Complaints by model year
Distinct federal complaints filed against each model year of the Kia Sorento, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 2011 Kia Sorento - 1,117 complaints in its first 8 years (1,519 to date)
- 2016 Kia Sorento - 1,074 complaints in its first 8 years (1,254 to date)
- 2017 Kia Sorento - 746 complaints in its first 8 years (805 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2009 Kia Sorento - 41 complaints in its first 8 years (55 to date)
- 2004 Kia Sorento - 107 complaints in its first 8 years (220 to date)
- 2007 Kia Sorento - 107 complaints in its first 8 years (154 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2026 Kia Sorento | 6 | 6 | 2 |
| 2025 Kia Sorento | 76 | 76 | 3 |
| 2024 Kia Sorento | 42 | 42 | 2 |
| 2023 Kia Sorento | 122 | 122 | 3 |
| 2022 Kia Sorento | 191 | 191 | 6 |
| 2021 Kia Sorento | 253 | 253 | 4 |
| 2020 Kia Sorento | 137 | 137 | 1 |
| 2019 Kia Sorento | 428 | 428 | 2 |
| 2018 Kia Sorento | 255 | 255 | 3 |
| 2017 Kia Sorento | 805 | 746 | 4 |
| 2016 Kia Sorento | 1,254 | 1,074 | 8 |
| 2015 Kia Sorento | 751 | 608 | 3 |
| 2014 Kia Sorento | 988 | 687 | 6 |
| 2013 Kia Sorento | 981 | 729 | 5 |
| 2012 Kia Sorento | 880 | 585 | 5 |
| 2011 Kia Sorento | 1,519 | 1,117 | 7 |
| 2010 Kia Sorento | 3 | 3 | 1 |
| 2009 Kia Sorento | 55 | 41 | 2 |
| 2008 Kia Sorento | 217 | 151 | 3 |
| 2007 Kia Sorento | 154 | 107 | 4 |
| 2006 Kia Sorento | 242 | 161 | 1 |
| 2005 Kia Sorento | 307 | 175 | 0 |
| 2004 Kia Sorento | 220 | 107 | 0 |
| 2003 Kia Sorento | 305 | 186 | 1 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 26V046000 | 2025-2026 | Electrical System | Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV,... |
| 25V745000 | 2026 | Tires | Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles. |
| 25V649000 | 2021-2023 | Visibility | Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which... |
| 25V548000 | 2025 | Engine And Engine Cooling | Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of... |
| 25V006000 | 2024-2025 | Exterior Lighting | Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. |
| 24V287000 | 2024 | Electrical System | Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss... |
| 23V877000 | 2011 | Engine | Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving. |
| 23V652000 | 2011-2014 | Service Brakes, Hydraulic | Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima... |
| 23V639000 | 2019 | Back Over Prevention | Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera... |
| 23V610000 | 2022-2023 | Back Over Prevention | Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. |
| 23V579000 | 2023 | Equipment | Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. |
| 22V760000 | 2021-2022 | Power Train | Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. |
| 22V703000 | 2016-2022 | Trailer Hitches | Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped... |
| 22V612000 | 2016 | Power Train | Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly... |
| 22V509000 | 2022 | Tires | Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. |
| 22V202000 | 2022 | Engine And Engine Cooling | Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment. |
| 21V519000 | 2021 | Fuel System, Gasoline | Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. |
| 21V331000 | 2014-2015 | Service Brakes, Hydraulic | Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. |
| 20V750000 | 2012-2013 | Engine | Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. |
| 20V519000 | 2014-2015 | Service Brakes, Hydraulic | Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. |
| 20V088000 | 2007-2009 | Service Brakes, Hydraulic | Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. |
| 18V907000 | 2012-2017 | Fuel System, Gasoline | Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall... |
| 18V656000 | 2018 | Steering | Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be... |
| 17V784000 | 2018 | Air Bags | Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the... |
| 17V586000 | 2017 | Engine And Engine Cooling | Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail. |
| 17V224000 | 2012-2014 | Engine And Engine Cooling | Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. |
| 16V862000 | 2016-2017 | Trailer Hitches | Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured... |
| 16V770000 | 2016 | Seats | Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. |
| 16V480000 | 2016 | Suspension | Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded. |
| 15V626000 | 2011-2013 | Power Train | Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. |