1997 Mercury Mystique

71 federal complaints (100 component records) · 4 recall campaigns on file · 4 federal investigations · 188 service bulletins · 5 Canadian recalls
See all 9 model years of the Mercury Mystique →
Engine
2.0L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
20 city / 29 hwy
Federal complaints
71
Recall campaigns
4
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
16
Lighting
13
Brakes
13
Glass & wipers
10
Power train
9
Electrical system
8
Suspension
7
Steering
4
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 6 complaints01 years old: 4 complaints2 years old: 7 complaints3 years old: 8 complaints4 years old: 8 complaints5 years old: 4 complaints56 years old: 7 complaints7 years old: 0 complaints8 years old: 3 complaints9 years old: 2 complaints10 years old: 1 complaints1011 years old: 1 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 2 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 53 of 71 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

16 complaint records
"CRANKSHAFT DAMPNER/PULLEY FAILED CAUSING VEHICLE TO LOOSE POWER STEERING IN WET WEATHER,RESULTING IN VEHICLE COLLISION AND BRAIN INJURY...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Lighting

13 complaint records
"CONSUMER HAD RECEIVED RECALL 99V703000 NOTICE BEFORE ON WIRING HARNESS FAILURE THAT AFECTED HEADLIGHTS. PROBLEM HAD HAPPENED AGAIN. BUT, DEALER REFUSED TO REPAIR, AND CONSUMER HAD RECEIVED A NOTICE ON BRAKES AS WELL.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse lighting parts in the directory →

Brakes

13 complaint records1 crash report
"DRIVING CAR AND STARTED TO SLOW THE CAR DOWN TO STOP AND ABS BRAKES FAILED TO STOP THE CAR OR STOP THE CAR FROM GOING INTO A SLIDE...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
RQ02006
opened Feb 2002
closed Sep 2002Power TrainINCORRECT GEAR INDICATION - led to recall 98V233000
There is no summary currently available
EA01001
opened Jan 2001
closed Jul 2001Electrical SystemBLOWER SWITCH/RESISTOR OR WIRING HARNESS - led to recall 01V230000
There is no summary currently available
PE00023
opened Jun 2000
closed Jan 2001Electrical SystemBLOWER SWITCH/RESISTOR OR WIRING HARNESS
There is no summary currently available
RQ99019
opened Sep 1999
closed Mar 2001Unknown Or OtherVARIOUS INTERMITTENT ELECTRICAL ISSUES - led to recall 99V243000
There is no summary currently available

