Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Odometer when the failure occurred
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
Electrical system
Power train
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE09025 opened May 2009 | closed Oct 2009 | Steering | POWER STEERING FLUID LEAKS - FIRES GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 14V355000 | Electrical System | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
| 2014246 2014-06-23 | Electrical | 186,013 | On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the vehicle goes off-road or is subjected to some other jarring event. |
| 2006138 2006-06-15 | Seats And Restraints | 191 | On certain vehicles, the weld that attaches the passenger seat adjuster to the left floor mounting bracket may be mislocated and not meet strength specification. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIP5601C Jul 2025 | Unknown Or Other | This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. | |
| PIT5074R May 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. | |
| PIP5358D Feb 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. | |
| PIT5074Q Dec 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. | |
| PIP4723J Oct 2024 | Electrical System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| PIT5099H Sep 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. | |
| 02-00-89-002X Sep 2024 | Unknown Or Other | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). | |
| PIT3271P Sep 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. | |
| General Communication Aug 2024 | SERVICE CAMPAIGN | Electrical System | Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). |
| 01-06-01-011P Aug 2024 | Engine | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. | |
| 24-NA-141 Jul 2024 | Power Train | GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. | |
| 16-NA-383 Jun 2024 | Engine | This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. | |
| 18-NA-099 Jun 2024 | Unknown Or Other | This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. | |
| 24-NA-098 Jun 2024 | Electrical System | This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. | |
| 08-07-30-035H May 2024 | Power Train | This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid. | |
| 09-00-89-008G May 2024 | Unknown Or Other | This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. | |
| 06-00-89-029V May 2024 | Seats | This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability. | |
| 13-08-116-001J Apr 2024 | Electrical System | The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. | |
| 00-03-10-006P Apr 2024 | Wheels | This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV). | |
| 10-08-45-001H Mar 2024 | Electrical System | This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish. | |
| 16-NA-383 Mar 2024 | Engine And Engine Cooling | This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. | |
| 07-00-89-037S Mar 2024 | Equipment | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. | |
| 22-NA-074 Feb 2024 | Engine And Engine Cooling | This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. | |
| 16-NA-338 Feb 2024 | Power Train | This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper... | |
| 18-NA-099 Jan 2024 | Equipment | This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. | |
| 02-08-42-001J Jan 2024 | Exterior Lighting | This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage. | |
| PI1394B Jan 2024 | Engine And Engine Cooling | This PI bulletin advises the technician on the proper way to install the pistons in an engine. | |
| PIP5601B Jan 2024 | Equipment | This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. | |
| PI0592I Jan 2024 | Electrical System | This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). | |
| PIT5074P Dec 2023 | Equipment | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. | |
| 23-NA-219 Dec 2023 | Equipment | This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. | |
| 03-00-91-001I Nov 2023 | Steering | This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. | |
| 01-06-01-011O Oct 2023 | Engine And Engine Cooling | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. | |
| 17-NA-170 Oct 2023 | Wheels | This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. | |
| 02-00-89-002W Sep 2023 | Equipment | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). | |
| 10-00-89-006J Sep 2023 | Equipment | This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only). | |
| PIT5099G Sep 2023 | Visibility | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. | |
| 07-08-49-020R Sep 2023 | Electrical System | This informational bulletin provides information for the IPC odometer programming method quick reference guide. | |
| 23-NA-153 Sep 2023 | Power Train | The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. | |
| 18-NA-073 Aug 2023 | Engine And Engine Cooling | This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. | |
| PIP5628G Aug 2023 | Engine | This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D | |
| PIP5358C Jul 2023 | Equipment | This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. | |
| 01-06-01-011N Jun 2023 | Engine And Engine Cooling | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. | |
| 13-08-116-001I Jun 2023 | Electrical System | The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. | |
| 02-00-89-002V Jun 2023 | Equipment | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). | |
| 12-03-10-001E May 2023 | Wheels | This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). | |
| 17-NA-170 Apr 2023 | Wheels | This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. | |
| 19-NA-219 Apr 2023 | Engine And Engine Cooling | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. | |
| PIP5628F Apr 2023 | Engine And Engine Cooling | This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D | |
| 12-03-10-001D Apr 2023 | Wheels | This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). | |
| 08-07-30-035G Apr 2023 | Power Train | This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid. | |
| 19-NA-219 Mar 2023 | Engine And Engine Cooling | This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue. | |
| 22-NA-009 Mar 2023 | Engine And Engine Cooling | This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters. | |
| 17-NA-073 Feb 2023 | Equipment | This warranty administration bulletin provides information regarding the field action courtesy transportation policy. | |
| 01-08-42-001O Feb 2023 | Exterior Lighting | This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. | |
| PIP5628E Feb 2023 | Equipment | This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D | |
| 02-00-89-002U Jan 2023 | Equipment | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). | |
| 09-00-89-008F Dec 2022 | Equipment | This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. | |
| PIP5540J Dec 2022 | Visibility | This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. | |
| 21-NA-124 Dec 2022 | Engine And Engine Cooling | This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. |
Showing 60 of 735 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Chevrolet Impala →