2014 Jeep CherokeeUNDER FEDERAL INVESTIGATION

2,649 federal complaints (3,976 component records) · 13 recall campaigns on file · 3 federal investigations · 412 service bulletins · 30 Canadian recalls
See all 31 model years of the Jeep Cherokee →
Engine
2.4L 4-cyl
Fuel
Regular
Drive
AWD
EPA economy
21 city / 28 hwy
Federal complaints
2,649
Recall campaigns
13
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
1,472
Engine & cooling
525
Electrical system
451
Other
286
Fuel system
198
Brakes
188
Speed control
185
Steering
123
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 377 complaints01 years old: 350 complaints2 years old: 354 complaints3 years old: 211 complaints4 years old: 203 complaints5 years old: 276 complaints56 years old: 227 complaints7 years old: 159 complaints8 years old: 132 complaints9 years old: 154 complaints10 years old: 84 complaints1011 years old: 82 complaints12 years old: 35 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 2,644 of 2,649 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 518 complaints020,000 - 40,000 miles: 356 complaints40,000 - 60,000 miles: 321 complaints40k60,000 - 80,000 miles: 219 complaints80,000 - 100,000 miles: 180 complaints80k100,000 - 120,000 miles: 88 complaints120,000 - 140,000 miles: 39 complaints120k140,000 - 160,000 miles: 23 complaints160,000 - 180,000 miles: 16 complaints160k180,000 - 200,000 miles: 5 complaints200,000+ miles: 8 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 1,773 of 2,649 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

The first model year of the revived Cherokee, and the first mass-market use of a nine-speed automatic that owners were still complaining about years later.

Power train

1,472 complaint records7 fire reports19 crash reports
One frequently described issue: Nine-speed transmission behavior

The nine-speed automatic in the 2014 Cherokee generates the bulk of this file: harsh or delayed shifts, lurching at low speed, hunting between gears, and stalling. Many owners describe repeated software updates that improved but did not cure the behavior. A transmission wiring harness problem on early builds also drew a recall, shown in the table below. Drive one in stop-and-go traffic before buying; that is where it shows.

"DRIVING AT 70 MILES PER HOUR, VEHICLE SUDDENLY STOP ACCELERATE, ALL LIGHTS CAME ON DASH, READ SERVICE TRANSMISSION. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts named in the editorial file
Transmission Control Module
Buy it now on eBay
Named by the editorial note above, not by the federal record. Opens a live eBay search for this vehicle; confirm fitment.
Automatic Transmission Assembly
Buy it now on eBay
Named by the editorial note above, not by the federal record. Opens a live eBay search for this vehicle; confirm fitment.

Engine & cooling

525 complaint records7 fire reports8 crash reports
"DRIVING AT 70 MILES PER HOUR, VEHICLE SUDDENLY STOP ACCELERATE, ALL LIGHTS CAME ON DASH, READ SERVICE TRANSMISSION. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Electrical system

