Vehicles / Kia / Sorento / 2016

2016 Kia SorentoWARRANTY EXTENSION ON FILE

1,254 federal complaints (1,642 component records) · 8 recall campaigns on file · 3 federal investigations · 269 service bulletins · 8 Canadian recalls
See all 24 model years of the Kia Sorento →
Engine
2.0L 4-cyl
Fuel
Regular
Drive
AWD
EPA economy
19 city / 25 hwy
Federal complaints
1,254
Recall campaigns
8
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
726
Other
166
Power train
127
Body & structure
112
Electrical system
107
Steering
80
Lighting
67
Speed control
63
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 54 complaints01 years old: 44 complaints2 years old: 60 complaints3 years old: 86 complaints4 years old: 97 complaints5 years old: 145 complaints56 years old: 234 complaints7 years old: 222 complaints8 years old: 162 complaints9 years old: 96 complaints10 years old: 51 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 1,251 of 1,254 complaints with a usable failure date.

Odometer when the failure occurred

0,000 - 20,000 miles: 54 complaints020,000 - 40,000 miles: 62 complaints40,000 - 60,000 miles: 58 complaints40k60,000 - 80,000 miles: 83 complaints80,000 - 100,000 miles: 63 complaints80k100,000 - 120,000 miles: 37 complaints120,000 - 140,000 miles: 30 complaints120k140,000 - 160,000 miles: 15 complaints160,000 - 180,000 miles: 6 complaints160k180,000 - 200,000 miles: 5 complaints200,000+ miles: 1 complaints200k+
Owner-reported mileage at failure, in 20,000-mile bands. Based on 414 of 1,254 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

726 complaint records33 fire reports4 crash reports
"Engine failed on the highway. Regular maintenance performed on vehicle. No warning lights came on before engine failure...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Power train

127 complaint records4 fire reports6 crash reports
"The gear shift will not come out of park. I had to stick something in the manual brake release hole to shift out of park...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Body & structure

112 complaint records4 fire reports2 crash reports
"I have a 2016 KIA Sorento. The paint is pearl white and it is peeling. The peeling is on the hood, roof and A pillars so far...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE23019
opened Nov 2023
closed Jul 2024Engine And Engine CoolingLoss of Motive Power
On November 13, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23-019) to investigate allegations of loss of motive power relating to head gasket and/or head bolt failure in Model Year (MY) 2016-2017 Kia Sorento vehicles...
DP22003
opened Sep 2022
closed Dec 2023EngineLoss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain...
DP21002
opened Nov 2021
closed Jun 2023Engine And Engine CoolingEngine Oil Pressure Switch Leak
In a letter dated September 30, 2021, Mr. Gerald James (the petitioner) requested that NHTSA conduct an investigation of the Model Year (MY) 2015-2017 Kia Sorento equipped with 3.3L V6 ?Lambda? engines for ?severe oil leaks?

