Complaints by model year
Distinct federal complaints filed against each model year of the Volkswagen Routan, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
2008
2009
2010
2011
2012
2013
2014
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 2009 Volkswagen Routan - 246 complaints in its first 8 years (294 to date)
- 2010 Volkswagen Routan - 179 complaints in its first 8 years (240 to date)
- 2011 Volkswagen Routan - 148 complaints in its first 8 years (175 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2012 Volkswagen Routan - 51 complaints in its first 8 years (63 to date)
- 2011 Volkswagen Routan - 148 complaints in its first 8 years (175 to date)
- 2010 Volkswagen Routan - 179 complaints in its first 8 years (240 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2014 Volkswagen Routan | 2 | 2 | 0 |
| 2013 Volkswagen Routan | 7 | 5 | 0 |
| 2012 Volkswagen Routan | 63 | 51 | 1 |
| 2011 Volkswagen Routan | 175 | 148 | 0 |
| 2010 Volkswagen Routan | 240 | 179 | 2 |
| 2009 Volkswagen Routan | 294 | 246 | 6 |
| 2008 Volkswagen Routan | 3 | 3 | 0 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 16V083000 | 2009 | Air Bags | Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. |
| 15V194000 | 2009-2010 | Electrical System | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles... |
| 14V396000 | 2009 | Electrical System | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition... |
| 14V055000 | 2009 | Suspension | Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year... |
| 12V147000 | 2012 | Suspension | VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. |
| 11V151000 | 2010 | Electrical System | VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2010 ROUTAN VEHICLES MANUFACTURED FROM OCTOBER 2009 THROUGH JUNE 2010. |
| 10V252000 | 2009 | Electrical System | VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 ROUTAN VEHICLES MANUFACTURED FROM JUNE 2008 THROUGH JULY 2009. |
| 09V244000 | 2009 | Equipment | VOLKSWAGEN IS RECALLING 18,500 MY 2009 ROUTAN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. |