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
01V230000Electrical SystemON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE...Normally free
00V075000Service Brakes, HydraulicVEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN...Normally free
99V103000Exterior LightingVEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.Normally free
98V233000Power TrainVEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2001205
2001-08-07
Other23,351Certain passenger vehicles sold in New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island and Quebec . The front coil springs may fracture as a result of corrosion in high corrosion environments.
2001195
2001-07-16
Powertrain28,272Certain passenger vehicles. The rough surface of the heater blower resistor's stainless steel blades can damage the copper surface of the wiring harness connector.
2000077
2000-03-21
Brakes43,458On certain vehicles, the pressure conscious reducing valve (PCRV) in each of the rear brakes may be subject to malfunction due to corrosion when operated in areas of high road salt use.
1999094
1999-05-19
Lights And Instruments56,107On certain vehicles, the terminals at the headlight switch and wiring harness connector may experience heat damage as a result of overheating.
1998208
1998-10-21
Powertrain19,492On certain vehicles, the floor shift automatic transmission control may be damaged if subjected to certain vehicle interior cleaning products.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
042107
Dec 2004
Power TrainGENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
04217
Nov 2004
Power TrainGENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
041516
Aug 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE(S) P0420 AND/OR P0430. *TT
03203
Oct 2003
Electrical SystemMALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0442, P0455, P0456, P0457 OR P1442 OR A CHECK FUEL CAP LAMP ILLUMINATED WITH DTC P0457 FOR THE EVAPORATIVE EMISSION SYSTEM. *TT
03181
Sep 2003
Electrical SystemREMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT
Show 55 more bulletins
BulletinTypeComponentSummary
03148
Jul 2003
Power TrainNEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT
16880
Jun 2003
Electrical SystemINOPERATIVE SHIFT INTERLOCK SOLENOID OR REPEAT INSTRUMENT INTERFACE MODULE FAILURE. *TT
0398
May 2003
Fuel SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT
02208
Oct 2002
EquipmentCLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
022001
Oct 2002
EquipmentREPLACEMENT SPEAKER INSTALLATION TIPS. *TT
02176
Sep 2002
Exterior LightingLAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ
15894
May 2002
Power TrainSUBJECT REGARDING AUTOMATIC SHIFTER ASSEMBLY OR THE INDICATOR HOUSING REPLACEMENT. *TT
0224
Feb 2002
Power TrainSOME VEHICLES EQUIPPED WITH THE CD4E TRANSAXLE MAY EXHIBIT HARSH AND DELAYED 1-2/2-3 UPSHIFTS AFTER TRANSAXLE OR TURBINE SHAFT SPEED SENSOR REPLACEMENT, POSSIBLE DIAGNOSTIC TROUBLE CODES 628, 642, 645, 646, 647, 648, P0731, P0732, P0734, P0741 AND P01744. *TT
15636
Feb 2002
Exterior LightingCONCERN WITH HEADLAMPS AND/OR INSTRUMENT PANEL LAMPS DIMMING SLIGHTLY AT IDLE. *TT
0214
Jan 2002
Engine And Engine CoolingSOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT
15241
Jan 2002
SuspensionSOME VEHICLES MAY EXHIBIT A NOISE THAT APPEARS TO COME FROM THE FRONT WHEEL BEARINGS. *TT
