Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Driver assistance
Electrical system
Speed control
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 26V400000 | Electrical System | Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. | Normally free |
| 26V316000 | Forward Collision Avoidance | Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. | Normally free |
| 26V047000 | Electrical System | Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026308 2026-06-24 | Lights And Instruments | 26,948 | Issue: On certain vehicles, a software problem could cause the instrument panel cluster to reboot while driving. |
| 2026238 2026-05-19 | Other | 81,646 | Issue: On certain vehicles, a software problem with the front camera could cause the forward collision avoidance (FCA) system to apply the vehicle's brakes suddenly. |
| 2026033 2026-01-27 | Visual System | 8,879 | Issue: On certain vehicles, a software problem could cause the instrument panel cluster to reboot while driving. |
| 2025646 2025-11-20 | Airbag | 25 | Issue: On certain vehicles, the side curtain airbags may not have been installed properly. As a result, the airbag(s) may not inflate properly in a crash. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 26-BE-025H TSB Aug 2026 | Electrical System | Some Tucson (NX4, NX4A, NX4M), Tucson Hybrid (NX4 HEV), and Tucson Plug-In Hybrid (NX4 PHEV) vehicles may exhibit a 12-volt battery drain due to the passive entry feature of the Digital Key 2 premium causing repeated wakeup of the vehicle. | |
| 26-EE-007H TSB Jun 2026 | Electrical System | Some Palisade (LX2), Tucson (NX4), and Tucson Hybrid (NX4 HEV) vehicles may experience battery drain due to continuous operation of the cooling fan after vehicle ignition has been turned off, potentially resulting in a no-start condition. | |
| 26-GI-002H TSB May 2026 | Electrical System | This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. | |
| DTN DCS Apr 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. | |
| DTN DL Apr 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). |
Show 23 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 26-01-035H TSB Apr 2026 | SERVICE CAMPAIGN | Electrical System | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. |
| 26-AD-001H TSB Feb 2026 | Exterior Lighting | Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. | |
| 26-BE-002H TSB Feb 2026 | Unknown Or Other | Some Tucson Internal Engine Combustion (ICE), Hybrid, and Plug-in Hybrid (NX4, NX4 HEV, and NX4 PHEV) vehicles may have an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. | |
| 25-01-083H DCS 0122 Jan 2026 | SERVICE CAMPAIGN | Engine | Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles equipped with the 1.6T-GDI Gamma II engine may set DTC P04DB00 (Crankcase Ventilation System Disconnected). |
| 25-01-068H-1 DCS Nov 2025 | SERVICE CAMPAIGN | Engine | Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may exhibit a condition where the Oil Pump Unit (OPU) prevents the Ready Lamp from turning on. Some vehicles may also display DTC U100787 (malfunction on CAN communication). |
| 25-01-068H-1 Nov 2025 | SERVICE CAMPAIGN | Engine | Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may exhibit a condition where the Oil Pump Unit (OPU) prevents the Ready Lamp from turning on. Some vehicles may also display DTC U100787 (malfunction on CAN communication). |
| 25-01-083H TSB Nov 2025 | SERVICE CAMPAIGN | Engine | Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles equipped with the 1.6T-GDI Gamma II engine may set DTC P04DB00 (Crankcase Ventilation System Disconnected). |
| 25-01-083H DCS Nov 2025 | SERVICE CAMPAIGN | Engine | Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles equipped with the 1.6T-GDI Gamma II engine may set DTC P04DB00 (Crankcase Ventilation System Disconnected). |
| 25-01-057H-1 TSB Nov 2025 | SERVICE CAMPAIGN | Electrical System | Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. The DCU module may shut down telematics services after one year. |
| TDF-TDFA-TDFB DCS Nov 2025 | SERVICE CAMPAIGN | Electrical System | Certain Tucson Hybrid (NX4 HEV), Tucson Plug-in Hybrid (NX4 PHEV), Tucson (NX4), and Tucson (NX4M) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. |
| 25-BD-012H TSB Nov 2025 | Exterior Lighting | This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. | |
| 25-01-057H TSB Oct 2025 | SERVICE CAMPAIGN | Electrical System | Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. The DCU module may shut down telematics services after one year. |
| TDF/TDFA/TDFC DCS Oct 2025 | SERVICE CAMPAIGN | Electrical System | Hyundai Motor America is currently investigating an ongoing issue with software GDS event #1297. The matter is being investigated to ensure the software can be directed to the impacted VIN population. |
| 25-01-068H TSB Oct 2025 | SERVICE CAMPAIGN | Power Train | Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may exhibit a condition where the Oil Pump Unit (OPU) prevents the Ready Lamp from turning on. Some vehicles may also display DTC U100787 (malfunction on CAN communication). |
| 25-BE-020H TSB Sep 2025 | Electrical System | This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB. | |
| TDF /TDFA/TDFB/TDFC Sep 2025 | SERVICE CAMPAIGN | Electrical System | Hyundai Motor America is currently investigating an ongoing auto mode update concern with software GDS event #1297. Some vehicles are not able to complete the update after multiple attempts and some are completing the update after multiple initial failed attempts. |
| HCE25-92-E770 TSB Sep 2025 | SERVICE CAMPAIGN | Electrical System | This bulletin provides information related to the DCU (DATA CONNECTIVITY UNIT) software enhancement (OTA) for NX4 OB PE/NX4 PE/NX4 PE HEV/NX4 PHEV/NX4a PE/NX4m PE vehicles in Puerto Rico. |
| 25-01-057H TSB Aug 2025 | SERVICE CAMPAIGN | Electrical System | Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. The DCU module may shut down telematics services after one year. |
| 25-BE-002H TSB May 2025 | Electrical System | This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. | |
| 25-01-018H-1 TSB May 2025 | SERVICE CAMPAIGN | Electrical System | Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. |
| 25-01-029H TSB Apr 2025 | SERVICE CAMPAIGN | Unknown Or Other | Certain Tucson Hybrid (NX4 HEV) vehicles may have incorrect drive motor identification codes on the aluminum plate attached to the drive motor housing. Follow the procedure in this TSB to replace the aluminum plate and barcode sticker with the correct drive motor identification. |
| 25-BE-008H TSB Apr 2025 | Electrical System | Certain vehicles (See Applicable Vehicles List below) equipped with the 12-inch instrument cluster display and separate Instrument Cluster Module require software verification PRIOR to odometer mileage writing. | |
| 25-01-020H TSB Mar 2025 | SERVICE CAMPAIGN | Electrical System | Certain Tucson Hybrid (NX4 HEV) and Tucson Plug-in Hybrid (NX4 PHEV) vehicles may experience a battery discharge due to a logic error within the Central Communication Unit (CCU). |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Hyundai Tucson Hybrid →