Complaints by model year
Distinct federal complaints filed against each model year of the Mercedes-Benz Cla250, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 2014 Mercedes-Benz Cla250 - 156 complaints in its first 8 years (179 to date)
- 2016 Mercedes-Benz Cla250 - 54 complaints in its first 8 years (66 to date)
- 2015 Mercedes-Benz Cla250 - 45 complaints in its first 8 years (61 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2017 Mercedes-Benz Cla250 - 27 complaints in its first 8 years (27 to date)
- 2015 Mercedes-Benz Cla250 - 45 complaints in its first 8 years (61 to date)
- 2016 Mercedes-Benz Cla250 - 54 complaints in its first 8 years (66 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2026 Mercedes-Benz Cla250 | 0 | 0 | 0 |
| 2025 Mercedes-Benz Cla250 | 0 | 0 | 0 |
| 2024 Mercedes-Benz Cla250 | 0 | 0 | 0 |
| 2023 Mercedes-Benz Cla250 | 0 | 0 | 0 |
| 2022 Mercedes-Benz Cla250 | 0 | 0 | 0 |
| 2021 Mercedes-Benz Cla250 | 0 | 0 | 0 |
| 2020 Mercedes-Benz Cla250 | 0 | 0 | 0 |
| 2019 Mercedes-Benz Cla250 | 0 | 0 | 0 |
| 2018 Mercedes-Benz Cla250 | 0 | 0 | 0 |
| 2017 Mercedes-Benz Cla250 | 27 | 27 | 10 |
| 2016 Mercedes-Benz Cla250 | 66 | 54 | 8 |
| 2015 Mercedes-Benz Cla250 | 61 | 45 | 7 |
| 2014 Mercedes-Benz Cla250 | 179 | 156 | 6 |
| 2013 Mercedes-Benz Cla250 | 9 | 9 | 0 |
| 2012 Mercedes-Benz Cla250 | 7 | 7 | 0 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 23V854000 | 2014-2017 | Structure | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. |
| 22V365000 | 2017 | Electrical System | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class,... |
| 21V229000 | 2017 | Steering | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. |
| 21V197000 | 2014-2017 | Structure | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG,... |
| 21V072000 | 2017 | Communication | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250,... |
| 21V058000 | 2016-2017 | Electrical System | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class,... |
| 19V892000 | 2015-2017 | Air Bags | Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. |
| 19V787000 | 2014-2016 | Communication | Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ... |
| 17V627000 | 2014-2017 | Air Bags | Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic,... |
| 17V177000 | 2016 | Electrical System | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300... |
| 17V114000 | 2015-2017 | Engine And Engine Cooling | Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300... |
| 17V080000 | 2017 | Air Bags | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400... |
| 16V901000 | 2014 | Service Brakes, Hydraulic | Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA250 vehicles manufactured December 14, 2012, to April 24, 2013 equipped with gasoline engines. |
| 15V662000 | 2015 | Engine And Engine Cooling | Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17,... |
| 15V426000 | 2014 | Visibility/Wiper | Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles... |