Federal complaints
175
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 175 of 175 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
55 complaint records1 fire report2 crash reports
"AC power system failure. Can no longer charge car from home AC power (free), must use commercial charging station (pay)...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Driver assistance
44 complaint records23 crash reports
"All the road safety features stopped working all of a sudden. Auto lights. Defaulted to high beams. Lane departure stopped, cruise control stopped, forward emergency braking stopped, rear cross traffic stopped, blind stopped stopped, and other safety’s I am not sure of...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →
Body & structure
36 complaint records1 fire report2 crash reports
"A piece of the stainless steel body trim (right hand roof rail part #1860490-00-C) flew off the car at highway speeds. It looks like it was only held on by glue...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA26002 opened Mar 2026 | OPEN | Electrical System | FSD Collisions in Reduced Roadway Visibility Conditions The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. |
| PE25012 opened Oct 2025 | OPEN | Electrical System | Traffic safety violations while Full Self Driving ("FSD") is engaged The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. |
| RQ24009 opened Apr 2024 | OPEN | Electrical System | Recall 23V838 Remedy Effectiveness The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any... |
| PE24031 opened Oct 2024 | closed Mar 2026 | Electrical System | FSD Collisions in Reduced Roadway Visibility Conditions On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V255000 | Wheels | Tesla, Inc. (Tesla) is recalling certain 2024-2026 Cybertruck vehicles equipped with 18-inch steel wheels. The brake rotor stud holes may crack and allow the stud to separate from the wheel hub. | Normally free |
| 25V735000 | Exterior Lighting | Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles equipped with a service-installed off-road light bar accessory. | Normally free |
| 25V699000 | Exterior Lighting | Tesla, Inc. (Tesla) is recalling certain 2024-2026 Cybertruck vehicles operating software prior to 2025.38.3. | Normally free |
| 25V170000 | Structure | Tesla, Inc. (Tesla) is recalling certain 2024-2025 Cybertruck vehicles. The light bar can delaminate and detach from the vehicle. | Normally free |
| 24V935000 | Tires | Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. | Normally free |
| 24V832000 | Electrical System | Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. A fault in the drive inverter may cause a loss of drive power to the wheels. | Normally free |
| 24V718000 | Back Over Prevention | Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The rearview camera image may be delayed after shifting into reverse. | Normally free |
| 24V457000 | Structure | Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The trunk bed trim sail applique could have been improperly adhered and can loosen. | Normally free |
Show 3 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 24V456000 | Visibility | Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. Excessive electrical current can cause the front windshield wiper motor controller to fail. | Normally free |
| 24V276000 | Vehicle Speed Control | Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The accelerator pedal pad may dislodge and cause the pedal to become trapped by the interior trim. | Normally free |
| 24V051000 | Electrical System | Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025591 2025-10-28 | Structure | 91 | Issue: On certain vehicles, the optional off-road light bar installed during service may not have been attached properly. As a result, the light bar could loosen and detach from the vehicle. |
| 2025559 2025-10-15 | Lights And Instruments | 2,629 | Issue: On certain vehicles, the vehicle software could cause the front parking lights to be too bright. Canadian regulations specify a maximum brightness for parking lights. |
| 2025142 2025-03-19 | Structure | 1,995 | Issue: On certain trucks, the exterior stainless-steel trim panel(s) (cant rail) may not be attached properly. As a result, the panel(s) could loosen and detach from the truck. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SB-26-40-001 Mar 2026 | Power Train | On certain Cybertruck vehicles, the halfshaft bolts may lose torque, which may cause a loud grinding noise if the hub and axle facespline teeth become unseated and damaged. | |
| SB-26-40-001 Jan 2026 | Power Train | On certain Cybertruck vehicles, the halfshaft bolts may lose torque, which may cause a loud grinding noise if the hub and axle facespline teeth become unseated and damaged. | |
| SB-25-16-006 Dec 2025 | Electrical System | On certain Cybertruck vehicles, the AC junction box to fast charge contactor HV harness might have a poor crimp connection, which may cause increased resistance and localized heating in the harness. | |
| SB-25-10-006 Nov 2025 | Structure | On some Cybertruck vehicles, the adhesive in top edge and/or center reinforcement bracket of the tailgate might delaminate, which may cause noise, vibration, and harshness (NVH). Inspect the vehicle for symptoms related to the condition. | |
| SB-25-11-001 Feb 2025 | Structure | On some Cybertruck vehicles, when the tonneau cover is closed, the tonneau slat water management channel is exposed, which under certain environmental conditions, may cause excessive water to enter the cargo bed. |
