042955_7 Nov 2025 | Unknown Or Other | Replace Door Lock and Cap. | |
| Circular 10LP Nov 2025 | SERVICE CAMPAIGN | Engine | The positive crankcase ventilation (PCV) valve / oil separator may fail prematurely due to material aging. If this happens, the Malfunction Indicator Lamp (MIL) will illuminate. |
| Dealer 10LP Nov 2025 | SERVICE CAMPAIGN | Engine | The positive crankcase ventilation (PCV) valve / oil separator may fail prematurely due to material aging. If this happens, the Malfunction Indicator Lamp (MIL) will illuminate. |
Showing 60 of 343 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 8 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volkswagen Atlas →