2000 Jeep Cherokee

369 federal complaints (508 component records) · 1 recall campaigns on file · 1 federal investigation · 53 service bulletins · 7 Canadian recalls
See all 31 model years of the Jeep Cherokee →
Engine
2.5L 4-cyl
Fuel
Regular
Drive
RWD
EPA economy
16 city / 21 hwy
Federal complaints
369
Recall campaigns
1
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Brakes
124
Engine & cooling
82
Electrical system
55
Suspension
33
Power train
32
Air bags
26
Steering
25
Seats
22
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 63 complaints01 years old: 75 complaints2 years old: 26 complaints3 years old: 26 complaints4 years old: 25 complaints5 years old: 15 complaints56 years old: 6 complaints7 years old: 13 complaints8 years old: 15 complaints9 years old: 7 complaints10 years old: 9 complaints1011 years old: 7 complaints12 years old: 10 complaints13 years old: 7 complaints14 years old: 7 complaints15 years old: 4 complaints1516 years old: 4 complaints17 years old: 1 complaints18 years old: 4 complaints19 years old: 2 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 326 of 369 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 14 complaints020,000 - 40,000 miles: 14 complaints40,000 - 60,000 miles: 24 complaints40k60,000 - 80,000 miles: 21 complaints80,000 - 100,000 miles: 14 complaints80k100,000 - 120,000 miles: 10 complaints120,000 - 140,000 miles: 12 complaints120k140,000 - 160,000 miles: 11 complaints160,000 - 180,000 miles: 5 complaints160k180,000 - 200,000 miles: 3 complaints200,000+ miles: 3 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 131 of 369 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Brakes

124 complaint records7 crash reports
"HAD TO SERVICE BRAKES FOR THE 3RD TIME AFTER PURCHASING VEHICLE BRAND NEW. DEALER AND MANUFACTURE HAD BEEN NOTIFIED.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Engine & cooling

82 complaint records27 fire reports
"CONSUMER HAD JUST PULLED VEHICLE INTO THE DRIVEWAY WHEN IT CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 52-2544-011. *SLC..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Electrical system