Show 40 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SB-25-17-003 Feb 2025 | Electrical System | On certain Cybertruck vehicles, the left body controller's printed circuit board was misaligned with its heatsink, which may cause the board to crack when the enclosure is closed. This may lead to a graceful power-off event. | |
| UI_a006 Dec 2024 | SOFTWARE UPDATE | Electrical System | Tesla identified a manufacturing flaw in certain Cybertruck vehicles. Driving range and performance can be impacted by this high voltage battery issue. Tesla is replacing high voltage batteries for impacted vehicles free of charge. |
| SB-24-16-008 Dec 2024 | Electrical System | On certain Cybertruck vehicles, the HV battery ancillary harness may have been improperly routed, which might strain the harness branches and/or connectors between the High Voltage Controller (HVC) and Battery Management Boards (BMBs), potentially preventing HVC and BMB... | |
| SB-24-39-003 Oct 2024 | Power Train | Certain Tri Motor Cybertruck vehicles are equipped with a Front Drive Unit (FDU) with an internal component that does not meet Tesla specifications. | |
| SB-24-40-004 Oct 2024 | Power Train | On certain Cybertruck vehicles, the Rear Drive Unit (RDU) oil fill plug might not have been torqued to specification. | |
| SB-24-40-006 Oct 2024 | Power Train | Certain Dual Motor Cybertruck vehicles are equipped with a Rear Drive Unit (RDU) with an internal component that does not meet Tesla specifications. | |
| SB-24-40-007 Oct 2024 | Power Train | Certain Dual Motor Cybertruck vehicles are equipped with a Rear Drive Unit (RDU) inverter with an internal component that does not meet Tesla specifications. | |
| 2024.32.5_ct.pdf Sep 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.38_ct.pdf Sep 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| fsd-12-5-2-1_ct.pdf Sep 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| fsd-12-5-5_ct.pdf Sep 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| SB-24-17-004 Sep 2024 | Electrical System | On certain Cybertruck vehicles, the backbone harness Flat Flex Cable (FFC) might have been misrouted, which may cause damage to the cable. | |
| 2024.26.11_0824.pdf Aug 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.26.100_082024.pdf Aug 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.32.3_082024.pdf Aug 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.32_0824.pdf Aug 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| SB-24-16-007 Aug 2024 | Electrical System | On certain Cybertruck vehicles, a rework to the ancillary cover is required to prevent damage to or to mitigate impact from the Ancillary Bay Mid Voltage (MV) Header. | |
| 2024.20.200_0724.pdf Jul 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.26.3_0724.pdf Jul 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| SB-24-15-002 Jul 2024 | Structure | On some Cybertruck vehicles, the routing of the wiring harnesses inside the front overhead console might prevent the console from fully attaching to the windshield sun visor track, causing the console to detach from the track when the sun visors are operated. | |
| 2024.20.1_0624.pdf Jun 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.20.3_0624.pdf Jun 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.20.6_0624.pdf Jun 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| SB-24-10-006 Jun 2024 | Structure | On some Cybertruck vehicles, the windshield camera fan mounting bracket does not meet Tesla specifications and might cause the windshield camera fan to emit a buzzing or rattling noise. | |
| 2024.14.5_0524.pdf May 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.14.8_0524.pdf May 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.20.1_0524.pdf May 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| SB-24-12-004 May 2024 | Structure | On certain Cybertruck vehicles, the LH and/or RH side apron seal may be visible through the frunk-to-fender gap. | |
| SB-24-30-001 May 2024 | Power Train | On some Cybertruck vehicles, some underbody fasteners may not have been torqued to specification. | |
| 2024.14.3_0524.pdf Apr 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.14_0524.pdf Apr 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.8.100_0524.pdf Apr 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| 2024.8.200_0524.pdf Apr 2024 | SOFTWARE UPDATE | Unknown Or Other | Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... |
| OwnersG Apr 2024 | Equipment | Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its... | |
| SB2412001 Mar 2024 | Structure | Certain Cybertruck vehicles were manufactured without an aero seal installed on the frunk assembly. | |
| SB2411001 Mar 2024 | Structure | On some Cybertruck vehicles, the door check strap joint bolts on all four (4) doors may become loose which may result in a clicking noise when opening or closing a door. | |
| SB2432004R2 Feb 2024 | Steering | Rear steering. | |
| SB2432004R1 Feb 2024 | Steering | Rear steering. | |
| SB2410004 Feb 2024 | Structure | On some Cybertruck vehicles, a bracket inside the front door panels might not meet Tesla quality standards, which might result in a clanging noise when closing the door or driving over bumps. | |
| SB2432003 Feb 2024 | Steering | On certain Cybertruck vehicles, in rare circumstances, the steering performance |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Run the VIN against open recalls before you negotiate.This vehicle has 11 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Tesla Cybertruck →