Engine
2.0L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 126 of 126 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 102 of 126 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Power train
31 complaint records
"DRIVING AT 45 MPH AND CAR SHUT DOWN DRIVING ON CITY STREET. SAFETY WARNING POPPED UP THAT SAID 'STOP SAFELY NOW'. CAR COASTED TO SIDE OF THE ROAD AND HAD TO BE TOWED TO DEALERSHIP...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Electrical system
20 complaint records3 fire reports
"DRIVING AT 45 MPH AND CAR SHUT DOWN DRIVING ON CITY STREET. SAFETY WARNING POPPED UP THAT SAID 'STOP SAFELY NOW'. CAR COASTED TO SIDE OF THE ROAD AND HAD TO BE TOWED TO DEALERSHIP...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Steering
19 complaint records
"VEHICLE HAS 2 BROKEN STEERING BOX SUPPORT BOLTS. SAME AS RECALL RCMN-15V250-1089, SAME YEAR CAR, BUT THIS VIN IS NOT INCLUDED IN THE RECALL..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
| DP22005 opened Jan 2023 | closed Aug 2023 | Electrical System | Pedestrian alert sounds - led to recall 22V063000 NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. |
| RQ22004 opened Aug 2022 | closed Mar 2023 | Service Brakes, Hydraulic | Front Brake Jounce Hose Failures - led to recall 23V162000 On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. |
| RQ19005 opened Dec 2019 | closed Feb 2022 | Structure | Door Latch Failures - led to recall 20V331000 In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford... |
| EA15002 opened Feb 2015 | closed Nov 2015 | Structure | Door Latch Failure - led to recall 20E010000 The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta, MY 2013 Ford Fusion and MY 2013 Lincoln MKZ vehicles. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 18V592000 | Equipment | Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026281 2026-06-09 | Powertrain | 446 | Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 18S07 (Transport Canada recall no. 2018-129) may not have been done correctly. As a result, a second repair is required. |
| 2023132 2023-03-14 | Brakes | 63,269 | Issue: On certain vehicles, the front brake hoses could fail and cause a progressive brake fluid leak. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced braking. |
| 2022311 2022-06-13 | Powertrain | 362,062 | Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. |
| 2019431 2019-08-27 | Steering | 9,906 | Issue: On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist. |
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
Show 15 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019226 2019-05-15 | Powertrain | 10,282 | Issue: On certain cars equipped with a 2.5 litre engine, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. |
| 2018443 2018-08-23 | Electrical | 1,324 | Certain plug-in hybrid and electric vehicles were supplied with a 120V convenience charge cord that may be susceptible to overheating if there is a poor connection at the electrical outlet. |
| 2018379 2018-07-17 | Powertrain | 36,887 | On certain vehicles, the bushing that attaches the shift cable to the transmission may degrade over time and could detach. |
| 2018129 2018-03-14 | Powertrain | 513 | On certain vehicles equipped with 1.0L GTDI or 1.6L GTDI engines and manual transmissions, repeated high energy clutch slip can lead to premature clutch lining wear, reducing the mechanical properties of pressure plate material. |
