Complaints by model year
Distinct federal complaints filed against each model year of the Mercury Mystique, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
1994
1995
1996
1997
1998
1999
2000
2001
2002
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 1995 Mercury Mystique - 304 complaints in its first 8 years (335 to date)
- 1998 Mercury Mystique - 214 complaints in its first 8 years (231 to date)
- 1996 Mercury Mystique - 171 complaints in its first 8 years (185 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2000 Mercury Mystique - 63 complaints in its first 8 years (63 to date)
- 1997 Mercury Mystique - 64 complaints in its first 8 years (71 to date)
- 1999 Mercury Mystique - 119 complaints in its first 8 years (128 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2002 Mercury Mystique | 2 | 2 | 0 |
| 2001 Mercury Mystique | 2 | 1 | 0 |
| 2000 Mercury Mystique | 63 | 63 | 3 |
| 1999 Mercury Mystique | 128 | 119 | 2 |
| 1998 Mercury Mystique | 231 | 214 | 8 |
| 1997 Mercury Mystique | 71 | 64 | 4 |
| 1996 Mercury Mystique | 185 | 171 | 7 |
| 1995 Mercury Mystique | 335 | 304 | 8 |
| 1994 Mercury Mystique | 2 | 2 | 0 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 01V255000 | 1998 | Suspension | VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS,... |
| 01V230000 | 1996-1998 | Electrical System | ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL... |
| 00V367000 | 1995-1996 | Engine And Engine Cooling | VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. |
| 00V228001 | 2000 | Seat Belts | VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. |
| 00V075000 | 1996-2000 | Service Brakes, Hydraulic | VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). |
| 99V361000 | 2000 | Equipment | VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. |
| 99V247000 | 1996 | Fuel System, Gasoline | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FUEL FILLER PIPE VENT HOSE MAY HAVE LESS THAN THE INTENDED LEVEL OF OZONE RESISTANCE, WHICH COULD RESULT IN THE HOSE BECOMING BRITTLE... |
| 99V243000 | 1998 | Air Bags | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE... |
| 99V194000 | 1998 | Vehicle Speed Control | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. |
| 99V103000 | 1996-1998 | Exterior Lighting | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING. |
| 99V060000 | 1999 | Electrical System | VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH AUTOMATIC TRANSMISSIONS WHICH UTILIZE A PARK/LOCK SOLENOID. |
| 98V233000 | 1995-1998 | Power Train | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. |
| 98V028000 | 1998 | Exterior Lighting | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. |
| 97V225000 | 1995-1996 | Vehicle Speed Control | VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. |
| 95V232000 | 1995 | Fuel System, Gasoline | THE FUEL TANK FILLER PIPE OPENING REINFORCEMENT, CONSTRUCTED FROM TWO SEPARATELY MOLDED PIECES, CAN LEAK AT THE WELD. |
| 95V228000 | 1995 | Seat Belts | CRACKS HAVE BEEN FOUND IN THE FRONT SAFETY BELT OUTBOARD ANCHOR TABS DUE TO A COMBINATION OF HYDROGEN EMBRITTLEMENT OF THE TAB AND STRESS INTRODUCED DURING ATTACHMENT OF THE... |
| 95V009000 | 1995 | Visibility | THE GLASS TEMPERING PROCESS ON THE RIGHT HAND REAR DOOR WINDOWS WAS NOT CORRECTLY PERFORMED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 205, "GLAZING MATERIALS." |
| 94V203000 | 1995 | Fuel System, Gasoline | THE FUEL TANK FILLER PIPE OPENING REINFORCEMENT CAN LEAK AT THE WELD. |
| 94V184000 | 1995 | Fuel System, Gasoline | A METAL SHIELD ON THE OUTSIDE OF THE PLASTIC FUEL FILLER PIPE CAN DEVELOP A STATIC ELECTRICAL CHARGE DURING REFUELING OF THE VEHICLE. |