Engine
3.6L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 174 of 175 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 143 of 175 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Electrical system
111 complaint records1 fire report2 crash reports
"Car has issues starting as if fuel pump isnt coming on... also vehicle shut down in middle of driving down highway would not restart..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Engine & cooling
50 complaint records1 fire report1 crash report
"CAR WON'T START. LOW CHARGE, LIGHTS NOT WORKING, HORN NOT WORKING, OVER HEATING. FIRST IT HAPPANED WHILE PARKED AND THEN WHILE DRIVING...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Fuel system
41 complaint records1 crash report
"TIPM WAS RECALLED FOR CHRYSLER/DODGE AND SHOULD BE FOR VW ROUTAN. FROM WHAT I'VE READ THE CAR CAN STALL IF THIS PART IS BAD..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| DC_VW_CF_Airbag Mar 2026 | Air Bags | The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles. | |
| V1917012022548_14 Feb 2025 | Engine | Identifying and Mixing Engine Coolant | |
| MULT action closures VW Dec 2024 | Unknown Or Other | Multiple Emissions service action closures | |
| CampTip_RNA_VW Oct 2024 | Unknown Or Other | Vehicle Concerns Before Recall Repair Available | |
| V3718022033975_13 Sep 2024 | Power Train | Fluid requirements |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| TT 00-24-01 Sep 2024 | Structure | Wind & Water Leak Checking | |
| V691901201047916 Jan 2024 | Unknown Or Other | Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement. | |
| V871810204370421 Nov 2023 | Visibility | Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number | |
| TT 001601_6 Aug 2023 | Equipment | Helpline & Parts Dept. contact information. | |
| V371802203397511 Jun 2023 | Power Train | Automatic Transmission Fluid Requirements | |
| V171901201285560 Apr 2023 | Engine And Engine Cooling | Engine oil quality standards, update to attachments. | |
| V4016012043146_2 Feb 2023 | Structure | Strut or Shock leak assessment. | |
| VWP-23-01 Feb 2023 | Equipment | This Document informs dealers on VWP-23-01 | |
| V691901201047915 Feb 2023 | Seat Belts | VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability. | |
| TT 91 23 01 Jan 2023 | Equipment | Radio knob replacement instead of radio replacement w/ knob part number. | |
| WLA-22-15 Nov 2022 | Forward Collision Avoidance | ACC Calibration Process | |
| V871810204370417 Nov 2022 | Equipment | A/C requirements, update to model year applicability. | |
| V0017062033708_8 Sep 2022 | Structure | update to required vehicle wash shampoo. | |
| CT_batt_charger Aug 2022 | Electrical System | Minimum battery charger requirements during software updates | |
| V3718022033975_8 Jun 2022 | Power Train | Auto Trans fluid requirements. | |
| V8720022061094_7 Jun 2022 | Engine And Engine Cooling | Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4 | |
| V8720022061094_5 Jun 2022 | Engine And Engine Cooling | Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability. | |
| TT 13 20 01_2 May 2022 | Engine | Engine oil pressure priming. | |
| TT 27-10-02_4 May 2022 | Electrical System | Battery Tester VAS 6161 introduction. | |
| A002155201173212 Dec 2021 | Electrical System | This bulletin contains general instructions for software updates. | |
| TT 01 21 03 Dec 2021 | Equipment | Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair. | |
| V691901201047914 Nov 2021 | Electrical System | Update to model year applicability. | |
| TT 61 21 01 Sep 2021 | Engine And Engine Cooling | Republication of archived technical tip for water leak testing fixture. | |
| V871810204370416 Aug 2021 | Equipment | A/C Compressor replacement requirements, updated to include additional model year applicability. | |
| TT 00 16 01_5 Jun 2021 | Equipment | Navigation for addressing incorrect Part direction. | |
| 9004330 Jun 2021 | Power Train | PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED &... | |
| ELSAallignVW Apr 2021 | Equipment | Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time without any discrepancy. | |
| CustomerLetter Apr 2021 | Fuel System | 2009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota | |
| CustomerLetterA Apr 2021 | Unknown Or Other | Warranty Extension for Fuel Injectors Certain 2011 Model Year Volkswagen | |
| CustomerLetterB Apr 2021 | Fuel System | Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011 | |
| TT 00 13 04_6 Apr 2021 | Equipment | Parts ordering information | |
| V3718022033975_7 Mar 2021 | Power Train | Transmission Fluid requirements updated to include additional model year applicability. | |
| TT 97 14 02 Jan 2021 | Back Over Prevention | Data link diagnostics and tips | |
| V871810204370415 Jan 2021 | Service Brakes | A/C requirements, update to title. | |
| SM C-2020 Dec 2020 | Equipment | This special notice is to inform dealers to return the part numbers listed (State of California only). | |
| V8720022061094_2 Nov 2020 | Engine And Engine Cooling | Using Nitrogen to assist in finding A/C refrigerant leaks. | |
| V8720022061094-1 Oct 2020 | Equipment | Using Nitrogen to assist in finding A/C refrigerant leaks. | |
| TT 00 16 02-4 Oct 2020 | Service Brakes | Mandatory fastener. | |
| TT 45 09 05-6 Sep 2020 | Equipment | Antilock brake function test direction. | |
| V0017062033708-5 Sep 2020 | Structure | Updated to include additional models and model year applicability. | |
| TT 45 09 05 Sep 2020 | Service Brakes | Antilock brake function test direction. | |
| V871810204370412 Aug 2020 | Equipment | Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement | |
| VW Part Labels Aug 2020 | Equipment | Recall Reminder Part Labels | |
| TT 13 20 01 Aug 2020 | Engine And Engine Cooling | Oil pressure priming after engine replacement or internal repair. | |
| TT 45 09 05ss2 Jul 2020 | Electronic Stability Control (Esc) | Electronic Stabilization Program (ESP) function test may not end on its own causing DTC. | |
| DOR-M3J3F-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. | |
| DOR-M9J4S-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. | |
| V0018052010380_8 Jun 2020 | Equipment Adaptive/Mobility | Update to include 2020-2021 model and model year applicability. | |
| V871811204389310 May 2020 | Equipment | New machine version added to table. | |
| TT 97 20 01 SS1 Apr 2020 | Electrical System | Voltage Drop Testing. Updated for picture clarity. | |
| TT 97 20 01 Apr 2020 | Equipment | Voltage Drop Testing. | |
| VWALLMDLTRECHNS Apr 2020 | Equipment | Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers. | |
| TT 20 09 01 Mar 2020 | Fuel System | Update to existing tip for fuel quality checking. | |
| Dealercomm200310 Mar 2020 | Equipment | Volkswagen After Sales Weekly Communication - March 10, 2020 | |
| V011812_2014603 Dec 2019 | Equipment | Update model applicability to MY 2020. |
Showing 60 of 393 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Volkswagen Routan →