451 complaint records9 fire reports6 crash reports
"Lift gate lock engaging when closing, causing liftgate to open at any time. Lift gate also not opening when button is pressed..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA21002
opened Sep 2021
OPENAir BagsDesiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L.
PE22009
opened Jul 2022
closed Oct 2023Parking BrakeElectronic Parking Brake Water Ingress
The Office of Defects Investigation (ODI) opened investigation PE22-009 after having received 80 complaints on model years 2014-2020 Jeep Cherokees alleging the Electronic Parking Brake (EPB) inadvertently activated while the vehicle was in motion.During this...
RQ15004
opened Jul 2015
closed Jan 2016Electrical SystemSoftware security vulnerability - led to recall 15V508000
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
23V338000PARK OUTSIDEStructureChrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.Normally free
20V343000Power TrainChrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU).Normally free
19V447000Power TrainChrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to...Normally free
18V332000Vehicle Speed ControlChrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and...Normally free
17V824000EquipmentChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers.Normally free
16V590000SeatsChrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016.Normally free
16V529000Power TrainChrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions.Normally free
15V509000VisibilityChrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014.Normally free
Show 5 more recall campaigns
CampaignComponentSummaryRemedy
15V461000EquipmentChrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and...Normally free
15V393000StructureChrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option.Normally free
15V041000Air BagsChrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014.Normally free
14V392000SuspensionChrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles.Normally free
14V293000Vehicle Speed ControlChrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2024548
2024-08-15
Label314,717Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN".
2023338
2023-06-08
Engine33,629Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it.
2023282
2023-05-11
Structure23,327Issue: On certain vehicles, water could leak into the power liftgate control module. If this happens, the control module could short circuit.
2022303
2022-06-09
Fuel System55,711Issue: On certain vehicles equipped with a 3.0 L diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in engine performance, a fuel leak, or a malfunction indicator lamp and/or service electronic...
2020544
2020-11-12
Engine5,450Issue: On certain vehicles equipped with a 3.0-L EcoDiesel engine, the exhaust gas recirculation (EGR) cooler could crack internally and leak.
Show 25 more Canadian recalls
RecallSystemUnits (CA)Summary
2020371
2020-08-13
Engine22,079Issue: On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it.
2020261
2020-06-12
Powertrain13,659Issue: On certain vehicles with a two-speed power transfer unit (PTU), the input splines on the front differential may wear and fail. If this happens, there could be a loss of power to the wheels.
2019420
2019-08-21
Other5,327Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered.
2019298
2019-06-14
Powertrain10,400Issue: On certain vehicles equipped with a 3.2 L engine, a transmission fault could cause it to shift into neutral. This could result in a loss of power to the drive wheels.
2018269
2018-05-17
Engine635,880On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated.
2017663
2017-12-22
Accessories7,391On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate.
2017574
2017-11-22
Electrical687On certain vehicles equipped with 3.6L engines and 160 amp output alternators, the alternator may fail suddenly.
2017450
2017-09-18
Brakes39,817On certain vehicles, a brake booster shield may have been incorrectly installed as part of recall P14/2014-112.
2017341
2017-07-10
Electrical29,625On certain vehicles equipped with electro-hydraulic power steering (“EHPS”), the alternator may fail suddenly.
2016393
2016-08-10
Seats And Restraints282On certain vehicles, the first and/or second row seat fasteners may not have been tightened to specification at time of assembly.
2016361
2016-07-13
Powertrain35,361On certain vehicles equipped with an automatic transmission, the transmission wire harness may have improper crimps.
2016184
2016-04-26
Powertrain51,625On certain vehicles, the gear shift position indicators and warnings may not be sufficient to deter drivers from exiting the vehicle when the transmission is inadvertently left in a gear other than “Park”.
2015368
2015-08-13
Visual System18,366On certain vehicles, use of the front wipers on a dry windshield surface could cause an accumulation of static electricity, which could discharge and damage the Body Control Module (BCM) and potentially render the front windshield wiper...
2015271
2015-06-17
Accessories13,195On certain vehicles equipped with a power liftgate, corrosion could occur in the liftgate control module, which could result in an electrical short, potentially resulting in a fire causing injury and/or damage to property.
2015193
2015-05-11
Airbag8,567On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in unwanted side curtain and seat airbag deployment in off-road events.
2015039
2015-01-28
Airbag19,557On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in unwanted side curtain and seat airbag deployment in off-road events.
2014457
2014-10-16
Seats And Restraints8,106Certain vehicles may develop an internal fault within the Occupant Restraint Control module, which would cause the airbag warning lamp to illuminate.
2014446
2014-10-09
Electrical16,080On certain vehicles equipped with 3.6L engines and 160 amp output alternators, the alternator may fail suddenly.
2014448
2014-10-09
Electrical8,871On certain vehicles, a fault in the steering column control module may disable the electronic stability control (ESC), illuminating the ESC warning lamp.
2014275
2014-07-03
Electrical45,681On certain vehicles equipped with illuminated sun visor vanity mirrors, service repairs requiring removal of the sun visors and/or headliner may cause an electrical short circuit, which could increase the risk of a fire causing injury...
2014276
2014-07-03
Suspension5,313On certain vehicles, the mounting ring loops on rear shock absorbers may fail, allowing one end of the shock absorber to separate from its mounting.
2014207
2014-06-04
