Vehicles / Smart / Fortwo / 2009

2009 Smart Fortwo

100 federal complaints (139 component records) · 1 recall campaigns on file · 2 federal investigations · 48 service bulletins · 1 Canadian recall
See all 13 model years of the Smart Fortwo →
Engine
1.0L 3-cyl
Fuel
Premium
Drive
RWD
EPA economy
33 city / 41 hwy
Federal complaints
100
Recall campaigns
1
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
28
Power train
27
Other
19
Electrical system
14
Body & structure
11
Fuel system
8
Wheels
5
Tires
5
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 2 complaints01 years old: 2 complaints2 years old: 6 complaints3 years old: 8 complaints4 years old: 9 complaints5 years old: 4 complaints56 years old: 11 complaints7 years old: 11 complaints8 years old: 10 complaints9 years old: 16 complaints10 years old: 7 complaints1011 years old: 4 complaints12 years old: 4 complaints13 years old: 1 complaints14 years old: 1 complaints15 years old: 3 complaints1516 years old: 1 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 100 of 100 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 20 complaints020,000 - 40,000 miles: 15 complaints40,000 - 60,000 miles: 15 complaints40k60,000 - 80,000 miles: 11 complaints80,000 - 100,000 miles: 3 complaints80k100,000 - 120,000 miles: 3 complaints120,000 - 140,000 miles: 3 complaints120k140,000 - 160,000 miles: 0 complaints160,000 - 180,000 miles: 0 complaints160k180,000 - 200,000 miles: 0 complaints200,000+ miles: 0 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 70 of 100 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

28 complaint records7 fire reports
"CAR CONTINUE TO THROW OUT P0302 CODE. THIS IS A KNOWN ISSUE BY MANUFACTURER AVOUT VALVE NOT SEATING PROPERLY BUT HAVE NOT ANYTHING ABOUT THIS PROBLEM...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Power train

27 complaint records
"DRIVERS SEATBELT BUCKLE DOES NOT LATCH AT ALL. MERCEDES WILL NOT PAY FOR IT OR FIX IT AND WANT US TO PAY OUT OF POCKET . *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Electrical system

14 complaint records5 fire reports

Owners filed 14 complaint records naming this system.

Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA17003
opened Sep 2017
closed Aug 2018EngineEngine Compartment Fire - led to recall 18V273000
On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo...
PE16016
opened Dec 2016
closed Nov 2017EngineEngine Compartment Fire - led to recall 18V273000
On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
18V273000Engine And Engine CoolingMercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2018215
2018-04-27
Engine7,028On certain vehicles, the rear insulation mat within the engine compartment might deform, deteriorate and loosen, allowing it to contact hot exhaust system components.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
LI42.10-P-078779
Sep 2026
Service BrakesComplaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking.
LI82.62-P-078631
Sep 2026
StructureComplaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim.
LI82.62-P-078631
Aug 2026
StructureComplaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim.
LI35.30-P-058566
Jul 2026
Power TrainSingle throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel.
LI82.30-P-059239
May 2026
Visibility/WiperComplaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled back onto the...
Show 43 more bulletins
BulletinTypeComponentSummary
LI82.10-P-078301
Apr 2026
Exterior LightingComplaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp.
LI33.30-P-056665
May 2025
Power TrainComplaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa).
LI82.10-P-078301
Apr 2025
Exterior LightingComplaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp.
LI82.10-P-078896
Apr 2025
Exterior LightingComplaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp.
LI82.70-P-077433
Mar 2025
Electrical SystemComplaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A.
LI82.35-P-078467
Oct 2024
Visibility/WiperComplaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3.
LI82.70-P-077433
Sep 2024
Electrical SystemComplaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A.
LI82.10-P-078307
Sep 2024
Exterior LightingComplaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp.
LI82.10-P-078301
Sep 2024
Exterior LightingComplaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards.
LI82.10-P-078069
Jul 2024
Exterior LightingComplaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps.
LI8260P063836
Jan 2019
EquipmentSmart audio system - Radio inoperative - New software available
LI8260P069270
Jan 2019
EquipmentMedia system, poor sound quality via AUX IN
LI5410P069138
Dec 2018
Electrical SystemVehicle Range ? Voltage difference of cells too great
LI54 10-P-068383
Aug 2018
Electrical SystemVehicle does not start
LI54 00-P-067822
Aug 2018
Electrical SystemVehicle does not start
LI54 10-P-068625
Aug 2018
Electrical SystemVehicle does not start
LI82 70-P-067315
Jul 2018
Equipmentsmart media system: Telephone connection is made, communication is not possible
LI80 50-P-061700
Jul 2018
Electrical SystemATA operates without obvious cause
LI54.25-P-068219
Jun 2018
Electrical SystemLight switch/combination switch, fault code stored
LI83.30-P-068109
May 2018
EquipmentCondenser leaking
LI80.50-P-068067
May 2018
EquipmentATA triggers without obvious cause
LI54 10-P-067823
Mar 2018
EngineVehicle cannot be started (FC: P0A0A00, P0A0E00, P0D9F00, P1D0BFD, C11C187, P0D5800, P0D5900, P0D9900, P0D9A97)
LI54 10-P-067824
Mar 2018
EquipmentCharging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
LI46.35-P-064622
Dec 2017
SteeringNoise from area of electric steering
LI83 30-P-066810
Aug 2017
EquipmentSwitching noise from climate relay
LI07.04-P-059726
Jul 2016
EngineEngine diagnosis warning lamp (CEL) is active due to fault codes - P2237 & P2626.
LI07.61-P-063263
May 2016
EngineSmart 453 Engine diagnosis warning lamp activated - Fault code P261000
LI80.20-P-064069
May 2016
StructureOutside door handle does not return to end position
LI80.50-P-061700
Jun 2015
Electrical SystemATA goes off
LI54.30-P-061127
Apr 2015
Fuel SystemInstrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-061173
Apr 2015
Equipmentsmart media system cannot be operated, touchscreen does not react, interference noise during voice control
LI54.30-P-061127
Mar 2015
Fuel SystemInstrument cluster - Fuel gauge does not indicate "Full"
LI82.85-P-053710
Oct 2014
EquipmentFault profiles and measures for Highline radio, SA code 527
LI29.10-P-051288
Jun 2014
Equipment Adaptive/MobilityBrake pedal/carpet seal does not fit properly
SM-B-54.10-09
May 2014
Electrical SystemPreparation for Performing Maintenance Service or Status Check of High-Voltage Battery
LI82.85-P-058785
Mar 2014
Electrical SystemHighline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
LI54.21-P-058620
Mar 2014
Electrical SystemPreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
LI00.10-P-056437
Mar 2014
Electrical SystemRange does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
LI46.40-P-055798
Feb 2014
SteeringCreaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
LI82.60-P-046127
Jan 2014
EquipmentIf the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
LI54.10-P-055824
Mar 2013
Electrical SystemCharging complaints - Initial analysis
SM-B-54
Apr 2012
Electrical SystemSMART: HIGH-VOLTAGE BATTERY SOFTWARE UPDATE. *JS
SC-2009020012
Aug 2011
EquipmentSMART: THE VECI (VEHICLE EMISSIONS CONTROL INFORMATION) LABEL HAS BE REPLACED ON 2008-2009. *PE

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Smart Fortwo →