| 2017183 2017-03-29 | Structure | 10,996 | On certain vehicles, the door latches may have a broken pawl spring tab. This could result in the door not latching correctly. As a result, doors which appear to be latched could unlatch while driving. |
| 2017184 2017-03-29 | Engine | 21,854 | On certain vehicles equipped with 1.6L GTDI engines, low coolant level could lead to localized overheating of the cylinder head, which could cause a fire. This could increase the risk of injury and/or damage to property. |
| 2016601 2016-12-01 | Seats And Restraints | 34,417 | On certain vehicles, deployment of the driver or front passenger seatbelt pretensioner in a crash may generate internal pretensioner temperatures that can degrade the tensile strength of the outboard seat belt anchor cable. |
| 2015177 2015-04-28 | Steering | 31,193 | On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador),... |
| 2015175 2015-04-24 | Structure | 50,681 | On certain vehicles, the door latches may have a broken pawl spring tab. This could result in the door not latching correctly. As a result, doors which appear to be latched could unlatch while driving. |
| 2014427 2014-09-30 | Seats And Restraints | 82,962 | On certain vehicles, sealant applied to the restraints control module could fail, allowing moisture to enter the module circuit board. |
| 2014109 2014-04-02 | Seats And Restraints | 4,744 | Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard 207 – Anchorage of Seats. |
| 2013186 2013-05-29 | Fuel System | 23,612 | On certain vehicles, the fuel delivery module may develop a crack which could allow fuel to leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. |
| 2013188 2013-05-29 | Steering | 30 | On certain vehicles, the steering gear may have been assembled incorrectly and could fail. If this occurs, the driver may suddenly lose the ability to steer the vehicle, which could result in a crash causing property damage and/or personal... |
| 2012399 2012-11-30 | Engine | 10,650 | Certain vehicles equipped with 1.6L engines may experience a fire originating in the engine compartment, while the engine is running, caused by the engine overheating that results in flammable fluid leaks coming into contact with the hot... |
| 2012397 2012-11-28 | Lights And Instruments | 1,098 | On certain vehicles, the headlamp low beam projector coating may not have properly cured during the manufacturing process. Over time, this could cause the coating to become hazy, reducing the brightness of the low beam lamps. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM 51536 Apr 2023 | Structure | For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. | |
| SSM 51261 Dec 2022 | Service Brakes | Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. | |
| SSM 51181 Nov 2022 | Service Brakes | Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch assembly. | |
| TSB 22-2396 Oct 2022 | Power Train | Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. | |
| SSM 51120 Oct 2022 | Service Brakes | Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. |
Show 53 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| TSB 22-2309 Aug 2022 | Equipment | Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to... | |
| TSB 22-2230 Jun 2022 | Electrical System | Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete... | |
