1996 Chevrolet Impala

88 federal complaints (120 component records) · 0 recall campaigns on file · 2 federal investigations · 22 service bulletins · 1 Canadian recall
See all 33 model years of the Chevrolet Impala →
Engine
4.3L 8-cyl
Fuel
Regular
Drive
RWD
EPA economy
16 city / 24 hwy
Federal complaints
88
Recall campaigns
0
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Steering
16
Glass & wipers
14
Power train
14
Fuel system
12
Electrical system
11
Engine & cooling
10
Suspension
9
Tires
8
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 11 complaints01 years old: 8 complaints2 years old: 3 complaints3 years old: 16 complaints4 years old: 9 complaints5 years old: 2 complaints56 years old: 5 complaints7 years old: 5 complaints8 years old: 4 complaints9 years old: 1 complaints10 years old: 1 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 1 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 66 of 88 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Steering

16 complaint records
"INABILITY TO CONTROL THE STEERING ON ROUGH ROADS. STEERING IS VERY LOOSE WHILE DRIVING AT ALL SPEEDS. ALSO, VEHICLE DARTS IN BOTH DIRECTIONS WHILE BRAKING. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Glass & wipers

14 complaint records
"HEATER CORE CLOGS UP FROM (DEX-COOL) ANTIFREEZE, RESULTING IN NO HEAT FOR DEFROSTERS CAUSING FOGGING OF THE WINDOWS, UNABLE TO RECTIFY. *MJS..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse glass & wipers parts in the directory →

Power train

14 complaint records
"ODOMETER INSTRUMENT CLUSTER RESISTERS OPERATE AT SUCH HIGH TEMPERTURES BECAUSE OF A LACK OF VENTILATION THAT THE SOLDER JOINTS MELT CAUSING THE ODOMETER TO FAIL .I FEEL IF THESE RESISTERS COULD FALL OUT INTO THE INSTRUMENT CLUSTER IT COULD CAUSE AN ELECTRICIAL FIRE....."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA99003
opened Jan 1999
closed Aug 2000VisibilityCOOLANT FIRES
There is no summary currently available
PE96001
opened Jan 1996
closed May 1996SuspensionREAR WHEEL SEPARATION - led to recall 96V245000
INFORMATION OBTAINED FROM GM INDICATES THAT FURTHER INVESTIGATION TO DETERMINE THE CAUSE OF WHEEL SEPARATIONS IS WARRANTED.IN GM'S RESPONSE DATED APRIL 26, 1996, GM STATED THAT:GM HAS NOT IDENTIFIED ANY DEFECT IN THE MANUFACTURE OF THE SUBJECT VEHICLES WHIH...

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
1996025
1996-02-12
Suspension1,942NOTE: INCLUDES CAPRICE POLICE SEDANS, TAXI CABS AND SPECIAL SERVICE WAGONS; FLEETWOOD HEARSE AND LIMOUSINE. THE LOWER CONTROL ARM BALL JOINT ATTACHMENT MAY BE LOOSE.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
17-NA-073
Feb 2023
EquipmentThis warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIP4723F
Jan 2022
Service BrakesThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving...
PIP4723D
Jan 2020
Electrical SystemThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving...
PIC4696E
Nov 2019
EquipmentThis Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code.
17NA073
Sep 2019
EquipmentThis warranty administration bulletin provides information regarding the field action courtesy transportation policy.
Show 17 more bulletins
BulletinTypeComponentSummary
PIC4696D
Sep 2019
EquipmentThis Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code.
17NA073
Feb 2019
EquipmentThis warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIC4696C
May 2018
EquipmentThis Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code.
PIP4723C
Sep 2017
Electrical SystemThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving...
17-NA-073
Mar 2017
EquipmentThis warranty administration bulletin provides policy information with the field action courtesy transportation policy.
PIP4723B
Feb 2017
Electrical SystemThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving...
PIC4696B
Dec 2015
EquipmentThis Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code.
PIC4696A
Oct 2015
EquipmentThis Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code.
130089009
Sep 2013
Engine And Engine CoolingExpanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
020730024A
Aug 2005
Power TrainDIAGNOSIS OF CRACKED OR BROKEN TRANSMISSION CASE. *TT 2006 AND PRIOR CARS AND LIGHT DUTY TRUCKS. *TT
010602003
May 2001
Engine And Engine CoolingSOME CUSTOMERS MAY COMMENT THAT THE HEATER IS INOPERATIVE, BLOWS COLD AIR, THE ENGINE MAY EXHIBIT AN OVERHEAT CONDITION OR THE COOLANT RESERVOIR HAS RUST IN IT. *TT
00096
Jan 2001
Engine And Engine CoolingVEHICLES MAY EXPERIENCE EXHAUST GAS RECIRCULATION VALVE FAILURES. *JB
9709016114B
Sep 1997
Engine And Engine CoolingEXPERIENCING ENGINE NOISE. *YC
776513
Apr 1997
Engine And Engine CoolingWATER IN AIR PUMP AND/OR DTC P0410, P0412, P1415, P1416, P0100, P0101, P0102 AND DTC 48 (INSTALL AIR PUMP SERVICE KIT). *TW
676114A
Mar 1997
Engine And Engine CoolingENGINE NOISE (INSTALL VALVE STEM OIL SEAL). *TW
3060
Power TrainTHE ENGINE DOES NOT STALL WHEN PERFORMING A P1870 DIAGNOSTIC TEST WITH THE TECH 2 SCAN TOOL OR WHEN COMMANDING THE TORQUE CONVERTER CLUTCH ENABLE SOLENOID ON APPLICATIONS THAT DO NOT HAVE THE P1870 DIAGNOSTIC TEST LISTED. 4L60E OR 4L65E TRANSMISSIONS. *TT
4615
Service BrakesABS PUMP RUNNING WHEN NOT NEEDED. *NJ

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  2. Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chevrolet Impala →