Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Speed control
Electrical system
Engine & cooling
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026186 2026-04-10 | Fuel System | 17,873 | Issue: On certain vehicles, the nuts for the crossover fuel pipe may not have been properly tightened. As a result, fuel could leak. Safety Risk: A fuel leak can create the risk of a fire. |
| 2024549 2024-08-15 | Label | 647,384 | Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus",... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PSD_REMINDER2_105 Jun 2026 | Structure | IMPORTANT REMINDER: OWNER NOTIFICATION: CARNIVAL POWER SLIDING DOOR FEATURE (KA4PSD2 FLIGHT#105) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. | |
| PI2602_TSB Jun 2026 | Seats | TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: 2ND ROW SEAT (LH & RH) FOLDING TENSION SPRING REPLACEMENT (PI2602) - This bulletin provides information to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment... | |
| PI2602_OWNR Jun 2026 | Seats | PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION (PI2602) - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign on certain 2022-2026 MY Carnival and certain 2025-2026 MY Carnival Hybrid (HEV) vehicles, equipped with manual... | |
| PI2602_QA Jun 2026 | Seats | PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER (PI2602) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign PI2602. | |
| PI2602_DP Jun 2026 | Seats | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO (PI2602) - This document is the announcement to the dealer principals advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the manual... |
Show 22 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PI2602_DPSM Jun 2026 | Seats | PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (PI2602) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Product Improvement Campaign to enhance the second-row seatback recliner mechanism to... | |
| TSB_ELE422 May 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. | |
| OTA_ELE413_NOTES_R1 Apr 2026 | SOFTWARE UPDATE | Electrical System | RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit (DCU) logic of certain 2025 - 2026MY Carnival, 2025 - 2026MY K5 and 2025 - 2026MY Sorento vehicles. |
| PSD_REMINDER2_104 Apr 2026 | Structure | IMPORTANT REMINDER: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. | |
| TSB_ELE417 Apr 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia vehicles. | |
| TSB_ELE413 Mar 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: DCU COMMUNICATION LOGIC IMPROVEMENT - This bulletin provides the procedure to upgrade the Data Connectivity Unit (DCU) system software on some 2025–2026MY vehicles listed in the table below. | |
| PS807 Mar 2026 | Electrical System | PITSTOP: TECHNICAL OPERATIONS: CCU FUSE OPEN AFTER WIRING HARNESS REPLACEMENT - This Pitstop provides information regarding a condition on 2022-2026MY Carnival (KA4 and KA4 HEV) vehicles in which the CCU 10A fuse may open and multiple warning lights may illuminate after... | |
| PS798 Jan 2026 | Electrical System | PITSTOP: TECHNICAL OPERATIONS: CCRC WITH DTC B281600 (PS798) - This Pitstop provides information regarding DTC B281600 stored on some 2025 - 2026MY Carnival (KA4, KA4 HEV) vehicles equipped with Connected Car Rear Cockpit ‘ccRC’ rear seat entertainment screens. | |
| PSD_REMINDER_103 Dec 2025 | Electrical System | IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 103) - This document is the owner notification advising Kia's ongoing commitment to providing vehicle owners with a superior ownership experience. | |
| PS797 Dec 2025 | Back Over Prevention | PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. | |
| SC352_OWNR Nov 2025 | SERVICE CAMPAIGN | Electrical System | VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC352) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival Hybrid (HEV) vehicles to update the Heating, Ventilation, and Air Conditioning (HVAC)... |
| SC352_TSB Nov 2025 | Electrical System | VOLUNTARY SERVICE CAMPAIGN: HVAC SOFTWARE UPGRADE FOR PTC OPERATION LOGIC IMPROVEMENT (SC352) - This bulletin provides information to upgrade the Heating, Ventilation, and Air Conditioning (HVAC) control software on certain 2025-2026MY Carnival HEV (KA4 HEV) vehicles produced... | |
| SC352_QA Nov 2025 | SERVICE CAMPAIGN | Electrical System | VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC352) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC352. |
| SC352_DPSM Nov 2025 | SERVICE CAMPAIGN | Electrical System | VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC352) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured... |
| SC352_DP Nov 2025 | SERVICE CAMPAIGN | Electrical System | VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC352) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign on certain 2025-2026 MY Carnival Hybrid (HEV) vehicles manufactured from May 16, 2024 through... |
| PSD_REMINDER2_102 Oct 2025 | Structure | IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2 FLIGHT 102) - This document is the owner notification advising Kia's ongoing commitment to providing Kia Carnival vehicle owners with a superior ownership experience. | |
| PSD_REMINDER2 Jul 2025 | Structure | IMPORTANT REMINDER: CARNIVAL POWER SLIDING DOOR FEATURE: OWNER NOTIFICATION (KA4PSD2) - This document is the owner notification advising Kia's ongoing to providing you with a superior ownership experience, we’d like to remind you about the proper use of the power sliding door... | |
| TSB_ELE386 Jun 2025 | Engine | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MCU DTC LOGIC IMPROVEMENT (SA617) - This bulletin provides information to upgrade the Motor Control Unit ‘MCU’ system software on certain 2025MY Carnival HEV (KA4 HEV) vehicles produced from June 27, 2024, through March 19, 2025. | |
| TSB_TRA046_R5 Apr 2025 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ELE341_R4 Mar 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: COMBINATION TSB/SERVICE ACTION: CCNC – DEALER MODE, FACTORY & NETWORK RESET (SA613) - This bulletin has been revised as a Combination TSB/SA and includes additional information. | |
| TSB_ELE366 Feb 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DRIVE MODE BUTTON COVER REPLACEMENT (SA597) - This bulletin provides the procedure to replace the ‘Drive Mode’ button cover on certain 2025MY Carnival HEV (KA4 HEV) vehicles produced from August 23, 2024 through October 19, 2023, which... | |
| TSB_ELE368_R1 Jan 2025 | Electrical System | TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT ACTIVATION FAILURE (SA600) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Kia Carnival Hybrid →