Complaints by model year
Distinct federal complaints filed against each model year of the Ford Fusion Hybrid, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 2010 Ford Fusion Hybrid - 416 complaints in its first 8 years (509 to date)
- 2011 Ford Fusion Hybrid - 119 complaints in its first 8 years (132 to date)
- 2013 Ford Fusion Hybrid - 111 complaints in its first 8 years (126 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2015 Ford Fusion Hybrid - 39 complaints in its first 8 years (46 to date)
- 2016 Ford Fusion Hybrid - 45 complaints in its first 8 years (53 to date)
- 2018 Ford Fusion Hybrid - 59 complaints in its first 8 years (59 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2020 Ford Fusion Hybrid | 8 | 8 | 0 |
| 2019 Ford Fusion Hybrid | 35 | 35 | 0 |
| 2018 Ford Fusion Hybrid | 59 | 59 | 0 |
| 2017 Ford Fusion Hybrid | 70 | 67 | 0 |
| 2016 Ford Fusion Hybrid | 53 | 45 | 0 |
| 2015 Ford Fusion Hybrid | 46 | 39 | 2 |
| 2014 Ford Fusion Hybrid | 65 | 60 | 1 |
| 2013 Ford Fusion Hybrid | 126 | 111 | 1 |
| 2012 Ford Fusion Hybrid | 96 | 89 | 0 |
| 2011 Ford Fusion Hybrid | 132 | 119 | 0 |
| 2010 Ford Fusion Hybrid | 509 | 416 | 0 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 18V592000 | 2013-2015 | Equipment | Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles... |
| 14V736000 | 2015 | Power Train | Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles... |