Complaints by model year
Federal complaints filed against each model year of the Kia Sorento. Hover a bar for the count.
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
Three most-complained-about yearsAll other years
Which years to avoid
Ranked from the same federal record. Click any year for its full file.
Years to look at twice
- 2011 Kia Sorento - 2,077 complaints
- 2016 Kia Sorento - 1,631 complaints
- 2014 Kia Sorento - 1,375 complaints
Highest raw complaint counts. Counts are not adjusted for sales volume.
Quieter years
- 2024 Kia Sorento - 54 complaints
- 2009 Kia Sorento - 79 complaints
- 2020 Kia Sorento - 189 complaints
Fewest complaints among years with a meaningful record; the two newest model years are excluded because they have had little time to accumulate filings.
What fails, all years combined
Every model year
| Model year | Complaints | Recalls |
|---|---|---|
| 2026 Kia Sorento | 7 | 2 |
| 2025 Kia Sorento | 123 | 3 |
| 2024 Kia Sorento | 54 | 2 |
| 2023 Kia Sorento | 205 | 3 |
| 2022 Kia Sorento | 287 | 6 |
| 2021 Kia Sorento | 358 | 4 |
| 2020 Kia Sorento | 189 | 1 |
| 2019 Kia Sorento | 626 | 2 |
| 2018 Kia Sorento | 340 | 3 |
| 2017 Kia Sorento | 1,036 | 4 |
| 2016 Kia Sorento | 1,631 | 8 |
| 2015 Kia Sorento | 960 | 3 |
| 2014 Kia Sorento | 1,375 | 6 |
| 2013 Kia Sorento | 1,297 | 5 |
| 2012 Kia Sorento | 1,208 | 5 |
| 2011 Kia Sorento | 2,077 | 7 |
| 2010 Kia Sorento | 3 | 1 |
| 2009 Kia Sorento | 79 | 2 |
| 2008 Kia Sorento | 319 | 3 |
| 2007 Kia Sorento | 224 | 4 |
| 2006 Kia Sorento | 382 | 1 |
| 2005 Kia Sorento | 457 | 0 |
| 2004 Kia Sorento | 341 | 0 |
| 2003 Kia Sorento | 421 | 1 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Recall repairs are free at the dealer.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 26V046000 | 2025-2026 | Electrical System | Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, |
| 25V745000 | 2026 | Tires | Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles. The vehicles are equipped with an incorrect spare tire which, when installed, can impair the |
| 25V649000 | 2021-2023 | Visibility | Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which |
| 25V548000 | 2025 | Engine And Engine Cooling | Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of driv |
| 25V006000 | 2024-2025 | Exterior Lighting | Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC |
| 24V287000 | 2024 | Electrical System | Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss o |
| 23V877000 | 2011 | Engine | Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving. |
| 23V652000 | 2011-2014 | Service Brakes, Hydraulic | Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, |
| 23V639000 | 2019 | Back Over Prevention | Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image |
| 23V610000 | 2022-2023 | Back Over Prevention | Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, wh |
| 23V579000 | 2023 | Equipment | Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail |
| 22V760000 | 2021-2022 | Power Train | Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a t |
| 22V703000 | 2016-2022 | Trailer Hitches | Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped wi |
| 22V612000 | 2016 | Power Train | Kia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly compo |
| 22V509000 | 2022 | Tires | Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the a |
| 22V202000 | 2022 | Engine And Engine Cooling | Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment. |
| 21V519000 | 2021 | Fuel System, Gasoline | Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-p |
| 21V331000 | 2014-2015 | Service Brakes, Hydraulic | Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic El |
| 20V750000 | 2012-2013 | Engine | Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine comp |
| 20V519000 | 2014-2015 | Service Brakes, Hydraulic | Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly re |
| 20V088000 | 2007-2009 | Service Brakes, Hydraulic | Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short |
| 18V907000 | 2012-2017 | Fuel System, Gasoline | Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number |
| 18V656000 | 2018 | Steering | Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly |
| 17V784000 | 2018 | Air Bags | Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the infla |
| 17V586000 | 2017 | Engine And Engine Cooling | Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail. |
| 17V224000 | 2012-2014 | Engine And Engine Cooling | Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause |
| 16V862000 | 2016-2017 | Trailer Hitches | Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured Decem |
| 16V770000 | 2016 | Seats | Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016. The driver's seatback frame may have been produced |
| 16V480000 | 2016 | Suspension | Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded. |
| 15V626000 | 2011-2013 | Power Train | Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive f |