| SSM 50804 May 2022 | Electrical System | Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock,... | |
| SSM 50744 May 2022 | Power Train | Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differential or transfer shaft... | |
| TSB 22-2066 Apr 2022 | Power Train | Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. | |
| TSB 22-2104 Mar 2022 | Equipment | This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022... | |
| SSM 50258 Nov 2021 | Communication | Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. | |
| SSM 50064 Aug 2021 | Service Brakes | Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. | |
| TSB 21-2236 Jul 2021 | Seats | Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E... | |
| TSB 21-2152 May 2021 | Power Train | Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. | |
| TSB 21-2033 Mar 2021 | Power Train | Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. | |
| TSB 20-2372 Oct 2020 | Equipment | This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. | |
| SSM 49210 Sep 2020 | Engine And Engine Cooling | Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. | |
| TSB 20-2233 Jul 2020 | Structure | This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. | |
| TSB 20-2219 Jun 2020 | Equipment | Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. | |
| SSM 48858 May 2020 | Electrical System | Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. | |
| TSB 20-2171 May 2020 | Seats | Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral... | |
| SSM 48598 Feb 2020 | Equipment | 2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. | |
| TSB 19-2207 Jun 2019 | Engine And Engine Cooling | Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of the canister purge valve. | |
| tsb18-2216 Jul 2018 | Equipment | Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE)... | |
| Service Mar 2016 | Structure | Online automotive service information system for March 2016 | |
| 44863 Jul 2015 | Visibility | FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA | |
| ASI-45220 Jul 2015 | Engine And Engine Cooling | LINCOLN/FORD: ADVANCE TRAC LAMP OR MALFUNCTION INDICATOR LAMP (MIL) WILL BE ON WITH VARIOUS DIAGNOSTIC TROUBLE CODES (DTC) REGARDING EVAPORATIVE EMISSIONS LEAK DETECTION CONTROL MODULE AND POSSIBLE REPLACEMENT, IF CORROSION IS FOUND. MODEL 2013-15 FUSION, MKZ HYBRID. *PE | |
| ASI-45161 Jun 2015 | Engine | SUMMARY TO BE PROVIDED ON A FUTURE DATE. | |
| ASI-45113 May 2015 | Electrical System | FORD/LINCOLN: WHEN FLAT TOWING VEHICLE, BATTERY WILL DRAIN, DUE TO MANUAL INSTRUCTION OF KEY REMAINING IN ACCESSORY POSITION. MODEL 2010-13 FUSION, 2010-11 MILAN, 2011-12 MKZ. *PE | |
| 12M02 Nov 2014 | Electrical System | THIS TSB CONTAINS OWNERS LETTER. SEE DOCUMENT SEARCH BUTTON. FORD MY/FORD LINCOLN 2011-2014 MODEL YEAR VEHICLES EQUIPPED WITH SYNC AND MYFORD/MY LINCOLN TOUCH. WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE SOFTWARE AND HARDWARE. *LJ | |
| ASI-44660 Jul 2014 | Fuel System | FORD/LINCOLN: DUE TO INCORRECT INSTALLATION OF FUEL DELIVERY MODULE, SOME VEHICLES WILL INDICATE VERY LOW LONG FUEL TRIM (LONGFT1) READINGS AND NEED TO DETERMINE WHAT PART WAS INSTALLED. MODEL 2013 FUSION, MKZ HYBRID. *PE | |