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
22V703000PARK OUTSIDETrailer HitchesKia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as...Normally free
22V612000Power TrainKia America, Inc. (Kia) is recalling certain 2016 Sedona and Sorento vehicles. The vehicles may have been manufactured with faulty automatic transmission shift lever assembly components, preventing the shift lever from...Normally free
18V907000Fuel System, GasolineKia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor...Normally free
16V862000Trailer HitchesKia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016.Normally free
16V770000SeatsKia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016.Normally free
16V480000SuspensionKia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles. A component of the rear suspension may not be properly welded.Normally free
15V446000Seat BeltsKia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014.Normally free
15V089000Vehicle Speed ControlKia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles manufactured October 27, 2014, to January 29, 2015.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2024549
2024-08-15
Label647,384Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus",...
2023449
2023-08-11
Lights And Instruments49,277Issue: On certain vehicles, wear inside the multi-function switch could cause the headlights to turn off suddenly when the switch is in the AUTO mode.
2022453
2022-08-10
Powertrain3,540Issue: On certain vehicles, a problem with the transmission shifter assembly may allow you to shift out of the Park position (P) without pressing the brake pedal.
2021680
2021-11-05
Electrical9,612Issue: Certain vehicles may be equipped with an accessory trailer wiring harness that could fail. Over time, water could leak into the control module and cause a short circuit. If this happens, there could be loss of the trailer lights.
2019143
2019-03-18
Engine79,301Issue: Kia Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails.
Show 3 more Canadian recalls
RecallSystemUnits (CA)Summary
2019098
2019-02-27
Fuel System760Issue: When the engine was replaced under warranty or under Kia's Product Improvement Campaign SC023, the high pressure fuel pipe may not have been properly installed on the fuel pump outlet.
2016540
2016-11-01
Seats And Restraints453On certain vehicles, the driver’s seatback may have been incorrectly welded at time of assembly. This could cause the seatback to fail in a rear-end collision, increasing the risk of injury to vehicle occupants.
2016346
2016-07-05
Structure1,286On certain vehicles, the rear crossmember assist arm bracket may not have been properly welded during the manufacturing process.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
WTY035_TSB
Jun 2024
WARRANTY EXTENSIONEngineTECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY035) to diagnose a coolant leak from the cylinder head gasket area and, if...
WTY031_OWNR302
Nov 2024
WARRANTY EXTENSIONElectrical SystemWARRANTY EXTENSION CAMPAIGN: OWNER RENOTIFICATION (WTY031) - This document is the owner renotification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicles from 5 years /...
WTY035_TSB_R3
Oct 2025
WARRANTY EXTENSIONEngineTECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the left or right margin areas.
WTY031_TSB_R2
Jun 2026
WARRANTY EXTENSIONVisibility/WiperTECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: MULTIFUNCTION SWITCH REPAIR (WTY031) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
SC330_OWNR_301
Sep 2026
SERVICE CAMPAIGNExterior LightingVOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC330 Flight 301) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles.
Show 55 more bulletins
BulletinTypeComponentSummary
CS2312_TSB_R2
Jun 2026
StructureTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information.
SC340_TSB_R5
Apr 2026
EngineVOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS: ECM LOGIC IMPROVEMENT (SC340 REVISION 5) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
WTY026_TSB_R2
Mar 2026
EngineTECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: OIL PRESSURE SWITCH (OPS) REPLACEMENT (WTY026 REVISION 2) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
SC340_TSB_R4
Mar 2026
EngineTECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSION SECM LOGIC IMPROVEMENT (SC340 REV 4) - This bulletin has been revised to include additional information.
TSB_CS2312_R1
Feb 2026
StructureTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information.
SC340_OWNR_UM103
Dec 2025
EngineVOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / UM) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for...
TSB_CS2312
Dec 2025
StructureTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19,...
CS2312_OWNR
Dec 2025
StructureCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign.
PS797
Dec 2025
Back Over PreventionPITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors.
SC340_OWNR_UM101
Nov 2025
EngineVOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 101 / UM) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for...
SC340_TSB_R2
Nov 2025
EngineTECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
SC340_TSB_R1
Nov 2025
EngineTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This bulletin has been revised to include additional information. New / revised sections of this bulletin are indicated by a black bar in the margin area.
SC340_TSB
Nov 2025
EngineTECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This bulletin provides information to upgrade the Electronic Control Module ‘ECM’ system software for certain 2016-2022MY vehicles equipped with 2.4L...
SC340_DP
Oct 2025
EngineVOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC340) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM)...
SC340_DPSM
Oct 2025
EngineVOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC340) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the...
SC340_POC
Oct 2025
EngineVOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC340_POC: PROOF OF CORRECTION CARD
SC340_QA
Oct 2025
EngineVOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC340) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC340.
SC340_STKR
Oct 2025
EngineSC340_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER
SC330_OWNR_201
Sep 2025
SERVICE CAMPAIGNElectrical SystemVOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC330) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles.
TSB_TRA046_R5
Apr 2025
Power TrainTECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_ENG222_R8
Apr 2025
EngineTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_ENG222_R7
Feb 2025
EngineTECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
SC330_OWNR
Feb 2025
SERVICE CAMPAIGNExterior LightingVOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC330) - This document is the owner notification advising that Kia conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento vehicles, manufactured from...
SC330_DP
Jan 2025
SERVICE CAMPAIGNExterior LightingVOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC330) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on certain 2016-2018 MY Sorento...
SC330_DPSM
Jan 2025
SERVICE CAMPAIGNExterior LightingVOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC330) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Service Campaign to replace the multi-function switch knob with improved parts on...
SC330_QA
Jan 2025
SERVICE CAMPAIGNExterior LightingVOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC330) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Service Campaign SC330.
SC330_TSB
Jan 2025
Electrical SystemTECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: MULTI-FUNCTION SWITCH REPAIR (SC330) - This bulletin provides information to repair the multi-function switch knob on certain 2016-2018MY Sorento (UMa) vehicles manufactured from October 27, 2014 through March 7, 2018.
WTY035_TSB_R2
Nov 2024
EngineTECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the left or right margin areas.
WTY035_TSB_R1
Aug 2024
EngineTECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY035) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
CS2304_TSB_R7
Jun 2024
Electrical SystemTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
TSB_TRA046_R4
May 2024
Power TrainThis bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
PI1802YZ_TSB_R7
Mar 2024
Electrical SystemTECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
WTY031_TSB_R1
Dec 2023
Electrical SystemTECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
WTY035_OWNR
Dec 2023
Engine And Engine CoolingWARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle's engine in 2016-2017 MY Sorento vehicles equipped with 3.3L V6...
WTY035_REIMB
Dec 2023
Engine And Engine CoolingWARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY035_DP
Dec 2023
Engine And Engine CoolingWARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle' engine in 2016-2017 MY Sorento vehicles equipped...
WTY035_DPSM
Dec 2023
Engine And Engine CoolingWARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle's engine in 2016-2017...
WTY035_QA
Dec 2023
Engine And Engine CoolingWARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY035).
WTY031_OWNR16171
Oct 2023
Exterior LightingWARRANTY EXTENSION: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicles from 5 years / 60,000 miles to...
CS2304_TSB_R6
Oct 2023
EquipmentTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
PS750
Sep 2023
Power TrainPITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference.
CS2304_TSB_R5
Aug 2023
Electrical SystemTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
CS2310_TSB_R1
Aug 2023
Electrical SystemTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information.
CS2304B_OWNR2
Jul 2023
Electrical SystemCUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the...
CS2304_TSB_R4
Jul 2023
Electrical SystemTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
CS2310_TSB
Jul 2023
Electrical SystemTECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY...
WTY031_OWNR1617
May 2023
Exterior LightingWARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicles from 5 years / 60,000 miles to 15...
WTY031_TSB
May 2023
Electrical SystemTECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin provides information associated with the 'Multifunction Switch Warranty Extension Program' (WTY031) to repair the multifunction switch knob on 2016-2018MY Sorento (UMa) vehicles, produced at Kia...
CS2304_TSB_R3
May 2023
Electrical SystemTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
CS2304_TSB_R2
May 2023
Electrical SystemTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.
WTY031_REIMB
Apr 2023
Electrical SystemWARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch.
WTY031_QA
Apr 2023
Exterior LightingWARRANTY EXTENSION: QUESTION AND ANSWER - This document is a Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension (WTY031).
WTY031_DPSM
Apr 2023
Exterior LightingWARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016- 2018 MY Sorento...
WTY031_DP
Apr 2023
Exterior LightingWARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2018 MY Sorento vehicles from 5 years / 60,000...
SC260_OWNR
Apr 2023
Electrical SystemVOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY Kia Sorento vehicles equipped with 2.0L Turbo GDI engines manufactured from October...

Showing 60 of 269 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  3. Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 8 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 4 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
  6. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Kia Sorento →