Fuel
Electricity
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 844 of 848 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
262 complaint records2 crash reports
"There is a loud, audible clicking noise when turning the steering wheel to the left or to the right, regardless of speed...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Driver assistance
236 complaint records10 crash reports
"Uknown braking while no objects in front or behind the car. Warns lane departure too late after you crossed half way through the lane...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →
Suspension
214 complaint records
"There is a loud, audible clicking noise when turning the steering wheel to the left or to the right, regardless of speed...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V306000 | Back Over Prevention | American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image. | Normally free |
| 26V112000 | Electrical System | Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. | Normally free |
| 24V540000 | Suspension | Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026233 2026-05-14 | Brakes | 960 | Issue: On certain vehicles, water could leak into the rearview camera and cause the rearview camera image not to display correctly or at all. |
| 2026090 2026-02-26 | Lights And Instruments | 1,444 | Issue: On certain vehicles, a software problem could cause the instrument cluster and infotainment system display to go blank while driving. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ONL6WM092026P Sep 2026 | Electrical System | Owner Notification Letter - Certain 2024 Prologue vehicles may have improperly installed, or missing cavity plugs from the rear chassis harness electrical connector. | |
| AEBM06262026902 Jun 2026 | Electrical System | Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. | |
| A26-032 Jun 2026 | Electrical System | Service Bulletin - Certain 2024 Prologue vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector. | |
| ONL6UP06012026 Jun 2026 | Power Train | Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak. | |
| ONL6MH04202024 Apr 2026 | Electrical System | Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. |
Show 19 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| APOC04172026901 Apr 2026 | Electrical System | Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. | |
| A25-028 Mar 2026 | Visibility/Wiper | Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). | |
| A25-028 Feb 2026 | Visibility/Wiper | Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently. | |
| ATS30070 Dec 2025 | Steering | Tech Line Summary - Customers may complain of a clicking or ratcheting type noise when turning. | |
| A25-082 Oct 2025 | Service Brakes | Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to update all applicable control module software at the same time. | |
| A25-081 Oct 2025 | Visibility/Wiper | Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to update all applicable control module software at the same time. | |
| A25-051 Aug 2025 | Electrical System | Service Bulletin - An update to A11 Radio Control Module software to address known issues. | |
| A25-028 Jul 2025 | Visibility/Wiper | Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently. | |
| A25-051 Jun 2025 | Electrical System | Service Bulletin - The A11 Radio Control Module requires an update due to various electronic issues. | |
| A25-028 Jun 2025 | Visibility/Wiper | Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on) due to a potential faulty air conditioner condenser check valve or improperly formed A/C line at the mating surface of the condenser check valve. | |
| ONL6UP06032025 Jun 2025 | Engine | Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak. | |
| A25-043 May 2025 | Electrical System | Service Bulletin - A Malfunction Indicator Lamp (MIL) may illuminate, or a “Service High Voltage” message may appear. Additionally, the 12-volt battery may intermittently or persistently discharge due to an internal Battery Energy Control Module (BECM) calibration anomaly... | |
| A25-013 May 2025 | Power Train | Service Bulletin - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak. | |
| AEBM04252025901 Apr 2025 | Power Train | Dealer Message - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak. | |
| A25-028 Mar 2025 | Visibility/Wiper | Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently. | |
| A25-026 Mar 2025 | Visibility/Wiper | Service Bulletin - Due to software issue, customers may experience intermittent loss of heating or cooling in the cabin and may display a "Service High Voltage" message and DTC B2BAA. | |
| A25-021 Feb 2025 | Electrical System | Service Bulletin - When switching to Sirius XM media source, the center display screen could freeze. The screen will remain frozen with a “Loading” message displayed. | |
| A24-100 Aug 2024 | Structure | Service Bulletin - The sunroof/sunshade motor initialization procedure in Service Information is incorrect. | |
| A24-100 Jun 2024 | Structure | Service Bulletin - The sunroof/sunshade motor initialization procedure in Service Information is incorrect. Use the revised procedure outlined in this service bulletin. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Honda Prologue →