Accessories949On certain vehicles, when cruise control is engaged and the accelerator pedal is depressed to override the cruise control, a defect in cruise control software could cause momentary continued acceleration after releasing the accelerator...
2014112
2014-04-02
Brakes42,380On certain vehicles, the centre shell of the brake booster may corrode. A corroded centre shell could allow water to get inside the brake booster, which in a cold climate may freeze.
2013343
2013-10-02
Electrical1,430Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 101 - Controls and Displays and CMVSS 126 - Electronic Stability Control Systems.
2013234
2013-07-04
Lights And Instruments216Certain vehicles equipped with premium headlamps fail to comply with the requirements of Canada Motor Vehicle Safety Standard 108 – Lighting System and Retroreflective Devices.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
S1408000384 REV.J
Mar 2026
Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.I
Feb 2026
Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1721000016 REV.B
Dec 2025
Power TrainService 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
107418
Sep 2025
Service BrakesSWITCH - CLUTCH STARTER INTERLOCK & MASTER CYLINDER ASSEMBLY - CLUTCH
31-001-25 REV. B
Aug 2025
StructureAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Show 55 more bulletins
BulletinTypeComponentSummary
9100645
Aug 2025
Unknown Or OtherVerify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653
Aug 2025
Unknown Or OtherVerify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
31-001-25 REV. A
Aug 2025
StructureAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25
Aug 2025
StructureAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
S2208000138 REV.B
Jul 2025
Electrical SystemDecreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S1408000384 REV.H
Jan 2025
Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1408000384 REV.G
Jan 2025
Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
U90 - Parts Ordering
Sep 2024
Unknown Or OtherU90 - Parts Ordering
09-018-24
Aug 2024
Engine"2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ● Oil pressure low indicator lamp illumination between oil changes. ● Excessive oil consumption.
100096
Aug 2024
Unknown Or OtherU90 Parts Ordering
31-001-24
Jul 2024
Structure"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
S1408000384 REV.F
Jun 2024
Electrical System"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
S1408000384
Jan 2024
Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
S1721000016
Oct 2023
Engine And Engine CoolingService 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.
9100229
Sep 2023
SuspensionLIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
S2325000007
Sep 2023
Electrical SystemMIL/check engine lamp comes on after performing U90 recall PCM software update.
9004542
Sep 2023
VisibilityRain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or...
9100226
Sep 2023
Electrical SystemConnector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability.
RecallU90
Aug 2023
Engine And Engine CoolingEmissions Recall U90 - Catalyst Efficiency
93023
Aug 2023
EquipmentWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
93120
Aug 2023
EquipmentFCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
2101423
Aug 2023
Electrical SystemPower Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?
9100196
Jul 2023
EquipmentLubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
91486
Jun 2023
Power TrainWarranty Bulletin D-23-10 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)
91490
Jun 2023
Unknown Or OtherFCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)
2101423
Jun 2023
Power TrainPower Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?
0700723
May 2023
Engine And Engine CoolingWater Quality When Mixed With Engine Coolant
1804823
Apr 2023
EquipmentwiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
0900323
Apr 2023
Engine And Engine Cooling2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption.
9003357a
Feb 2023
Engine And Engine CoolingADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect.
9003357
Feb 2023
Engine And Engine CoolingADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect.
S1408000384
Feb 2023
Electrical SystemStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
3100123
Feb 2023
StructureAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
88806
Jan 2023
EquipmentWarranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP), 2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500X (FWD) (FB), (AWD), 2015 - 2018 Ram...
09-003-23
Jan 2023
Exterior Lighting2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption.
31-002-22
Dec 2022
StructureAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
09-013-22
Dec 2022
Engine And Engine Cooling2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performing an oil consumption verification test.
3100122
Aug 2022
Unknown Or OtherApproved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural...
S2208000138
Jul 2022
Electrical SystemDecreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S1523000016
May 2022
VisibilityA Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.
S2209000004
Apr 2022
Engine And Engine CoolingIf a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
V51
Apr 2022
Unknown Or OtherCustomer Satisfaction Notification V51 Reprogram Powertrain Control Module
CSNW20
Jan 2022
Power TrainCustomer Satisfaction Notification W20 Reprogram Powertrain Control Module
W20
Jan 2022
Power TrainPowertrain Control Module.
9004402
Aug 2021
Electronic Stability ControlDIFFERENTIAL, Rear Axle (KL 4WD w/DK4 = 2-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years.
9004401
Aug 2021
Electronic Stability ControlDIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years.
S1723000030
Jul 2021
Electrical SystemService Electric Park Brake Message
W84
Jul 2021
Power TrainCustomer Satisfaction Notification W84 Powertrain Software Update
S2109000004
Jul 2021
Engine And Engine CoolingIssue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
2300521
Jun 2021
Seat BeltsFront Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well.
2300521REVB
Jun 2021
SeatsFront Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well.
S1809000007
Jun 2021
Engine And Engine CoolingCustomer Complaint May Include Engine Oil Leak Or Consumption
S1809000007RevC
Jun 2021
Engine And Engine CoolingCustomer Complaint May Include Engine Oil Leak Or Consumption
9004386
Jun 2021
Electrical SystemWIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
23-005-21 Rev. A
May 2021
StructureFront Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well.

Showing 60 of 412 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 13 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jeep Cherokee →