| TSB-14-0106 May 2014 | Power Train | LINCOLN/FORD: ACCOMPANIED BY CMDTC P1A18, P1A19, P0AEE OR P0BCD, THE WRENCH LAMP (HYBRID) OR SERVICE ENGINE SOON LIGHT MAY ILLUMINATE AND THE POWERTRAIN CONTROL MODULE (PCM) NEEDS TO BE REPROGRAM TO LATEST CALIBRATION. MODEL 2013-2014 FUSION, MKZ. *PE | |
| ASI-44559 May 2014 | Electrical System | LINCOLN/FORD: AN INVESTIGATION BY ENGINEERS IS BEING DONE DUE TO DISCHARGE FROM 12 VOLT BATTERY AND INSPECTIONS OF WATER PUMP CONNECTORS FOR CORROSION OR DAMAGE. MODEL 2013-2014 C-MAX, FUSION HYBRID, MKZ HYBRID. *PE | |
| TSB-14-0089 Apr 2014 | Electrical System | FORD/LINCOLN: ACCOMPANIED BY THE CMDTCS P1A18, P1A19, P0AEE OR P0BCD, THE SERVICE ENGINE SOON LAMP (ENERGI) OR WRENCH LAMP (HYBRID) WILL ILLUMINATE ON SOME VEHICLES. MODEL 2013-2014 C-MAX, FUSION, MKZ. *PE | |
| TSB-14-0085 Apr 2014 | Power Train | FORD/LINCOLN: DUE TO AN ADHERENCE FAILURE OF RTV SEALANT, THERE IS A TRANSMISSION FLUID LEAKAGE, IN SOME VEHICLES, FROM DAMPER HOUSING TO TRANSMISSION CASE JOINT. MODEL 2013 C-MAX, 2013-14 FUSION, MKZ. *PE | |
| ASI-44451 Mar 2014 | Engine And Engine Cooling | FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. *PE | |
| TSB-14-0005 Feb 2014 | Electrical System | FORD: THE ENGINE LAMP OR THE WRENCH WILL BE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P26CA AND/OR U019F. MODEL 2013-2014 FUSION, MKZ. *PE | |
| TSB-14-0024 Jan 2014 | Power Train | FORD: THE TRANSMISSION MAKES A METAL ON METAL SCRAPING SOUND AND THE NOISE IS PRESENT, IN ALL GEAR RANGES, WHEN VEHICLE IS MOVING AND NOT PRESENT WHEN VEHICLE IS STATIONARY OR IN PARK. MODEL 2013 C-MAX, 2013-2014 FUSION. *PE | |
| TSB-14-0020 Jan 2014 | Power Train | LINCOLN/FORD: ON SOME VEHICLES, THE ILLUMINATION OF THE WRENCH LAMP AND/OR RED TRIANGLE LAMP, THE CHECK ENGINE LAMP IS ACCOMPANIED WITH VARIOUS DIAGNOSTIC TROUBLE CODES (DTCS) AND SERVICE PROCEDURES UPDATES. MODEL 2013 C-MAX, FUSION, MKZ. *PE | |
| TSB-13-11-1 Jan 2014 | Engine | LINCOLN/FORD: SOME VEHICLES WOULD EXPERIENCE DIAGNOSTIC TROUBLE CODE (DTC) U0284, THE ILLUMINATION OF EITHER THE ENGINE LAMP OR WRENCH DISPLAY. MODEL 2013 MKZ, FUSION. *PE UPDATED 3/12/14. *PE | |
| ASI-44339 Dec 2013 | Engine | FORD/LINCOLN: THE WRENCH LAMP (HYBRIDS) OR SERVICE ENGINE SOON LAMP (ENERGI) WILL ILLUMINATE WHEN USING ENGINE BLOCK HEATER AND LAMPS TURN OFF WITHIN NO MORE THAN THREE DRIVE CYCLES AFTER UNPLUGGING ENGINE BLOCK HEATER. MODEL 2013-2014 C-MAX, FUSION, MKZ HYBRID/ENERGI. *PE | |
| ASI-44214 Oct 2013 | Electrical System | FORD/LINCOLN: HIGH VOLTAGE BATTERY BAR IS EMPTY, CAUSING RED TRIANGLE WARNING LAMP TO ILLUMINATE AND SERVICING VEHICLE, BE AWARE THAT BATTERY IS USED TO CRANK COMBUSTION ENGINE FOR MAXIMUM OF 20 SECONDS AT TIME. MODEL 2013 HYBRID, C-MAX, FUSION, MKZ. *PE | |
| ASI-44195 Sep 2013 | Service Brakes | FORD: POWERTRAIN/TRANSAXLE WHINE, THUMPING OR CLUNKING OR TIPPING IN OR OUT OF THROTTLE OR A TACTILE VIBRATION, WHENEVER BRAKING IS DUE TO FOREIGN OBJECT LODGED IN POWERTRAIN MOUNTS. MODEL 2013 C-MAX, 2013-2014 FUSION, MKZ. *PE | |
| CSP-13B07 Aug 2013 | Power Train | FORD: ON CERTAIN VEHICLES, FUEL ECONOMY IMPROVEMENT, POWERTRAIN CONTROL MODULE CALIBRATION WHEN UPDATING PCM AND MODULES SOBDM-C AND IDS SOFTWARE WAS UPDATED, THEN R86.01 NEEDS UPDATING. MODELS 2013 C-MAX, FUSION, MKZ HYBRID. *PE | |
| TSB-13-6-23 Jun 2013 | Electrical System | FORD/LINCOLN: WHEN VEHICLE IS LEFT UNATTENDED FOR HOURS IN COLD WEATHER TEMPERATURES, ON SOME VEHICLES, BATTERY FAILS TO MAINTAIN A CHARGE OR BECOMES DISCHARGED WHEN OPERATED AT MAXIMUM ELECTRICAL LOADS FOR SHORT CYCLE DRIVE. MODELS 2013 C-MAX, FUSION, MKZ. *PE | |
