Complaints by model year
Federal complaints filed against each model year of the Ford Flex. Hover a bar for the count.
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Three most-complained-about yearsAll other years
Which years to avoid
Ranked from the same federal record. Click any year for its full file.
Years to look at twice
- 2013 Ford Flex - 777 complaints
- 2014 Ford Flex - 325 complaints
- 2019 Ford Flex - 303 complaints
Highest raw complaint counts. Counts are not adjusted for sales volume.
Quieter years
- 2017 Ford Flex - 56 complaints
- 2012 Ford Flex - 89 complaints
- 2015 Ford Flex - 124 complaints
Fewest complaints among years with a meaningful record; the two newest model years are excluded because they have had little time to accumulate filings.
What fails, all years combined
Every model year
| Model year | Complaints | Recalls |
|---|---|---|
| 2019 Ford Flex | 303 | 4 |
| 2018 Ford Flex | 83 | 3 |
| 2017 Ford Flex | 56 | 4 |
| 2016 Ford Flex | 131 | 3 |
| 2015 Ford Flex | 124 | 4 |
| 2014 Ford Flex | 325 | 4 |
| 2013 Ford Flex | 777 | 6 |
| 2012 Ford Flex | 89 | 2 |
| 2011 Ford Flex | 178 | 2 |
| 2010 Ford Flex | 181 | 1 |
| 2009 Ford Flex | 272 | 1 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Recall repairs are free at the dealer.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 25V732000 | 2017-2019 | Structure | Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving. |
| 25V695000 | 2015-2019 | Back Over Prevention | Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln |
| 24V951000 | 2019 | Back Over Prevention | Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image. |
| 20V072000 | 2013-2018 | Suspension | Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe |
| 18V548000 | 2019 | Electrical System | Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may |
| 16V925000 | 2016-2017 | Engine And Engine Cooling | Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicl |
| 16V621000 | 2013-2015 | Fuel System, Gasoline | Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2 |
| 16V247000 | 2009-2012 | Air Bags | Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MK |
| 15V812000 | 2013 | Fuel System, Gasoline | Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In |
| 15V464000 | 2015 | Parking Brake | Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manu |
| 15V340000 | 2011-2013 | Steering | Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles |
| 14V710000 | 2014 | Seats | Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured wit |
| 14V393000 | 2013-2014 | Power Train | Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus a |
| 13V227000 | 2013 | Fuel System, Gasoline | Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, |