Fuel
Electricity
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 163 of 163 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Glass & wipers
81 complaint records
"Bad glare from the front shiny plastic dash section onto the windshield during sunny days. It makes it hard to see and is a hazard...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse glass & wipers parts in the directory →
Driver assistance
56 complaint records2 crash reports
"Car randomly brakes hard when traveling at highway speeds with adaptive cruise control active. Happens about once a day...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →
Brakes
20 complaint records3 crash reports
"Equinox Ev Multiple charging errors Replaced 3x’s Phantom automatic braking Transmission error. Getting stuck in reverse while trying to move forward..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA26006 opened Aug 2026 | OPEN | Service Brakes | Electronic Brake Module Component Failure On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V114000 | Equipment | General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ,... | Normally free |
| 25V878000 | Back Over Prevention | General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. | Normally free |
| 25V704000 | Tires | General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. | Normally free |
| 25V012000 | Service Brakes, Hydraulic | General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software. | Normally free |
| 24V925000 | Forward Collision Avoidance | General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. | Normally free |
| 24V737000 | Latches/Locks/Linkages | General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026086 2026-02-26 | Other | 1,255 | Issue: On certain vehicles, the owner's manual may be missing. As a result, the vehicles may not meet certain requirements of Canadian regulations. |
| 2025697 2025-12-18 | Other | 20,824 | Issue: On certain vehicles, a software problem could cause the pedestrian warning system not to work properly. Canadian regulations require electric vehicles to make sounds at certain levels when operating at low speeds. |
| 2025564 2025-10-16 | Tires | 8,345 | Issue: On certain vehicles, one or more of the tires may not have been manufactured properly. As a result, the tread could separate, and the tire(s) could fail. |
| 2025014 2025-01-16 | Brakes | 5,599 | Issue: On certain vehicles, a software problem could cause the adaptive cruise control (ACC) not to work properly. |
| 2024755 2024-12-12 | Other | 5,192 | Issue: On certain vehicles, a software problem could cause the pedestrian warning system not to work properly. Under certain conditions, the vehicle may produce too much sound. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| N262545360 Oct 2026 | SERVICE CAMPAIGN | Service Brakes | Service Update. Certain vehicles listed above may experience a condition in which the Anti-Lock Braking System (ABS) may be perceived as activating earlier than expected during certain braking scenarios on slippery road conditions, such as ice- or snow-covered surfaces. |
| PIT6368E Sep 2026 | Unknown Or Other | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. | |
| PIC6540K Sep 2026 | Unknown Or Other | This Preliminary information communicates to dealers a procedure to reset the radio. | |
| PIT6457C Sep 2026 | Unknown Or Other | This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced. | |
| PIT5698F Sep 2026 | Unknown Or Other | This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIT6426C Sep 2026 | Unknown Or Other | If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. | |
| PIC6629F Sep 2026 | Unknown Or Other | This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display | |
| PIP4902W Sep 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIT6544 Sep 2026 | Unknown Or Other | This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated. | |
| PIT6541 Aug 2026 | Unknown Or Other | This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication | |
| PIT6503E Aug 2026 | Unknown Or Other | This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. | |
| PIT6503D Aug 2026 | Unknown Or Other | This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. | |
| N252502890-01 Aug 2026 | SERVICE CAMPAIGN | Power Train | Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the front electric drive transmission module. |
| PIC6551C Aug 2026 | Unknown Or Other | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | |
| PIC6656A Aug 2026 | Unknown Or Other | This Preliminary information communicates to the technician the direction needed when encounter a noise complaint for the rear disc brakes. | |
| PIT6503C Aug 2026 | Unknown Or Other | This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. | |
| PIT6368D Aug 2026 | Unknown Or Other | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. | |
| PIT6512A Aug 2026 | Unknown Or Other | This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement. | |
| 662.20 Jul 2026 | SOFTWARE UPDATE | Unknown Or Other | • Improves traction and stability control when accelerating or on uneven terrain • Improves braking and stopping performance on low-traction surfaces • Improves the performance of assisted braking. |
| N252528241-01 Jul 2026 | SERVICE CAMPAIGN | Service Brakes | Certain vehicles listed above may have a condition in which the vehicle experiences a reduction in deceleration during a low-speed ABS braking event when the road surface transitions from smooth to rough surfaces. Dealers are to reprogram the Brake System Control Module. |
| PIT5099J Jul 2026 | Unknown Or Other | PI to help diagnose A/C concern | |
