Complaints by model year
Federal complaints filed against each model year of the Jeep Cherokee. Hover a bar for the count.
1985
1990
1995
2000
2015
2020
Three most-complained-about yearsAll other years
Which years to avoid
Ranked from the same federal record. Click any year for its full file.
Years to look at twice
- 2014 Jeep Cherokee - 3,965 complaints
- 2015 Jeep Cherokee - 2,662 complaints
- 2019 Jeep Cherokee - 2,423 complaints
Highest raw complaint counts. Counts are not adjusted for sales volume.
Quieter years
- 1987 Jeep Cherokee - 72 complaints
- 2022 Jeep Cherokee - 73 complaints
- 1988 Jeep Cherokee - 118 complaints
Fewest complaints among years with a meaningful record; the two newest model years are excluded because they have had little time to accumulate filings.
What fails, all years combined
Every model year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 Jeep Cherokee | 5 | 3 |
| 2023 Jeep Cherokee | 4 | 1 |
| 2022 Jeep Cherokee | 73 | 3 |
| 2021 Jeep Cherokee | 214 | 4 |
| 2020 Jeep Cherokee | 387 | 3 |
| 2019 Jeep Cherokee | 2,423 | 11 |
| 2018 Jeep Cherokee | 993 | 7 |
| 2017 Jeep Cherokee | 1,930 | 6 |
| 2016 Jeep Cherokee | 2,046 | 9 |
| 2015 Jeep Cherokee | 2,662 | 11 |
| 2014 Jeep Cherokee | 3,965 | 13 |
| 2006 Jeep Cherokee | 18 | 0 |
| 2001 Jeep Cherokee | 329 | 2 |
| 2000 Jeep Cherokee | 508 | 1 |
| 1999 Jeep Cherokee | 516 | 2 |
| 1998 Jeep Cherokee | 553 | 5 |
| 1997 Jeep Cherokee | 496 | 4 |
| 1996 Jeep Cherokee | 584 | 6 |
| 1995 Jeep Cherokee | 732 | 6 |
| 1994 Jeep Cherokee | 618 | 5 |
| 1993 Jeep Cherokee | 571 | 3 |
| 1992 Jeep Cherokee | 175 | 1 |
| 1991 Jeep Cherokee | 297 | 5 |
| 1990 Jeep Cherokee | 368 | 5 |
| 1989 Jeep Cherokee | 287 | 3 |
| 1988 Jeep Cherokee | 118 | 0 |
| 1987 Jeep Cherokee | 72 | 5 |
| 1986 Jeep Cherokee | 26 | 4 |
| 1985 Jeep Cherokee | 24 | 3 |
| 1984 Jeep Cherokee | 8 | 3 |
| 1981 Jeep Cherokee | 1 | 2 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Recall repairs are free at the dealer.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 26V531000 | 2026 | Back Over Prevention | Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep G |
| 26V290000 | 2019-2023 | Power Train | Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail. |
| 26V223000 | 2026 | Service Brakes, Hydraulic | Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Cherokee vehicles. The brake system control module may fail to operate properly, which can cause a loss of anti-lock brakes (A |
| 26V059000 | 2026 | Exterior Lighting | Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram |
| 25V011000 | 2017-2019 | Power Train | Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resu |
| 24V516000 | 2021-2022 | Air Bags | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploy |
| 24V239000 | 2022 | Steering | Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Cherokee vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply w |
| 23V338000 | 2014-2016 | Structure | Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle |
| 23V302000 | 2016-2017 | Power Train | Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resu |
| 21V310000 | 2021 | Power Train | Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing transmission fluid to leak. |
| 20V657000 | 2021 | Suspension | Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving. |
| 20V191000 | 2020 | Back Over Prevention | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jee |
| 20V343000 | 2014-2017 | Power Train | Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) |
| 19V637000 | 2019-2020 | Steering | Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control. |
| 19V449000 | 2019 | Air Bags | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect cert |
| 19V447000 | 2014 | Power Train | Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission so |
| 19V248000 | 2019 | Seats | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose. |
| 18V917000 | 2019 | Electrical System | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges. |
| 18V739000 | 2019 | Power Train | Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall. |
| 18V524000 | 2018-2019 | Electrical System | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chr |
| 18V523000 | 2019 | Service Brakes, Hydraulic | Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on th |
| 18V494000 | 2018 | Power Train | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat trea |
| 18V492000 | 2019 | Power Train | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded prop |
| 18V344000 | 2019 | Engine And Engine Cooling | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow |
| 18V332000 | 2014-2018 | Vehicle Speed Control | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassi |
| 18V282000 | 2018 | Fuel System, Gasoline | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel in |
| 17V824000 | 2014-2016 | Equipment | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affect |
| 17V670000 | 2018 | Engine And Engine Cooling | Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oi |
| 17V543000 | 2017-2018 | Wheels | Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufact |
| 16V799000 | 2017 | Air Bags | Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag in |