01246
Dec 2001
Engine And Engine CoolingENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT
15390
Nov 2001
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT A CHECK ENGINE LIGHT AND/OR EGR DIAGNOSTIC TROUBLE CODES 332, P0401, P1407 (LACKOF EGR FLOW). *TT
01205
Oct 2001
Engine And Engine CoolingSOME VEHICLES MAY EXHIBIT VACUUM OR AIR LEAKS IN THE INTAKE MANIFOLD AND / OR ENGINE SYSTEM CAUSING DIAGNOSTIC TROUBLE CODES P0171 AND OR P0174. *TT
01181
Sep 2001
Power TrainBRAKE SHIFT INTERLOCK.*JB
15241
Sep 2001
SuspensionSOME VEHICLES MAY EXHIBIT A NOISE THAT APPEARS TO COME FROM THE FRONT WHEEL BEARINGS. *TT
01156
Aug 2001
VisibilitySOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC
01157
Aug 2001
Unknown Or OtherINFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC
01M07
Aug 2001
VisibilitySOME VEHICLES MAY EXPERIENCE A LOSS OF FUNCTION WITH THE HEATER BLOWER MOTOR SWITCH IN ONE OR MORE SWITCH POSITIONS. *SLC
15065
Jul 2001
VisibilitySOME VEHICLES MAY EXHIBIT A/C DISCHARGE AIR TEMPERATURES DIFFERENCES OF GREATER THAN 10 DEGREES F FROM REGISTERS ON LEFT SIDE OF DASH THAN ON RIGHT. *TT
14877
May 2001
Engine And Engine CoolingSOME VEHICLES MAY ILLUMINATE THE MALFUNCTION INDICATOR LAMP OR RUN ROUGH AFTER THE CATALYST IS REMOVED AND / OR REPLACED. THIS MAY BE DUE TO VACUUM LEAKS AS A RESULT OF TOLERANCE STACKUP WITHIN THE EXHAUST / EGR / INTAKE SYSTEM. *TT
0147
Mar 2001
Engine And Engine CoolingSUBJECT REGARDING ENGINE OIL RECOMMENDATIONS FOR USE IN 2001 VEHICLES - SAE 5W-20 MOTOR OIL. *TT
14775
Mar 2001
Exterior LightingSOME VEHICLES EQUIPPED WITH DAYTIME RUNNING LAMPS (DRL) MAY EXHIBIT THE HIGH BEAM INDICATOR IN THE INSTRUMENT CLUSTER FLASHING WHEN THE DAYTIME RUNNING LAMPS ARE ON. *TT
14490
Nov 2000
Unknown Or OtherSOME VEHICLES EQUIPPED WITH 2.5L DURATEC (24V) ENGINE MAY EXHIBIT DIAGNOSTIC TROUBLE CODE P0420 AND / OR P0430. *TT
00S03
Sep 2000
Service BrakesSAFETY RECALL PERTAINING TO BRAKE PRESSURE CONTROL REDUCING VALVE REPLACEMENT. *JB
00182
Sep 2000
Power TrainSOME VEHICLES MAY EXHIBIT NO FORWARD GEAR RANGES DUE TO THE MISALIGNMENT OF THE FORWARD / COAST CLUTCH CYLINDER SNAP RING WITH RESPECT TO THE LEGS OF THE FORWARD CLUTCH PISTON. *JB
14375
Sep 2000
Engine And Engine CoolingSOME VEHICLES EQUIPPED WITH A 2.5L DURATEC ENGINE MAY EXHIBIT AN ENGINE OVERHEAT CONDITION DUE TO LACK OF CIRCULATION OF COOLANT. *JB
98164
Apr 2000
StructureA TRANSEAL COATING IS ON THE FRONT AND REAR BUMPERS. THIS COATING MUST BE REMOVED BEFORE DELIVERY TO THE CUSTOMER. YD
98166
Apr 2000
Engine And Engine CoolingTHE TEMPERATURE GAUGE READS HIGH IN THE NORMAL RANGE WHEN ENGINE IS AT NORMAL OPERATING TEMPERATURE.
0015
Jan 2000
Power TrainINFORMATION REGARDING THE NEW TRANSMISSION COOLER FLUSHER- SERVICE TIP. *MJS
0019
Jan 2000
Power TrainINFORMATION REGARDING SEVERAL INTERNAL CHANGES THAT HAVE BEEN IMPLEMENTED ON THE MRX-75 TRANSAXLE TO IMPROVE SHIFT EFFORTS. *MJS
7864
Jan 2000
Electrical SystemWORLD WIDE DIAGNOSTICS SERVICE TIP.
7923
Jan 2000
Power TrainCLUTCH WILL NOT ENGAGE AFTER SERVICE.
13761
Jan 2000
Power TrainSOME VEHICLES EQUIPPED WITH 2.0L ENGINES MAY EXHIBIT SYMPTOMS OF CLUTCH SLIPPAGE OR NO CLUTCH ENGAGEMENT AFTER PERFORMINB REPAIRS TO THE CLUTCH SYSTEM. *MJS
99249
Nov 1999
Power TrainTHIS BULLETIN ADDRESSES AN ISSUE WITH THE AUTOMATIC TRANSMISSION FLUID SEEPING FROM THE VENT, RESULTING IN FLUID COLLECTING ON THE MAIN CONTROL ASSEMBLY. *TT