55 complaint records26 fire reports
"VEHICLE EXPERIENCED ENGINE COMPARTMENT FIRE, SUSPECT FAILURE OF THE WIRING HARNESS TO BE CAUSE, CLAIM 29-6065-511. *SLC..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA12005
opened Jun 2012
closed Nov 2014Fuel System, GasolineCrash Related Fuel Tank Fires - led to recall 13V252000
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
02V104000Fuel System, GasolineON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2013222
2013-06-26
Structure62,760Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles.
2006136
2006-06-08
Electrical7,336On certain vehicles, the plastic blades of the cooling fan may separate and penetrate the shroud. If this occurs while the hood is open, a person in the vicinity of the engine could be struck by the blade and injured.
2002074
2002-04-17
Engine43,127Certain sport utility vehicles equipped with a 4.0L engine only. The design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location. This could result in a vehicle fire.
2000163
2000-08-15
Fuel System164Certain vehicles may have been built with fuel tanks that have suspect vent tube welds. Improper vent tube welds could result in separation of the vent tube and a fuel leak.
2000045
2000-02-28
Seats And Restraints17,530On certain vehicles, the adjustable turning loop on the shoulder belt top mounting bolt may have been manufactured with a core hardness that exceeds the specification for this type of application.
Show 2 more Canadian recalls
RecallSystemUnits (CA)Summary
2000013
2000-01-14
Seats And Restraints25On certain vehicles, the passenger side air bag inflator assembly contains an incorrect inflator charge. This condition could increase the risk of a passenger occupant injury in the event of a crash.
1999227
1999-12-15
Steering128On certain vehicles, the steering gear unit internal end-of-travel stops may have missed the heat treat process, resulting in soft internal travel stops.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
9004275
Jul 2020
Electrical SystemKEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms.
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 2019
EquipmentUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Show 48 more bulletins
BulletinTypeComponentSummary
3100619
Nov 2019
EquipmentRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
23-014-15
Apr 2015
EquipmentChild Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability.
9002849
Sep 2014
StructurePart Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA.
9002901
Jan 2014
Power TrainPart Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.
9002519
Mar 2013
Equipment82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois,...
0803006
Aug 2006
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *KB
0801505
Mar 2005
Power TrainPOWERTRAIN CONTROL MODULE INITIALIZATION. *SC
020199
Mar 2004
SuspensionSUSPENSION SQUEAK/SQUAWK - STABILIZER BUSHING. *MJ
1803903
Nov 2003
Engine And Engine CoolingROUGH IDLE DUE TO HIGH AMBIENT OR HOT SOAK TEMPERATURES. THIS CONDITION MAY BE MOST NOTICEABLE WHEN THE ENGINE IS RESTARTED FOLLOWING A 10 TO 20 MINUTE HEAT SOAK IN HOT AMBIENT CONDITIONS OF APPROXIMATELY 32 DEGREES C OR HIGHER. *TT
1803103
Sep 2003
Engine And Engine Cooling4.0L ROUGH ENGINE IDLE AFTER RESTART FOLLOWING A HOT SOAK. *TT
0200303
Aug 2003
SuspensionFRONT END SHIMMY AFTER STRIKING A BUMP OR POTHOLE. *TT
0900303
Aug 2003
Engine And Engine Cooling4.0L MULTIPLE CYLINDER MISFIRE. *TT
1400302
Aug 2002
Fuel SystemA CUSTOMER MAY EXPERIENCE BREAKAGE OF THE FUEL CAP TETHER OR INTERFERENCE FROM THE TETHER DURING INSTALLATION OF THE FUEL CAP. *TT
1802002
Jun 2002
Unknown Or OtherFLASH PROGRAMMING FAILURE RECOVERY. *SLC
2302602
Jun 2002
StructureSUBJECT REGARDING FLOOR PAN CORROSION. *SLC
2301502
Apr 2002
VisibilitySUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *SLC
0800702
Mar 2002
Electrical SystemSUBJECT REGARDING REMOTE KEYLESS ENTRY PROGRAMMING PROCEDURES. *SLC
2302701
Sep 2001
VisibilitySUBJECT REGARDING OUTSIDE REARVIEW MIRROR GLASS REPLACEMENT. *TT
1801601
Jul 2001
Engine And Engine CoolingSOME CUSTOMERS MAY EXPERIENCE AN EXHAUST BOOM-LIKE SOUND IN THE PASSENGER COMPARTMENT WHEN THE ENGINE IS IDLING. *TT
01011
Jun 2001
Vehicle Speed ControlADVANCE SERVICE INFORMATION REGARDING ROUGH IDLE AFTER EXTENDED STORAGE. *TT
1801301
Jun 2001
Engine And Engine CoolingSOME VEHICLE ENGINES MAY EXHIBIT A ROUGH IDLE AND / OR MALFUNCTION INDICATOR LAMP (MIL) LIGHT ON CONDITION UPON INITIAL START-UP AFTER A COLD SOAK WHEN TEMPERATURES ARE BELOW 50 DEGREES F (10 DEGREES C).
0500401
Jun 2001
Service BrakesSOME VEHICLES MAY EXHIBIT MINOR BRAKE PEDAL / DISC BRAKE ROTOR PULSATION AT HIGHWAY SPEEDS WHEN BRAKING. *TT
0801001
May 2001
Electrical SystemSUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT
1801201
May 2001
EquipmentSUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT
2500401
May 2001
Engine And Engine CoolingSUBJECT REGARDING ADDITIONAL DIAGNOSTIC FOR DIAGNOSTIC TROUBLE CODES CAUSED BY AN EVAPORATIVE SYSTEM LEAK. *TT
0800600REV
Dec 2000
Electrical SystemSUBJECT REGARDING WIRE SPLICE REPAIRS. *SB
2300800B
Nov 2000
SeatsSUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT
082700
Sep 2000
Air BagsSUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT
030800
Sep 2000
Power Train;SUBJECT REGARDING RTV USE ON CORPORATE AXLE. *TT
081200
Apr 2000
Unknown Or OtherCONCERNS WITH THE INSTRUMENT CLUSTER GAUGE POINTERS ON WRONG SIDE OF POINTER STOPS. *TT
080800
Mar 2000
Unknown Or OtherCONCERNS WITH AN INOPERATIVE OR INTERMITTENT REMOTE KEYLESS ENTRY (RKE) TRANSMITTER. *TT
190200
Mar 2000
Electrical SystemBRIEF INFORMATION REGARDING IGNITION LOCK CYLINDER SERVICE. *TT
230800
Mar 2000
SeatsSUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT
8591/8592
Mar 2000
Engine And Engine CoolingSUBJECT REGARDING THE ON-BOARD DIAGNOSTIC (OBD) SYSTEM ON ABOUT 309,000 VEHICLES LOCATED OUT OF CALIFORNIA AND VEHICLES LOCATED IN CALIFORNIA WILL NOT DETECT A CATALYST FAILURE AS REQUIRED BY FEDERAL AND CALIFORNIA REGULATIONS. *TT
080600
Feb 2000
Electrical SystemTHIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT
180100
Feb 2000
Engine And Engine CoolingSUBJECT REGARDING MISDIAGNOSED LEAK DETECTION PUMP SYSTEMS WITH DIAGNOSTIC TROUBLE CODES P1494, P0442 P0455, OR P0456. *TT
083999
Dec 1999
Electrical SystemSUBJECT REGARDING COMMUNICATIONS STOPPING BETWEEN JTEC PCM AND A GENERIC SCAN TOOL. *TT
250299
Nov 1999
Engine And Engine CoolingTHIS BULLETIN MENTIONS THAT THE CATALYST MONITOR DOES NOT ILLUMINATE AN MIL OR SET A FAULT CODE. *TT
083799
Nov 1999
Air BagsDAIMLERCHRYSLER CORPORATION IS NOW OFFERINB AIRBAG ON / OFF SWITCHES FOR SELECTED VEHICLES. *TT
083499
Oct 1999
Electrical SystemSUBJECT ON THE HEAD LAMP FLICKER. *MJS
242299
Oct 1999
EquipmentSUBJECT ON THE SANDEN AIR CONDITIONING COMPRESSOR SERVICE TOOLS. *MJS
233599REVA
Oct 1999
StructureSUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS
233599
Sep 1999
SeatsINFORMATION ON CHILD SEAT TETHER ANCHORS. *TT
021299
Aug 1999
SuspensionTHIS BULLETIN PERTAINS TO FRONT END ALIGNMENT - ADJUSTABLE / OFFSET BALL JOINTS. *TT
081499
May 1999
Engine And Engine CoolingCONDITIONS WITH VEHICLE START AND STALL OR VEHICLE NO-START. *TT

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jeep Cherokee →