Engine
2.4L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 1,515 of 1,519 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 1,073 of 1,519 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
322 complaint records44 fire reports8 crash reports
"Head gasket blew due to head bolts losing threads or stretching not sure exactly why but many people has reported this issue..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Body & structure
269 complaint records9 fire reports2 crash reports
"CAN NOT OPEN THE REAR PASSENGER SIDE DOOR FROM THE OUTSIDE. I HAD THE SAME ISSUE LAST YEAR WITH THE FRONT DRIVER SIDE DOOR...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →
Power train
266 complaint records1 fire report8 crash reports
"THE AIR BAG LIGHT TURNED ON WITH OUR ANY REASON. CAR WON'T ACELERATE, STOP AND GET SPEED IN UNSAFE WAIT ON THE HIGHWAY...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| AQ23002 opened Nov 2023 | OPEN | Service Brakes, Hydraulic | Hyundai and Kia ABS Module Fires The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. |
| DP22003 opened Sep 2022 | closed Dec 2023 | Engine | Loss of Motive Power The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain... |
| EA21003 opened Dec 2021 | closed Feb 2024 | Engine | Engine Fires - led to recall 23V877 On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on... |
| DP21003 opened Nov 2021 | closed Jun 2023 | Vehicle Speed Control | Throttle control system vulnerabilities The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on... |
| PE20008 opened Jun 2020 | closed Jan 2022 | Exterior Lighting | Headlight Failure The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on seventy-four Vehicle Owner Questionnaires (VOQs) reporting headlight failures on model year (MY) 2011-2013 KIA Sorento vehicles.In its response to ODI's June 25, 2020,... |
Show 5 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE19004 opened Mar 2019 | closed Dec 2021 | Unknown Or Other | Non-crash Vehicle Fires - led to recall 21V844000 During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle... |
| DP18003 opened Aug 2018 | closed May 2019 | Unknown Or Other | Non-crash Vehicle Fires - led to recall 19V204000 In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and... |
| EA14002 opened May 2014 | closed Jan 2021 | Visibility | Panoramic Glass Sunroof Breakage The investigation focused on spontaneous breakage (fracture) of the panoramic sunroof (sunroof) on MY 2011-2013 Kia Sorento vehicles. |
| PE13035 opened Oct 2013 | closed May 2014 | Visibility | Panoramic Sunroof Breakage On October 21, 2013 the Office of Defects Investigation (ODI) opened PE13-035 in order to further examine claims that the sunroof would spontaneously break on 2011-2013 Kia Sorento vehicles.The majority of these claims occurred while the vehicle was in... |
| PE11010 opened Apr 2011 | closed May 2011 | Power Train | Transmission Intermediate Driveshaft - led to recall 11V261000 On April 25, 2011, Kia Motors Corporation submitted a defect notification letter to NHTSA regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (MY) 2011 Kia Sorento 2-wheel drive vehicles equipped with automatic... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 23V652000PARK OUTSIDE | Service Brakes, Hydraulic | Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014... | Normally free |
| 23V877000 | Engine | Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving. | Normally free |
| 15V626000 | Power Train | Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. | Normally free |
| 13V114000 | Exterior Lighting | Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year... | Normally free |
| 11V258000 | Power Train | KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. | Normally free |
| 10V599000 | Service Brakes, Hydraulic | KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED. | Normally free |
| 10V388000 | Electrical System | KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024549 2024-08-15 | Label | 647,384 | Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus",... |
| 2023695 2023-12-22 | Engine | 3,812 | Issue: On certain vehicles, the engine could fail. An engine failure could cause a loss of power to the wheels and/or an engine fire. Note: This recall only affects vehicles equipped with a 2.4 L MPI engine. |
| 2023529 2023-09-26 | Brakes | 276,225 | Issue: On certain vehicles, the brake hydraulic electronic control unit (HECU) could short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. |
| 2021040 2021-02-01 | Engine | 48,787 | Issue: Kia Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. |
| 2016120 2016-03-17 | Structure | 10,459 | On certain vehicles, the sunroof can break due to external impacts, which can cause the sunroof crosspieces with some tempered glass attached to dislodge and drop into the passenger cabin onto occupants. |
Show 5 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2015468 2015-10-14 | Powertrain | 42,222 | Certain vehicles may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 102 - Transmission Control Functions. |
| 2013098 2013-04-03 | Brakes | 106,098 | On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brake pedal is depressed could result in a crash causing property damage and/or... |
| 2011174 2011-04-27 | Powertrain | 393 | On certain vehicles, the automatic transmission's intermediate shaft may suffer excessive wear due to a misalignment with the right side output gear. |
| 2010425 2010-11-24 | Brakes | 411 | On certain vehicles, the rear brake calipers may not have been properly machined and, as a result, brake fluid will leak due to improper sealing. |
| 2010291 2010-09-02 | Electrical | 1,213 | On certain vehicles, the wiring harness used for the lighting in the vehicle's interior accent illumination located in the front door & rear door trim panels may have been improperly soldered. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| CS2312_TSB_R2 Jun 2026 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. | |
| TSB_CS2312_R1 Feb 2026 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. | |
| TSB_CS2312 Dec 2025 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19,... | |
| CS2312_OWNR Dec 2025 | Structure | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. | |
| PS797 Dec 2025 | Back Over Prevention | PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| TSB_BOD205_R3 Nov 2025 | Seats | TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_TRA046_R5 Apr 2025 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| SC291YZ_TSB_R1 Mar 2025 | Engine | TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (SC291YZ) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| SC291YZ Jan 2025 | Engine | This bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance). | |