| TSB-13-6-22 Jun 2013 | Engine | LINCOLN FORD: CHECK ENGINE LAMP AND/OR WRENCH LAMP ILLUMINATES AND ACCOMPANIED BY VARIOUS DIAGNOSTIC TROUBLE CODES, ON SOME VEHICLES. MODELS 2013 MKZ, C-MAX, FUSION. *PE | |
| ASI-32272 Jun 2013 | Engine | LINCOLN/FORD: AS A RESULT OF PERFORMING KEY ON ENGINE OFF (KOEO) SELF TEST, ON SOME VEHICLES, A PENDING DIAGNOSTIC TROUBLE CODE P0053/P0054 (HEGO HEATER CODE), MAY BE SET. MODELS 2013 C-MAX, FUSION, MKZ HYBRID/ENERGI. *PE | |
| ASI-32275 Jun 2013 | Equipment | FORD: ON SOME VEHICLES, WITH MYTOUCH, MY EXPERIENCE DISPLAYED TIME JUMPING OR AUDIO POPPING DURING INITIAL IGNITION ON CYCLE, OR SLOW NAVIGATION CALCULATIONS, DUE TO AMOUNT OF DATA, WITHIN SIZE OF CONTACT LIST, CREATING PROCESSING PROBLEM FOR MODULE DURING KEY ON CYCLE. | |
| ASI-32298 Jun 2013 | Equipment Adaptive/Mobility | LINCOLN/FORD: DUE TO VARIOUS DIAGNOSTIC TROUBLE CODES, SOME VEHICLES MAY EXPERIENCE ELECTRICAL CONCERNS OR VARIOUS DRIVABILITY ISSUES SUCH A POSSIBLE INTRUSION OF WATER IN CONNECTORS. MODELS 2013 C-MAX, FUSION/MKZ HYBRID/ENERGI. *PE | |
| APU-13A01 May 2013 | Electrical System | FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VEHICLES WITH AN EARLIER LEVEL OF SOFTWARE WILL BE UPGRADED TO LATEST MYFORD TOUCH SOFTWARE (BB/12285/V3.5.1) AND FLASH DRIVE CANNOT BE UPGRADED ON THESE VEHICLES. | |
| TSB-13-5-21 May 2013 | Power Train | LINCOLN/FORD: BRAKE PEDAL IS SENSITIVE AND GRABBY OR A REVERSE 2-3 SECOND TRANSMISSION DELAY ENGAGEMENT DUE START ASSIST FEATURE ACTIVATING. MODELS 2013 C-MAX, FUSION, MKZ. *PE | |
| TSB-13-5-22 May 2013 | Service Brakes | FORD/LINCOLN: DURING COLD AMBIENT TEMPERATURES, SOME HYBRID/ENERGI VEHICLES WILL EXPERIENCE ILLUMINATION OF ANTI LOCK BRAKE SYSTEMS (ABS) AND STABILITY CONTROL INDICATORS, AFTER TURNING ON IGNITION. MODELS 2013 C-MAX, FUSION, MKZ. *PE | |
| TSB-13-5-1 May 2013 | Electrical System | FORD/LINCOLN: WHEN VEHICLE IS OPERATED FOR SHORT DRIVE CYCLES, WITH MAXIMUM ELECTRICAL LOADS, AND LEFT UNATTENDED, THE 12-VOLT BATTERY FAILS TO MAINTAIN CHARGE OR BECOMES DISCHARGED, AFTER SEVERAL HOURS. MODELS 2013 C-MAX, FUSION, MKZ. *PE | |
| ASI-32226 May 2013 | Equipment | FORD: VEHICLES MAY RECEIVED INVALID DATA FROM ACCESSORY PROTOCOL INTERFACE MODULE (DTC U0554:00) FROM GENERIC FUNCTION MODULE DURING DIAGNOSTIC SELF TESTS. MODEL 2012-2013 FOCUS ELECTRIC, C-MAX/FUSION/MKZ HYBRID, ENERGI. *PE | |
| ASI-32210 May 2013 | Power Train | FORD/LINCOLN: DIAGNOSTIC TROUBLE CODE (DTC) P1124 CAN BE RETRIEVED FROM POWERTRAIN CONTROL MODULE (PCM), WHEN PERFORMING KEY ON ENGINE RUNNING (KOER) SELF TEST. MODELS 2013 C-MAX, FUSION, MKZ HYBRID/ENERGI. *PE | |
| CSP-13B03 Apr 2013 | Equipment | FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLE, WITH LUXURY PACKAGE, WERE BUILT WITH POLYURETHANE GEARSHIFT KNOB INSTEAD OF THE LEATHER GEARSHIFT KNOB, WHICH WILL BE REPLACED BEFORE DELIVERY. MODELS 2013 FUSION HYBRID. *PE | |
| SB-32167-70 Apr 2013 | Engine | FORD/LINCOLN/MERCURY: SOME VEHICLES MAY EXPERIENCE AN ILLUMINATED MIL OR SAFETY STOP NOW MESSAGE, OR A NO START CONDITION OR POSSIBLE MISFIRE OR ROUGHNESS AT IDLING THROUGH 2000RPM OR A LACK OF ACCELERATION. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ford Fusion Hybrid →