Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Driver assistance
Electrical system
Glass & wipers
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 25V874000 | Trailer Hitches | Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. | Normally free |
| 24V422000 | Steering | Kia America, Inc. (Kia) is recalling certain 2024 Kia Sportage vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist. | Normally free |
| 24V025000 | Structure | Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025708 2025-12-19 | Lights And Instruments | 3,254 | Issue: On certain vehicles, the tow hitch harness control module software could cause the instrument cluster to reboot while driving. |
| 2024549 2024-08-15 | Label | 647,384 | Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus",... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| WTY047_DP Sep 2026 | WARRANTY EXTENSION | Suspension | WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY047) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on... |
| WTY047_DPSM Sep 2026 | WARRANTY EXTENSION | Suspension | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY047) - This document is the announcement to dealer Parts and Service managers advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from... |
| WTY047_QA Sep 2026 | WARRANTY EXTENSION | Suspension | WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY047) – This document is the Question and Answer Guide containing the most frequently asked questions regarding Warranty Extension Campaign WTY047. |
| WTY047_REIMB Sep 2026 | WARRANTY EXTENSION | Suspension | WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY047) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the Warranty Extension Campaign program... |
| WTY047_OWNR Sep 2026 | WARRANTY EXTENSION | Suspension | WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY047) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following... |
Show 31 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| WTY047_TSB Sep 2026 | Suspension | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR SHOCK ABSORBER INSPECTION & REPLACEMENT (WTY047) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY047) to inspect, and if necessary, replace one or both left and right rear... | |
| TSB_ELE426 Aug 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W and Navigation System listed in the table below. | |
| TSB_ELE422 May 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. | |
| TSB_CHA126_R2 May 2026 | Service Brakes | TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT & BURNISHING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE417 Apr 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. | |
| TSB_ENG264 Apr 2026 | Engine | TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) software on certain 2024–2025MY vehicles equipped with 2.5 GDI or 2.5 T-GDI Theta III engines listed in the... | |
| PS797 Dec 2025 | Back Over Prevention | PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. | |
| SC320_TSB_R1 Nov 2025 | Engine | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PS791 Aug 2025 | Electrical System | PITSTOP: TECHNICAL OPERATIONS: DCU IDENTIFICATION AND DAIGNOSTIC AID - This Pitstop provides information on identifying the Data Connectivity Unit (DCU) in Kia vehicles equipped with Connected Car Navigation Cockpit (ccNC) and ccNC Lite head units, as well as a diagnostic aid... | |
| TSB_CHA126V_R1 Jun 2025 | Service Brakes | TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_TRA046_R5 Apr 2025 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE378 Mar 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. | |
| TSB_ELE356 Nov 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT DOOR SPEAKER INSPECTION/REPLACEMENT (SA588) - This bulletin provides information to inspect and, if necessary, replace the front door speaker(s) on certain 2024MY Sportage (NQ5a) vehicles produced from November 8, 2023 through... | |
| TSB_CHA126V Oct 2024 | Service Brakes | TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC JUDDER INSPECTION AND REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting front brake judder sensation while braking on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021... | |
| SC320_TSB Oct 2024 | Fuel/Propulsion System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. | |
| SC320_OWNR_NQ5 Sep 2024 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC320) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Sportage vehicles. | |
| SC320_DP Sep 2024 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC320) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY... | |
| SC320_DPSM Sep 2024 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC320) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR)... | |
| SC320_POC Sep 2024 | Engine | SC320_POC: PROOF OF CORRECTION CARD | |
| SC320_QA Sep 2024 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC320) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC320). | |
| SC320_STKR Sep 2024 | Engine | SC320_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER | |
| TSB_ELE349 Jul 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0 INFOTAINMENT SOFTWARE UPDATE (SA580) - This bulletin provides information to update the Firmware of the infotainment system on certain 2024MY Sportage (NQ5) vehicles equipped with Display Audio 2.0 (D2V) head units... | |
| TSB_ELE342 May 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS PHONE CHARGER LOGIC IMPROVEMENT (SA572) - This bulletin provides information to upgrade the software on the wireless phone charging system (Wireless Power Charger, or "WPC") on certain 2024MY Sportage (NQ5) vehicles produced... | |
| TSB_TRA046_R4 May 2024 | Power Train | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. | |
| TSB_TRA108_R1 Apr 2024 | Power Train | TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE303_R2 Feb 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PS753 Dec 2023 | Visibility | PITSTOP: AIR CONDITIONER AUTO-DRY WHILE VEHICLE IS OFF - This Pitstop provides information regarding the new feature Air Conditioner Auto-Dry on some 2022-2024MY EV6 (CV), 2024MY Sportage (NQ5a), and 2024MY Niro EV (SG2 EV) vehicles. | |
| TSB_ELE315 Oct 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: 4.2 IN. INSTRUMENT CLUSTER SOFTWARE LOGIC IMPROVEMENT (SA547) - This bulletin provides information to upgrade the Cluster (CLU) software logic on certain 2024MY Sportage (NQ5) vehicles produced from July 17, 2023 through August 30, 2023 and 2024MY... | |
| TSB_ELE303_R1 Sep 2023 | Electrical System | This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. | |
| PS750 Sep 2023 | Steering | PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. | |
| TSB_ENG247 Jul 2023 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in... |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 6 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Kia Sportage →