| TSB_ELE108_R1 Dec 2024 | Air Bags | TECHNICAL SERVICE BULLETIN: AIRBAG WARNING LIGHT ON (WTY003) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PI2101YZ_TSB_R1 Nov 2024 | Engine | TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2101Y/Z) - This bulletin has been revised to include additional information. | |
| CS2304_TSB_R7 Jun 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_TRA046_R4 May 2024 | Power Train | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. | |
| CS2304_TSB_R6 Oct 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PS750 Sep 2023 | Suspension | PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. | |
| CS2304_TSB_R5 Aug 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2304A_OWNR2 Jul 2023 | Electrical System | CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the... | |
| CS2304_TSB_R4 Jul 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2304_TSB_R3 May 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2304_TSB_R2 May 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2304_TSB_R1 Mar 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. | |
| CS2304A_OWNR Mar 2023 | Electrical System | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject... | |
| TSB_TRA046_R3 Nov 2022 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. | |
| TSB_SST067_R2 Sep 2022 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). | |
| PI2101YZ_TSB May 2022 | Engine And Engine Cooling | SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2101Y/Z) - This bulletin provides information related to the Technical Service Bulletin previously published in (PI2101) titled "Knock Sensor Detection System - ECU Logic Improvement" for 2011MY Sorento... | |
| TSB_SST067_R1 Nov 2021 | Engine And Engine Cooling | This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated... | |
| TSB_CHA084_R8 Oct 2021 | Steering | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_BOD055_R1 Sep 2021 | Structure | TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PI2101_TSB_R1 May 2021 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI2101 - THETA 2.4L MPI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2101) - This bulletin has been revised to include additional information. | |
| TSB_CHA084_R7 Mar 2021 | Steering | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ENG222_R2 Mar 2021 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ENG222_R1 Jan 2021 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PI2101_OWNR Jan 2021 | Electrical System | PRODUCT IMPROVEMENT CAMPAIGN - OWNER LETTER - This document is notice to the 2011 MY Sorento vehicle owners advising them of the Product Improvement Campaign on their vehicles. | |
| PI2101_DP Jan 2021 | Engine And Engine Cooling | PRODUCT IMPROVEMENT CAMPAIGN - DEALER PRINCIPAL LETTER - This document is the notice to the dealer principals notifying them of the Product Improvement Campaign. | |
| PI2101_DSM Jan 2021 | Engine | PRODUCT IMPROVEMENT CAMPAIGN - DEALER SERVICE MANAGER LETTER - This document is notice to the Dealer Service Managers advising them of the Product Improvement Campaign. | |
| PI2101_QA Jan 2021 | Engine And Engine Cooling | PRODUCT IMPROVEMENT CAMPAIGN - This document is the Question and Answer Guide containing the most frequently asked questions on a campaign. | |
| PI2101_TSB Jan 2021 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI2101 - THETA 2.4L MPI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2101) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor... | |
| TSB_CHA084_R6 Nov 2020 | Steering | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_CHA084_R5 Nov 2020 | Steering | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| WTY016_OWNR Sep 2020 | Seats | WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service. | |
| WTY016_REIMB Sep 2020 | Equipment | WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service. | |
| WTY016_DP Sep 2020 | Equipment | WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service. | |
| WTY016_DPSM Sep 2020 | Equipment | WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into... | |
| WTY016_QA Sep 2020 | Equipment | WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle was first put into service. | |
| PS675 Aug 2020 | Service Brakes | PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly. | |
| DOR-M3J3F-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. | |
| DOR-M9J4S-07 Jun 2020 | Engine And Engine Cooling | These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected. | |
| TSB_TRA046_R1 Apr 2020 | Power Train | TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. | |
| TSB_BOD205 Mar 2020 | Seats | TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles produced from September 24, 2009 through... | |
| TSB_CHA091_R1 Jan 2020 | Steering | TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. | |
| TSBCHA084_R4 Nov 2019 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor,... | |
| TSBCHA084_R3 Oct 2019 | Steering | TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS)... | |
| WTY003_OWNER Aug 2019 | Air Bags | WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the 2011-2015 My Sorento Airbag Clock Spring Assembly. | |
| WTY003_REIMB Aug 2019 | Air Bags | This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if the customer has paid for repairs to the airbag clock spring assembly. | |
| TSBELE179_R1 May 2019 | Exterior Lighting | TSB: HALOGEN LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides the procedure to replace the halogen low beam bulb connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, which may experience an inoperable low... | |
| WTY012_OWNR_XM Apr 2019 | Electrical System | Dear Kia Sorento Owner - Kia Motors America, Inc. takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, Kia is extending the New Vehicle Limited Warranty coverage, to all owners of 2011-2013 MY Kia Sorento vehicles, for the... | |
| WTY012_REIMB_XM Apr 2019 | Electrical System | REQUEST FOR REIMBURSEMENT FORM - WTY012 â 2011-2013 MY SORENTO HEADLAMP LOW BEAM CONNECTOR WIRING HARNESS NEW VEHICLE LIMITED WARRANTY EXTENSION | |
| TSBELE179 Apr 2019 | Exterior Lighting | TSB: HALOGEN LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides the procedure to replace the halogen low beam bulb connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, which may experience an inoperable low... | |
| WTY012_DP Apr 2019 | Exterior Lighting | Attention: All Dealer Principals - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the halogen headlamp low beam connector wiring... | |
| WTY012_DPSM Apr 2019 | Electrical System | Attention: All Kia Parts & Service Managers - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the halogen headlamp low beam... |
Showing 60 of 193 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Run the VIN against open recalls before you negotiate.This vehicle has 7 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Kia Sorento →