Complaints by model year
Distinct federal complaints filed against each model year of the Chevrolet Cruze, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 2012 Chevrolet Cruze - 764 complaints in its first 8 years (865 to date)
- 2011 Chevrolet Cruze - 633 complaints in its first 8 years (732 to date)
- 2014 Chevrolet Cruze - 600 complaints in its first 8 years (702 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2018 Chevrolet Cruze - 109 complaints in its first 8 years (109 to date)
- 2017 Chevrolet Cruze - 196 complaints in its first 8 years (201 to date)
- 2015 Chevrolet Cruze - 237 complaints in its first 8 years (252 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2019 Chevrolet Cruze | 23 | 23 | 2 |
| 2018 Chevrolet Cruze | 109 | 109 | 3 |
| 2017 Chevrolet Cruze | 201 | 196 | 2 |
| 2016 Chevrolet Cruze | 250 | 238 | 4 |
| 2015 Chevrolet Cruze | 252 | 237 | 4 |
| 2014 Chevrolet Cruze | 702 | 600 | 10 |
| 2013 Chevrolet Cruze | 587 | 496 | 5 |
| 2012 Chevrolet Cruze | 865 | 764 | 7 |
| 2011 Chevrolet Cruze | 732 | 633 | 7 |
| 2010 Chevrolet Cruze | 2 | 2 | 0 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 25V764000 | 2014 | Air Bags | General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. |
| 23V870000 | 2014 | Air Bags | General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. |
| 23V674000 | 2014 | Air Bags | General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. |
| 20V668000 | 2018-2019 | Power Train | General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu,... |
| 18V576000 | 2018-2019 | Service Brakes, Hydraulic | General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles,... |
| 18V304000 | 2016-2018 | Fuel System, Gasoline | General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. |
| 17V057000 | 2016-2017 | Seats | General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been... |
| 16V502000 | 2011-2016 | Power Train | General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed... |
| 16V498000 | 2016 | Exterior Lighting | General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. |
| 15V876000 | 2015 | Seat Belts | General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. |
| 15V442000 | 2014-2015 | Steering | General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles... |
| 15V113000 | 2015 | Parking Brake | General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. |
| 14V417000 | 2013-2014 | Equipment | General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles... |
| 14V372000 | 2013-2014 | Air Bags | General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. |
| 14V300000 | 2012 | Air Bags | General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December... |
| 14V151000 | 2013-2014 | Power Train | General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and... |
| 14V092000 | 2014 | Power Train | General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles... |
| 13V452000 | 2013-2014 | Power Train | General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through... |
| 13V360000 | 2011-2012 | Service Brakes, Hydraulic | General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic... |
| 13V023000 | 2012 | Air Bags | General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. |
| 12V522000 | 2012 | Air Bags | General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. |
| 12V289000 | 2011-2012 | Fuel System, Gasoline | GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. |
| 12V288000 | 2011-2012 | Engine And Engine Cooling | GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. |
| 11V273000 | 2011 | Power Train | GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION... |
| 11V270000 | 2011 | Steering | GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. |
| 11V221000 | 2011 | Steering | GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE... |