Complaints by model year
Distinct federal complaints filed against each model year of the Mercedes-Benz C320, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
2001
2002
2003
2004
2005
2006
2007
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 2002 Mercedes-Benz C320 - 43 complaints in its first 8 years (68 to date)
- 2001 Mercedes-Benz C320 - 31 complaints in its first 8 years (63 to date)
- 2003 Mercedes-Benz C320 - 11 complaints in its first 8 years (22 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2001 Mercedes-Benz C320 - 31 complaints in its first 8 years (63 to date)
- 2002 Mercedes-Benz C320 - 43 complaints in its first 8 years (68 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2007 Mercedes-Benz C320 | 2 | 2 | 0 |
| 2006 Mercedes-Benz C320 | 2 | 0 | 0 |
| 2005 Mercedes-Benz C320 | 15 | 6 | 4 |
| 2004 Mercedes-Benz C320 | 15 | 5 | 3 |
| 2003 Mercedes-Benz C320 | 22 | 11 | 3 |
| 2002 Mercedes-Benz C320 | 68 | 43 | 3 |
| 2001 Mercedes-Benz C320 | 63 | 31 | 3 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 24V874000 | 2001-2005 | Visibility | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. |
| 22V954000 | 2001-2005 | Visibility | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. |
| 19V918000 | 2001-2005 | Visibility | Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the... |
| 16V081000 | 2005 | Air Bags | Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet,... |