Fuel
Electricity
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 57 of 57 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Driver assistance
43 complaint records5 crash reports
"Car will not let me reverse. I have to turn it off to let me back out of driveway. When it rains the water runs down off camera and stops car...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →
Brakes
20 complaint records1 crash report
"Multiple times, while both reversing and driving forward, the vehicle has initiated hard emergency braking maneuvers when no emergency exists -- no rear or front cross traffic, no pedestrians. This is dangerous and could initiate a crash with other cars following the vehicle...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →
Electrical system
12 complaint records1 crash report
"Upon pressing the on button the car would not go into drive or neutral from park. I noticed the red car light with an exclamation point staying on. After turning the car off/on it cleared and I was able to drive...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V306000 | Back Over Prevention | American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image. | Normally free |
| 26V112000 | Electrical System | Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. | Normally free |
| 25V234000 | Suspension | Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The passenger-side front stabilizer bar bracket bolts may have been improperly tightened, which can allow the bolts to loosen and separate... | Normally free |
| 25V018000 | Suspension | Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX vehicles. The front passenger stabilizer bar bracket bolts may become loose and detach from the frame, which can damage the high voltage cables or EV... | Normally free |
| 24V614000 | Service Brakes, Hydraulic | Acura (American Honda Motor Co.) is recalling certain 2024 Acura ZDX All-Wheel Drive vehicles. The anti-lock brake system (ABS) may activate unexpectedly and release brake pressure in the vehicle's service brake system. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026233 2026-05-14 | Brakes | 960 | Issue: On certain vehicles, water could leak into the rearview camera and cause the rearview camera image not to display correctly or at all. |
| 2026090 2026-02-26 | Lights And Instruments | 1,444 | Issue: On certain vehicles, a software problem could cause the instrument cluster and infotainment system display to go blank while driving. |
| 2024477 2024-08-16 | Brakes | 413 | Issue: Under certain conditions, a software problem could cause the antilock braking system (ABS) not to work properly. As a result, the ABS could cause reduced braking or a loss of brakes. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ONL6WM092026Z Sep 2026 | Electrical System | Owner Notification Letter - Certain 2024 ZDX vehicles may have improperly installed, or missing cavity plugs from the rear chassis harness electrical connector. | |
| BEBM06262026901 Jun 2026 | Electrical System | Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. | |
| B26-044 Jun 2026 | Electrical System | Service Bulletin - Certain 2024 ZDX vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector. | |
| ONL6MH04202024A Apr 2026 | Electrical System | Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. | |
| BPOC04172026902 Apr 2026 | Electrical System | Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. |
Show 23 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ONL6MZ04102026 Apr 2026 | Electrical System | Owner Notification Letter - Some 2024 ZDX models may have misrouted camera wires causing the multi-view display images to be reversed. | |
| ONL6YU04092026 Apr 2026 | Service Brakes | Owner Notification Letter - Some 2024 ZDX vehicles’ Electric Park Brake (EPB) harness may not have enough clearance away from the half-shaft boot causing the harness to rub against the boot during normal driving and accelerating wear to the boot. | |
| B26-039 Feb 2026 | Suspension | Service Bulletin - The warning message "Service Leveling System" displaying on dash with an active C1194 DTC set against the K5 Automatic Level Control Module due to possible internal contamination of the Air Suspension Control Module Manifold. | |
| ONL6WY01302026 Jan 2026 | Power Train | Owner Notification Letter - During the manufacturing process of the rear electric drive module (eAxle), the mounting nut may have been improperly torqued or misaligned, potentially resulting in a loose or cross-threaded condition. | |
| B25-038 Jan 2026 | Power Train | Service Bulletin - During the manufacturing process of the rear electric drive module (eAxle), the mounting nut may have been improperly torqued or misaligned, potentially resulting in a loose or cross-threaded condition. | |
| B26-039 Jan 2026 | Suspension | Service Bulletin - A warning message "Service Leveling System" displaying on dash with an active C1194 DTC set against the K5 Automatic Level Control Module due to potential internal contamination of the Air Suspension Control Module Manifold. | |
| B25-038 Nov 2025 | Power Train | Service Bulletin - During the manufacturing process of the rear electric drive module (eAxle), the mounting nut may have been improperly torqued or misaligned, potentially resulting in a loose or cross-threaded condition. | |
| AEBM10312025901 Oct 2025 | Fuel/Propulsion System | Dealer Message - During the manufacturing process of the rear electric drive module, the mounting nut may have been improperly torqued or misaligned, potentially resulting in a loose or cross-threaded condition. | |
| B25-038 Oct 2025 | Fuel/Propulsion System | Service Bulletin - During the manufacturing process of the rear electric drive module (eAxle), the mounting nut may have been improperly torqued or misaligned, potentially resulting in a loose or cross-threaded condition. | |
| B25-044 Oct 2025 | Service Brakes | Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to update all applicable control module software at the same time. | |
| B25-033 Aug 2025 | Electrical System | Service Bulletin - An update to A11 Radio Control Module software to address known issues. | |
| B25-034 Aug 2025 | Electrical System | Service Bulletin - Customers are experiencing issues with OnStar and HondaLink due to the software within the telematics control unit needing a software update. | |
| B25-025 May 2025 | Electrical System | Service Bulletin - A Malfunction Indicator Lamp (MIL) may illuminate, or a “Service High Voltage” message may appear. Additionally, the 12-volt battery may intermittently or persistently discharge due to an internal Battery Energy Control Module (BECM) calibration anomaly... | |
| ONL6YU04072025 Apr 2025 | Service Brakes | Owner Notification Letter - Some 2024 ZDX vehicles’ Electric Park Brake (EPB) harness may not have enough clearance away from the half-shaft boot causing the harness to rub against the boot during normal driving and accelerating wear to the boot. | |
| ONL6MZ04072025 Apr 2025 | Electrical System | Owner Notification Letter - Some 2024 ZDX models may have misrouted camera wires causing the multi-view display images to be reversed. | |
| B25-022 Mar 2025 | Visibility/Wiper | Service Bulletin - An intermittent loss of heating or cooling in the cabin and may display a "Service High Voltage" message and DTC B2BAA due to a software issue. | |
| BEBM03072025901 Mar 2025 | Service Brakes | Dealer Message - The Electric Park Brake (EPB) harness unit may have low clearance to the driveshaft boot resulting in increased wear. | |
| BEBM03072025902 Mar 2025 | Electrical System | Dealer Message - During manufacturing, wire harnesses may have been misrouted in the multi-view camera causing the left and right images to be swapped when the vehicle is in reverse. | |
| B25-005 Mar 2025 | Service Brakes | Service Bulletin - The Electric Park Brake (EPB) harness may not have enough clearance away from the half-shaft boot causing the harness to rub against the boot during normal driving and accelerating wear to the boot. | |
| B25-016 Mar 2025 | Electrical System | Service Bulletin - During manufacturing, wires may have been misrouted in the multi-view camera wire harness causing the left and right images to be swapped when the vehicle is in reverse. | |
| ONL6MZ032025 Mar 2025 | Electrical System | Dealer Notification Letter - During manufacturing, wire harnesses may have been misrouted in the multi-view camera causing the left and right images to be swapped when the vehicle is in reverse. | |
| ONL6YU032025 Mar 2025 | Service Brakes | Dealer Notification Letter - The Electric Park Brake (EPB) harness unit may have low clearance to the driveshaft boot resulting in increased wear. | |
| B24-042 Jun 2024 | Structure | Service Bulletin - The procedure for the sunroof/sunshade motor initialization in Service Information is incorrect. Use the revised procedure outlined in this service bulletin. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Acura ZDX →