7344
Nov 1999
SuspensionSOME VEHICLES MAY EXHIBIT A VIBRATION AT 60-70 MPH. *TT
7349
Nov 1999
Power TrainSOME VEHICLES EQUIPPED WITH 2.5L ENGINE AND CD4E TRANSMISSION MAY EXHIBIT A DRIVELINE RATTLE OR CLUNKING TYPE NOISE DURING TIP-IN OR TRANSMISSION GEAR ENGAGEMENT. *TT
7430
Nov 1999
Vehicle Speed ControlINFORMATION REGARDING SPEED CONTROL SWITCH VOLTAGE READINGS - SERVICE TIP. *TT
13454
Nov 1999
Vehicle Speed ControlSUBJECT REGARDING THE SPEED CONTROL SWITCH VOLTAGE READINGS - SERVICE TIP. *TT
99M01
Nov 1999
VisibilityOWNER NOTIFICATION PROGRAM PROVIDING ADDITIONAL COVERAGE FOR REPLACEMENT OF THE BLOWER SWITCH, RESISTOR AND ATTACHED WIRE CONNECTORS. THIS ADDITIONAL COVERAGE IS PROVIDED IN CASE THE VEHICLE OWNER EXPERIENCES DURABILITY CONCERNS WITH THESE COMPONENTS. *TT
99222
Oct 1999
Electrical SystemSUBJECT ON A WIRE HARNESS TERMINAL REPAIR KIT AVAILABLE FOR REPAIRING ELECTRICAL WIRING HARNESSES. *TT
99201
Oct 1999
Power TrainCONCERNS WITH A HARSH SHIFT FELT AT LARGE THROTTLE OPENINGS (OR AT HEAVY ACCELERATION RATE) ON SOME VEHICLES. *TT
13316
Oct 1999
Power TrainEXHIBITING A DRIVELINE RATTLE OR CLUNKING TYPE NOISE DURING TIP-IN OR TRANSMISSION GEAR ENGAGEMENT. *TT
13364
Oct 1999
SuspensionCUSTOMER MAY COMMENT ON VIBRATION AT 60 - 70 MPH AT CRUISE. *TT
13379
Oct 1999
Power TrainSOME VEHICLES EQUIPPED WITH 2.5L ENGINE AND CD4E TRANSMISSION MAY EXHIBIT A DRIVELINE RATTLE OR CLUNKING TYPE NOISE DURING TIP-IN OR TRANSMISSION GEAR ENGAGEMENT. *TT
9903
Oct 1999
Electrical SystemUNDER HOOD WIRE HARNESS. ADDITIONAL 10 YEARS OR 100,000 MILES. FORD. *KB
99194
Sep 1999
Service BrakesINFORMATION FOR SERVICING AND DIAGNOSING BRAKE VIBRATION, BRAKE INSPECTION, AND BRAKE FRICTION MATERIAL REPLACEMENT. *TT
99195
Sep 1999
EquipmentSERVICE INFORMATION FOR MUSTY AND MILDEW TYPE ODORS COMING FROM THE AIR CONDITIONING / HEATING SYSTEM. *TT
99196
Sep 1999
EquipmentINFORMATION ON IDENTIFYING NON-APPROVED / ALTERNATE REFRIGERANTS WHICH COULD CAUSE SAFETY, AND PERFORMANCE CONCERNS IF INSTALLED IN FORD A/C SYSTEMS. *TT
99M07
Sep 1999
VisibilityOWNER NOTIFICATION PROGRAM FOR ADDITONAL COVERAGE ON HEATER BLOWER SWITCH, RESISTOR AND ATTACHED WIRE CONNECTORS REPLACEMENT. THIS ADDITIONAL COVERAGE IS PROVIDED IN CASE THE VEHICLE OWNER EXPERIENCES DURABILITY CONCERNS WITH THESE COMPONENTS. *TT
6906
Sep 1999
Electrical SystemEXHIBITING A STARTER GRINDING NOISE AND / OR LACK OF STARTER DRIVE ENGAGEMENT. *TT
6994
Sep 1999
Power TrainCONCERNS WITH VEHICLES EXHIBITING A DRIVELINE RATTLE OR CLUNKING TYPE NOISE DURING TIP-IN OR TRANSMISSION GEAR ENGAGEMENT. *TT
13178
Sep 1999
Power TrainINFORMATION REGARDING CLUNK/RATTLE ON TIP-IN OR TRANSMISSION GEAR ENGAGEMENT. *MJS
9913137
Aug 1999
Electrical SystemCONCERNS WITH 2.5L ENGINE EQUIPPED VEHICLES AND CD4E TRANSAXLE EXHIBITING A STARTER GRINDING NOISE AND / OR LACK OF STARTER DRIVE ENGAGEMENT. *TT
99152
Jul 1999
Power TrainINFORMATION ON THE NEW FLUSH AND FILL TOOL AVAILABLE THROUGH ROTUNDA. *TT

Showing 60 of 188 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Do a full walk-around with every light on.Condensation inside a lens, a dim side, or a flickering tail light match this vehicle's lighting cluster.
  3. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 4 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Mercury Mystique →