Complaints by model year
Distinct federal complaints filed against each model year of the Smart Fortwo, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
2005
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 2008 Smart Fortwo - 76 complaints in its first 8 years (140 to date)
- 2009 Smart Fortwo - 59 complaints in its first 8 years (100 to date)
- 2013 Smart Fortwo - 23 complaints in its first 8 years (25 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2009 Smart Fortwo - 59 complaints in its first 8 years (100 to date)
- 2008 Smart Fortwo - 76 complaints in its first 8 years (140 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2019 Smart Fortwo | 1 | 1 | 1 |
| 2018 Smart Fortwo | 1 | 1 | 0 |
| 2017 Smart Fortwo | 7 | 6 | 1 |
| 2016 Smart Fortwo | 21 | 20 | 1 |
| 2015 Smart Fortwo | 6 | 5 | 0 |
| 2014 Smart Fortwo | 13 | 11 | 0 |
| 2013 Smart Fortwo | 25 | 23 | 0 |
| 2012 Smart Fortwo | 8 | 7 | 0 |
| 2011 Smart Fortwo | 16 | 15 | 0 |
| 2010 Smart Fortwo | 6 | 5 | 0 |
| 2009 Smart Fortwo | 100 | 59 | 1 |
| 2008 Smart Fortwo | 140 | 76 | 2 |
| 2005 Smart Fortwo | 2 | 0 | 0 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 20V107000 | 2019 | Electrical System | Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. |
| 18V273000 | 2008-2009 | Engine And Engine Cooling | Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. |
| 17V448000 | 2016 | Parking Brake | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 smart fortwo vehicles. In these vehicles, the lock nut that secures the parking brake cable to the parking brake lever may... |
| 17V447000 | 2017 | Steering | Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. |
| 08V390000 | 2008 | Structure | SMART USA IS RECALLING 43 MY 2008 FORTWO 451 VEHICLES. A SINGLE BATCH OF PAINT SENT TO THE COMPANY DID NOT MEET SPECIFICATIONS. |