Complaints by model year
Distinct federal complaints filed against each model year of the Chevrolet Impala, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
1985
1995
2000
2005
2010
2015
2020
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 2004 Chevrolet Impala - 738 complaints in its first 8 years (1,073 to date)
- 2008 Chevrolet Impala - 694 complaints in its first 8 years (810 to date)
- 2009 Chevrolet Impala - 672 complaints in its first 8 years (824 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 1995 Chevrolet Impala - 42 complaints in its first 8 years (44 to date)
- 2018 Chevrolet Impala - 59 complaints in its first 8 years (59 to date)
- 1996 Chevrolet Impala - 84 complaints in its first 8 years (88 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2020 Chevrolet Impala | 15 | 15 | 0 |
| 2019 Chevrolet Impala | 28 | 28 | 1 |
| 2018 Chevrolet Impala | 59 | 59 | 1 |
| 2017 Chevrolet Impala | 116 | 112 | 0 |
| 2016 Chevrolet Impala | 111 | 107 | 0 |
| 2015 Chevrolet Impala | 300 | 272 | 3 |
| 2014 Chevrolet Impala | 636 | 561 | 12 |
| 2013 Chevrolet Impala | 272 | 259 | 1 |
| 2012 Chevrolet Impala | 258 | 233 | 3 |
| 2011 Chevrolet Impala | 505 | 459 | 2 |
| 2010 Chevrolet Impala | 442 | 372 | 4 |
| 2009 Chevrolet Impala | 824 | 672 | 5 |
| 2008 Chevrolet Impala | 810 | 694 | 2 |
| 2007 Chevrolet Impala | 627 | 517 | 2 |
| 2006 Chevrolet Impala | 524 | 391 | 1 |
| 2005 Chevrolet Impala | 609 | 409 | 1 |
| 2004 Chevrolet Impala | 1,073 | 738 | 4 |
| 2003 Chevrolet Impala | 695 | 375 | 5 |
| 2002 Chevrolet Impala | 795 | 517 | 4 |
| 2001 Chevrolet Impala | 742 | 453 | 7 |
| 2000 Chevrolet Impala | 818 | 558 | 7 |
| 1999 Chevrolet Impala | 4 | 2 | 0 |
| 1998 Chevrolet Impala | 2 | 1 | 0 |
| 1997 Chevrolet Impala | 1 | 0 | 0 |
| 1996 Chevrolet Impala | 88 | 84 | 0 |
| 1995 Chevrolet Impala | 44 | 42 | 0 |
| 1994 Chevrolet Impala | 15 | 12 | 0 |
| 1993 Chevrolet Impala | 2 | 0 | 0 |
| 1987 Chevrolet Impala | 1 | 0 | 0 |
| 1985 Chevrolet Impala | 1 | 0 | 0 |
| 1983 Chevrolet Impala | 3 | 0 | 1 |
| 1982 Chevrolet Impala | 2 | 0 | 2 |
| 1981 Chevrolet Impala | 2 | 0 | 2 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 18V576000 | 2018-2019 | Service Brakes, Hydraulic | General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles,... |
| 16V507000 | 2009-2010 | Electrical System | General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. |
| 15V701000 | 2000-2004 | Engine And Engine Cooling | General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet... |
| 15V465000 | 2014-2015 | Air Bags | General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated... |
| 15V202000 | 2014 | Parking Brake | General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. |
| 15V201000 | 2004 | Engine And Engine Cooling | General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003,... |
| 15V085000 | 2014 | Parking Brake | General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. |
| 14V614000 | 2014 | Electrical System | General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave,... |
| 14V541000 | 2014-2015 | Parking Brake | General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles... |
| 14V518000 | 2014 | Air Bags | General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles... |
| 14V489000 | 2014-2015 | Structure | General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. |
| 14V450000 | 2014 | Steering | General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. |
| 14V400000 | 2000-2005 | Electrical System | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition... |
| 14V409000 | 2014 | Steering | General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. |
| 14V355000 | 2006-2014 | Electrical System | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition... |
| 14V092000 | 2014 | Power Train | General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles... |
| 13V220000 | 2014 | Exterior Lighting | General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. |
| 12V377000 | 2008-2012 | Suspension | General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. |
| 11V398000 | 2012 | Steering | GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. |
| 10V480000 | 2009-2010 | Seat Belts | GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. |
| 09V116000 | 2000-2003 | Engine And Engine Cooling | GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND... |
| 08V517000 | 2009 | Air Bags | GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A... |
| 06V419000 | 2007 | Fuel System, Gasoline | ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK. |
| 04V287000 | 2004 | Service Brakes, Hydraulic | CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. |
| 04V090000 | 2000 | Fuel System, Gasoline | ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. |
| 03V051000 | 2003 | Air Bags | ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. |
| 02V222000 | 2002-2003 | Air Bags | CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT. |
| 01V136000 | 2000-2001 | Fuel System, Gasoline | VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A 3.4L ENGINE AND NON-ANTILOCK BRAKING SYSTEM (ABS). THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. |
| 00V371000 | 2000-2001 | Air Bags | VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES EXHIBIT A CONDITION IN WHICH THE DRIVER SIDE IMPACT AIR BAG INFLATOR SEPARATES FROM THE AIR BAG MODULE DURING... |
| 00V244000 | 2001 | Air Bags | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSING AND DIAGNOSTIC MODULES (SDM) COULD EXPERIENCE A MEMORY ERROR RESULTING IN THE AIR BAGS NOT DEPLOYING IN A CRASH... |