2009 Chevrolet Impala

824 federal complaints (1,368 component records) · 5 recall campaigns on file · 963 service bulletins · 6 Canadian recalls
See all 33 model years of the Chevrolet Impala →
Engine
3.5L 6-cyl
Fuel
Gasoline Or E85, Regular
Drive
FWD
EPA economy
18 city / 29 hwy
Federal complaints
824
Recall campaigns
5
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Air bags
233
Electrical system
225
Engine & cooling
200
Stability control
154
Speed control
132
Brakes
75
Power train
68
Steering
58
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 25 complaints01 years old: 43 complaints2 years old: 45 complaints3 years old: 54 complaints4 years old: 102 complaints5 years old: 185 complaints56 years old: 111 complaints7 years old: 77 complaints8 years old: 46 complaints9 years old: 43 complaints10 years old: 26 complaints1011 years old: 22 complaints12 years old: 14 complaints13 years old: 5 complaints14 years old: 10 complaints15 years old: 8 complaints1516 years old: 4 complaints17 years old: 2 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 822 of 824 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 51 complaints020,000 - 40,000 miles: 67 complaints40,000 - 60,000 miles: 93 complaints40k60,000 - 80,000 miles: 122 complaints80,000 - 100,000 miles: 117 complaints80k100,000 - 120,000 miles: 71 complaints120,000 - 140,000 miles: 60 complaints120k140,000 - 160,000 miles: 36 complaints160,000 - 180,000 miles: 11 complaints160k180,000 - 200,000 miles: 10 complaints200,000+ miles: 10 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 648 of 824 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Air bags

233 complaint records1 fire report29 crash reports
"SERVICE AIR BAG LIGHT KEEPS COMING ON AND OFF. THERE SHOULD BE A RECALL AGAINST SOMETHING LIKE THIS WITH SAFETY INVOLVED...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Electrical system

225 complaint records4 fire reports8 crash reports
"2009 CHEVROLET IMPALA. CONSUMER STATES HE IS HAVING TROUBLE WITH THE DOOR LOCK ACTIVATOR. *TGW THE CONSUMER STATED HE HAD TO MANUALLY LOCK AND UNLOCK THE REAR DOORS...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Engine & cooling

200 complaint records2 fire reports9 crash reports
"I WAS DRIVING ABOUT 25MPH IN TOWN AND MY SERVICE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY ENGINE REDUCE POWER LIGHT. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
16V507000Electrical SystemGeneral Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010.Normally free
14V355000Electrical SystemThis defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.Normally free
12V377000SuspensionGeneral Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.Normally free
10V480000Seat BeltsGM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO.Normally free
08V517000Air BagsGM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2019420
2019-08-21
Other5,327Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered.
2016340
2016-06-30
Electrical18,584On certain vehicles, the front passenger seat frame may damage the wires of the passenger presence sensor (PPS) module.
2014246
2014-06-23
Electrical186,013On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight or the vehicle goes off-road or is subjected to some other jarring event.
2012255
2012-08-03
Suspension1,713On certain Chevrolet Impala police vehicles, the front control arms may fracture. If this occurs, some tire "squeal" or "chirping" may be heard when turning at low speeds.
2010352
2010-10-13
Seats And Restraints19,304Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard 210 - Seat Belt Assembly Anchorages.
Show 1 more Canadian recalls
RecallSystemUnits (CA)Summary
2008364
2008-10-07
Airbag2On certain vehicles, the passenger-side airbag inflator was not built to GM's Specification and could fracture during a deployment.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
13598
Sep 2025
Unknown Or OtherNew Vehicle Monitoring Programs Section in IVH
PIC5650M
Aug 2025
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on.
PIP5601C
Jul 2025
Unknown Or OtherThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5074R
May 2025
Unknown Or OtherThis Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIP5358D
Feb 2025
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering.
Show 55 more bulletins
BulletinTypeComponentSummary
PIT5074Q
Dec 2024
Unknown Or OtherThis Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads.
PIP4723J
Oct 2024
Electrical SystemThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving...
04-06-04-051J
Sep 2024
EngineThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
08-07-30-026I
Sep 2024
Power TrainThis service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise.
PIT5099H
Sep 2024
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
02-00-89-002X
Sep 2024
Unknown Or OtherThis service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
Sep 2024
Electrical SystemThis Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935.
PIT3271P
Sep 2024
Unknown Or OtherThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
General Communication
Aug 2024
SERVICE CAMPAIGNElectrical SystemVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions).
05-03-08-002J
Aug 2024
SuspensionThis service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
01-00-89-010S
Aug 2024
Unknown Or OtherThis service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-06-04-022V
Aug 2024
Fuel/Propulsion SystemThis bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
09-06-04-026Y
Aug 2024
Electrical SystemThis bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
24-NA-147
Aug 2024
Seat BeltsThis service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
01-06-01-011P
Aug 2024
EngineThis service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16-NA-158
Jul 2024
Unknown Or OtherThis service bulletin describes the U.S. Dealer Special Tool Loan Program process.
24-NA-141
Jul 2024
Power TrainGM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping.
04-06-04-051I
Jun 2024
Fuel/Propulsion SystemThis service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
Jun 2024
EngineThis service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
Jun 2024
Unknown Or OtherThis bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
Jun 2024
Electrical SystemThis service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
08-07-30-035H
May 2024
Power TrainThis bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
May 2024
Unknown Or OtherThis warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
May 2024
Unknown Or OtherThis Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
06-00-89-029V
May 2024
SeatsThis service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
Apr 2024
Unknown Or OtherThis service bulletin provides information on proper use of floor mats.
13-08-116-001J
Apr 2024
Electrical SystemThe intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
Apr 2024
EngineThis service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
Apr 2024
WheelsThis service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
10-08-45-001H
Mar 2024
Electrical SystemThis bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
16-NA-383
Mar 2024
Engine And Engine CoolingThis technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
07-00-89-037S
Mar 2024
EquipmentThis warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
22-NA-074
Feb 2024
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
19-NA-044
Feb 2024
Engine And Engine CoolingThis service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2024
Power TrainThis Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper...
PI0281K
Jan 2024
StructureThis preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 2024
EquipmentThis bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
02-08-42-001J
Jan 2024
Exterior LightingThis informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Jan 2024
Engine And Engine CoolingThis PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 2024
EquipmentThis Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair.
PI0592I
Jan 2024
Electrical SystemThis preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 2023
EquipmentThis Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads.
23-NA-219
Dec 2023
EquipmentThis service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
03-00-91-001I
Nov 2023
Engine And Engine CoolingThis service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
01-06-01-011O
Oct 2023
Engine And Engine CoolingThis service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 2023
WheelsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
02-00-89-002W
Sep 2023
EquipmentThis service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Sep 2023
EquipmentThis service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 2023
VisibilityThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
07-08-49-020R
Sep 2023
Electrical SystemThis informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-153
Sep 2023
Engine And Engine CoolingThe service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 2023
Engine And Engine CoolingThis service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5628G
Aug 2023
EngineThis Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
Aug 2023
SteeringThis service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
Aug 2023
EquipmentThis service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

Showing 60 of 963 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Chevrolet Impala →