| 662.30 Jul 2026 | SOFTWARE UPDATE | Unknown Or Other | • Additional protection for battery health and to help prevent battery drain • Improved charging messaging in the driver display • Improved vehicle diagnostics |
| PIP6021D Jul 2026 | Unknown Or Other | This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge. | |
| PIT5966F Jun 2026 | Unknown Or Other | This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message. | |
| PIP6021C Jun 2026 | Unknown Or Other | This Preliminary Information communicates that, under certain conditions, a MIL (Malfunction Indicator Lamp) illumination or a "Service High Voltage" message may display on the IPC (Instrument Panel Cluster), and the 12V battery may experience discharge. | |
| PIT6503B Jun 2026 | Unknown Or Other | This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. | |
| N25-252332 Jun 2026 | SOFTWARE UPDATE | Unknown Or Other | • Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super Cruise. |
| PIT6426B Jun 2026 | Unknown Or Other | Fog lamp control may be missing from radio display after a BCM update. Engineering is investigating. | |
| PIT6503A Jun 2026 | Unknown Or Other | This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. | |
| N262547330 May 2026 | SERVICE CAMPAIGN | Unknown Or Other | Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. |
| PIT6519 May 2026 | Unknown Or Other | This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available. | |
| 661.30 May 2026 | SOFTWARE UPDATE | Unknown Or Other | • Reduces unnecessary service messages, check engine light activations, and OnStar calls from your vehicle. |
| PIT6426A May 2026 | Unknown Or Other | If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module. | |
| PIT6215C May 2026 | Unknown Or Other | This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this. | |
| PIT6393L May 2026 | Unknown Or Other | This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. | |
| PIC6540J May 2026 | Unknown Or Other | This Preliminary information communicates to dealers a procedure to reset the radio. | |
| PIC6551B May 2026 | Unknown Or Other | This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues | |
| PIC6423A May 2026 | Unknown Or Other | Pi created to provide GM dealers with information on gathering information for projection issue | |
| PIC6540H May 2026 | Unknown Or Other | This Preliminary information communicates to dealers a procedure to reset the radio. | |
| PIT6512 May 2026 | Unknown Or Other | This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement. | |
| N262547330-01 May 2026 | SERVICE CAMPAIGN | Unknown Or Other | Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. |
| PIC6629E May 2026 | Unknown Or Other | This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display | |
| N252528241 May 2026 | SERVICE CAMPAIGN | Service Brakes | Certain vehicles may have a condition in which the vehicle experiences a reduction in deceleration during a low-speed ABS braking event when the road surface transitions from smooth to rough surfaces. Dealers are to reprogram the Brake System Control Module. |
| PIC6540G Apr 2026 | Unknown Or Other | This Preliminary information communicates to dealers a procedure to reset the radio. | |
| PIT6393K Apr 2026 | Unknown Or Other | This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. | |
| PIC6629D Apr 2026 | Unknown Or Other | This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display | |
| N262547330 Apr 2026 | SERVICE CAMPAIGN | Unknown Or Other | Certain vehicles, may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. |
| 661.20 Apr 2026 | SOFTWARE UPDATE | Unknown Or Other | •Fixes to help ensure successful vehicle software updates. |
| PIT6503 Apr 2026 | Unknown Or Other | This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. | |
| 661.10 Apr 2026 | SOFTWARE UPDATE | Unknown Or Other | • Improves traction and stability control when accelerating or on uneven terrain. • Improves braking and stopping performance on low-traction surfaces. • Improves the performance of assisted braking features. • Improvements to the availability of driver assistance features. |
| PIC6627C Apr 2026 | Unknown Or Other | This preliminary information is to inform technicians and customers that GM is aware of this concern and to not replace any parts at this time. This will be fixed in a future software update. | |
| PIT3271Q Apr 2026 | Unknown Or Other | This preliminary information communicates information about how to determine if a wheel and tires size change is available. | |
| PIT6368C Mar 2026 | Unknown Or Other | This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module. | |
| N252528650-01 Mar 2026 | SERVICE CAMPAIGN | Unknown Or Other | Certain vehicles listed above may have a condition in which water is present in the passenger footwell compartment. Dealers will inspect the A/C Drain Hose connection and footwell seam sealers. If water is present, refer to 25-NA-149. |
| PIT6413A Mar 2026 | Unknown Or Other | This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue. | |
| PIP4902V Mar 2026 | Unknown Or Other | This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance. | |
| PIP6104 Mar 2026 | Unknown Or Other | This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect. | |
| PIT6393J Mar 2026 | Unknown Or Other | This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. | |
| PIC6629C Mar 2026 | Unknown Or Other | This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display | |
| PIT6394E Mar 2026 | Unknown Or Other | A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure. |
Showing 60 of 357 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chevrolet Equinox Ev →