Fuel
Electricity
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 72 of 72 complaints with a usable failure date.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
36 complaint records1 crash report
"I have been in multiple situation where my car is unable to charge from my home charger, and the issue is always same which is the need of GHCA replacement. Right now, GHCA for EX90 is in national back order with unknown ETA..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Driver assistance
22 complaint records1 crash report
"When in reverse, the infotainment system allows a user to swipe down from the top of the screen to open the notification window which overlays the backup camera, and upon closing the notification window, the backup camera is dismissed and is no longer visible...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →
Fuel system
14 complaint records
"I have been in multiple situation where my car is unable to charge from my home charger, and the issue is always same which is the need of GHCA replacement. Right now, GHCA for EX90 is in national back order with unknown ETA..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 25V654000 | Structure | Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop. | Normally free |
| 25V071000 | Exterior Lighting | Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving. | Normally free |
| 24V869000 | Seats | Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025520 2025-09-30 | Structure | 118 | Issue: On certain vehicles, the power liftgate strut(s) may not have been manufactured properly. As a result, the strut(s) could separate and the liftgate could drop suddenly. |
| 2025056 2025-02-07 | Lights And Instruments | 193 | Issue: On certain vehicles, a software problem could cause a loss of headlamps. Safety Risk: A loss of headlamps can reduce visibility and could increase the risk of a crash. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| S10393 Sep 2026 | SERVICE CAMPAIGN | Unknown Or Other | Volvo Cars has decided that all cars, concerned by this QB, shall be upgraded in accordance with this QB, at first workshop visit. To get the car OTA-compatible again, a special Software Product needs to be downloaded and installed. |
| 37924.1.0 Sep 2026 | Unknown Or Other | This is a TJ - txt only no attachments If the ADAS warning light is illuminated on DIMD together with DTC HPA-U14D555 during PDS, follow the 7 steps under "Service" | |
| 37908.1.0 Sep 2026 | Unknown Or Other | This is a TJ - The charging menu may be displayed in the CSD while driving, Text plus 1 attachment TJ_37908_1.jpg. A software solution is introduced with version 3.0.33 in VIDA | |
| 37922.1.1 Sep 2026 | Unknown Or Other | This is a TJ - Text only no attachments If the customer experiences a "Battery System Fault" warning message and the vehicle will not start, follow the advice under service. | |
| 37909.1.1 Aug 2026 | Unknown Or Other | This is a TJ - text only - no attachments - If internet connectivity is lost directly after updating to latest software, on vehicles equipped with TCAM3 (VDN: 1504, TCA solution 3). The issues may be caused by a corrupted configuration file. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 37231.1.1 Jul 2026 | Unknown Or Other | This is a TJ - Text only no attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! | |
| 37893.2.0 Jul 2026 | Unknown Or Other | This is a TJ - Text only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, Note! | |
| 37172.2.0 Jul 2026 | Unknown Or Other | This is a TJ, text only no attachments - If a customer experiences the Plug and Charge feature not working, follow the advice under "Service". | |
| 37342.2.3 Jul 2026 | Unknown Or Other | This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA. | |
| 37625.3.0 Jul 2026 | Forward Collision Avoidance | This is a Tech Journal text plus 1 PDF - If FLL needs to be exchanged according to fault tracing, follow the VIDA instruction if a spare part exists; otherwise, follow the advice under "Service" below. | |
| 37629.6.1 Jun 2026 | Unknown Or Other | This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not. | |
| 37571.6.0 Jun 2026 | Exterior Lighting | This is a TJ Text only no attachments - This TJ is a complement to the fault tracing in VIDA. If customer complains of intermittent DIM message in combination with DTC HCML/R - B180292/B180392, follow advice under "Service".Pay attention to which side of the car the DTC refers,... | |
| 34521.11.1 May 2026 | Exterior Lighting | This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp | |
| 36496.10.0 May 2026 | Power Train | This is a Technical Journal: Intermittent knocking noise during acceleration. If the sound corresponds to attached sound file, change front drive shafts to the below part numbers. | |
| 37355.2.0 May 2026 | Unknown Or Other | This is a Technical Journal: Difficulty Closing and Opening the Glovebox. A replacement of the glovebox motor is recommended as a fix. | |
| 37478.1.2 May 2026 | Electrical System | This is a TJ - Text plus 1 PDF - If a customer experiences an Electric System Limited message along with reduced performance, and there are temperature-related DTCs in the HLCM, the root cause may be restricted coolant flow to the HLCM. | |
| 37486.2.0 May 2026 | Unknown Or Other | This is a Tech Journal If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service". | |
| 37804.1.1 May 2026 | Structure | This is a TJ - Text only - If the customer experiences issues with the door window guide molding catching, and/or noise toward the quarter-glass during rear door opening. | |
| 35526.1.8 Apr 2026 | Engine | This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure Description and Service sections updated to clarify that vehicle reports are not required. | |
| 37629.6.0 Apr 2026 | Unknown Or Other | This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not. One of the... | |
| 37799.1.0 Apr 2026 | Unknown Or Other | This is a TJ - Text plus 1 PNG doc - The vehicles within the below structure week range are built with TCAM2 units, and if the TCAM needs to be replaced, you may receive a TCAM3 unit instead. To confirm this, please follow the guidance under "Service". | |
| 37571.5.0 Apr 2026 | Exterior Lighting | This is a TJ Text only no attachments - This TJ is a complement to the fault tracing in VIDA. If customer complains of intermittent DIM message in combination with DTC HCML/R - B180292/B180392, follow advice under "Service".Pay attention to which side of the car the DTC refers,... | |
| 37809.1.1 Apr 2026 | Unknown Or Other | This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. | |
| 37781.2.0 Apr 2026 | Unknown Or Other | This is a TJ - Text - no attachments- If installing a GHCA PN 36000418 into a vehicle that is not retrofitted to VCUv2, please follow the advice under "Service". This Technical Journal provides additional instructions specific to GHCA PN 36000418 only. | |
| D10367.1.0 Apr 2026 | SERVICE CAMPAIGN | Electrical System | Quality Bulletin for delivery action of the 2025 EX90 GHCA, D10367. |
| 34521.10.0 Mar 2026 | Exterior Lighting | This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp | |
| 37321.1.0 Mar 2026 | Structure | This is a TJ - 1 text Doc plus 1 PDF and 1 M4a attachment - If the vehicle has a symptom of a drone noise according to attached sound file "TJ_37321_1.m4a" when driving, follow advice under "Service". | |
| 37742.1.1 Mar 2026 | Unknown Or Other | This a TJ text only no attachments - If the UWB key, key tag or digital key is kept in the vehicle during software download with VIDA, the UWB key will deactivated. This is caused by the PAK reset, which is part of software download. | |
| C10346.3.0 Feb 2026 | Electrical System | Courtesy Upgrade C10346 Vehicle Computational Unit (VCU2) Quality Bulletin for Model Year 2025 EX90 vehicles. This is for the upgrade of the VCU to the VCU version 2 and new software. | |
| 37653 Feb 2026 | Back Over Prevention | This is a TJ - text only no attachments - If a customer reports seeing the message "Drive to calibrate sensors. Support functions affected. | |
| 37629 Feb 2026 | Unknown Or Other | This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not. One of the... | |
| 37571 Jan 2026 | Exterior Lighting | This is a TJ Text only no attachments - If customer complains of intermittent DIM message in combination with DTC HCML/R - B180292/B180392, follow advice under "Service". | |
| 37140 Jan 2026 | Power Train | This is a Technical Journal, Text and mp3 - Listen to the attached sound file, TJ-37140_1.mp, as an example of this noise. (The noise is heard at 5 and 26 seconds in the recording)Rumbling Noise From ERAD / TVDC. Please follow the advice under "Service" | |
| 28874 Jan 2026 | Unknown Or Other | This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service". | |
| 34521 Dec 2025 | Exterior Lighting | This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp | |
| 37629 Dec 2025 | Unknown Or Other | This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not. One of the... | |
| 37571 Dec 2025 | Exterior Lighting | This is a TJ Text only no attachments - If customer complains of intermittent DIM message in combination with DTC HCML/R - B180292/B180392, follow advice under "Service". | |
| 28874 Dec 2025 | Unknown Or Other | This is a TJ If detected during Pre-delivery inspection or if customer complaints of chipped/cracked/distorted screen/glass within 6 months in service we request more information, follow advise under "Service". | |
| 19245 Dec 2025 | Unknown Or Other | This is a Technical Journal. Vehicle type and platform identification. | |
| TJ37552.1.0-2025-11-18 Nov 2025 | Unknown Or Other | this is a TJ - no attachments - If customer complains of uneven temperature in front section, please follow advice under service. If the symptom is confirmed, proceed with steps below | |
| TJ37518.3.0-2025-11-18 Nov 2025 | Unknown Or Other | This is a TJ - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under... | |
| TJ37547.1.0-2025-11-13 Nov 2025 | Unknown Or Other | This is a TJ - text only no attachments - If a customer reports no sound during phone calls between the car and the landside while using Bluetooth or Apple CarPlay, please follow the instructions under "Service". | |
| TJ37539.1.0-2025-11-18 Nov 2025 | Unknown Or Other | This is a TJ - Text plus 3 jpg's - If a customer complains about a rattle noise from the lower area of A-pillar panel, follow advice under "Service". | |
| TJ37279.4.0-2025-11-06 Nov 2025 | Electrical System | This is a Technical Journal: In most cases the VCU does not need to be replaced. *The script in VIDA for VCU reload is now working | |
| TJ37490.2.0-2025-10-29 Nov 2025 | Power Train | This is a TJ Text only no attachments - The breakpoint for the latest (third) GHCA hardware generation is serial number S00053758, which represents the first and lowest number of the third generation. | |
| TJ37518.2.0-2025-10-29 Nov 2025 | Unknown Or Other | This is a TJ - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under... | |
| 37140 Oct 2025 | Power Train | This is a Technical Journal, Text and mp3 - Listen to the attached sound file, TJ-37140_1.mp, as an example of this noise. (The noise is heard at 5 and 26 seconds in the recording)Rumbling Noise From ERAD / TVDC. Please follow the advice under "Service" | |
| 37159 Oct 2025 | Unknown Or Other | This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content. | |
| 37486 Sep 2025 | Unknown Or Other | This is a Tech Journal If the vehicle triggers false alarms without a clear reason on multiple occasions, please follow advice under "service". | |
| 37071 Aug 2025 | Unknown Or Other | This is a Technical Journal: EX90 Software download issues - If SWDL fails and HLCM is in "Not responding", it is normal. HLCM is in silent mode and therefore not listening to diagnostic commands. Continue with the next SWDL attempt without any action | |
| 37473 Aug 2025 | Unknown Or Other | This is a Technical Journal - EX90 - Failed Software Download Causing Invalid Certificates If a Total Upgrade, PDS, or TCAM reload fails on any ECU, the TCAM may end up with invalid certificates. To ensure proper functionality after successfully recovering the car with a... | |
| 37275 Aug 2025 | Electrical System | This is a Technical Journal: EX90 GHCA Replacement: Prior Approval Needed. please create a "Prior Approval" vehicle report with "GHCA Prior Approval. | |
| 36048 Jul 2025 | Forward Collision Avoidance | This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe. The owner's manual is a good source of information together with films in the... | |
| 37453 Jul 2025 | Electrical System | This is a Technical Journal: EX90 - Software download issue to HUD. Do not perform a HUD Reload. | |
| 37140 Jul 2025 | Power Train | This is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions. | |
| 37342 Jul 2025 | Unknown Or Other | This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced | |
| 37445 Jul 2025 | Electrical System | This is a Technical Journal: Various Issues Due to BMS. Verify that the correct battery monitoring sensor (BMS) is fitted to both 12V batteries. | |
| 37279 Jul 2025 | Electrical System | This is a Technical Journal: VCU Replacement. VIDA script needs to be adapted before performing VCU Reload | |
| 37159 Jul 2025 | Unknown Or Other | This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content. | |
| 37159 Jun 2025 | Unknown Or Other | This is a Technical Journal: EX90 - Dealer Demo Features Limited/Unavailable. avoid fault tracing or part replacements for known deviations . This Technical Journal describes the SW release with its intended content. |
Showing 60 of 131 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volvo Ex90 →