Engine
2.4L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 428 of 428 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 100 of 428 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Engine & cooling
169 complaint records11 fire reports2 crash reports
"While driving on a highway my engine failed causing me to have to pull over into the shoulder. I was told there was a defect in oil consumption...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Electrical system
68 complaint records7 fire reports3 crash reports
"Back up camera failure while attempting to drive. Ongoing since water issues in 2019 due to "manufacturers design flaw". Manufacturer will not resolve...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Body & structure
55 complaint records1 crash report
"Front bumper (black) is peeling. Local repair shop said the bumper was not properly primed before they (KIA) painted them. Peeling started 9/15/2021..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| DP22003 opened Sep 2022 | closed Dec 2023 | Engine | Loss of Motive Power The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 22V703000PARK OUTSIDE | Trailer Hitches | Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as... | Normally free |
| 23V639000 | Back Over Prevention | Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024549 2024-08-15 | Label | 647,384 | Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus",... |
| 2023516 2023-09-18 | Visual System | 12,172 | Issue: On certain vehicles, water could leak into the rearview camera and cause the rearview camera image not to display. Canadian regulations require the rearview image to display when reversing. |
| 2021680 2021-11-05 | Electrical | 9,612 | Issue: Certain vehicles may be equipped with an accessory trailer wiring harness that could fail. Over time, water could leak into the control module and cause a short circuit. If this happens, there could be loss of the trailer lights. |
| 2019639 2019-12-17 | Engine | 26,082 | Issue: Kia Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| WTY034_DP May 2024 | WARRANTY EXTENSION | Fuel/Propulsion System | WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY034) - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel pump for eligible vehicles from... |
| WTY034_DPSM May 2024 | WARRANTY EXTENSION | Fuel/Propulsion System | WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (WTY034) - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the high-pressure fuel... |
| WTY034_QA May 2024 | WARRANTY EXTENSION | Fuel/Propulsion System | WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY034) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY034. |
| WTY034_TSB May 2024 | WARRANTY EXTENSION | Fuel/Propulsion System | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - his bulletin provides information associated with the ‘Warranty Extension Program’ (WTY034) to diagnose the ‘Malfunction Indicator Lamp’ (MIL) accompanied by DTC P0088 and, if... |
| WTY034_OWNR_UM May 2024 | WARRANTY EXTENSION | Fuel/Propulsion System | WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY034) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the high-pressure fuel pump in certain 2019-2020 MY Sorento vehicles equipped with 3.3L... |
| WTY034_REIMB May 2024 | WARRANTY EXTENSION | Engine | WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY034) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch. |
| WTY034_TSB_R1 Sep 2024 | WARRANTY EXTENSION | Fuel/Propulsion System | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. |
Show 53 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SC365_OWNR_UM Sep 2026 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC365) - This document is the owner notification advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) to ensure... | |
| SC365_DP Sep 2026 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC365) - This document is the announcement to the dealer principals advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control... | |
| SC365_DPSM Sep 2026 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC365) - This document is the announcement to dealer Parts and Service managers advising that Kia is conducting an important Voluntary Emissions Service Campaign to improve the emissions software logic... | |
| SC365_QA Sep 2026 | Electrical System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC365) – This document is the Question and Answer Guide containing the most frequently asked questions regarding Voluntary Emissions Service Campaign SC365. | |
| SC365_POC Sep 2026 | Electrical System | SC365_POC: PROOF OF CORRECTION CARD | |
| SC365_STKR Sep 2026 | Electrical System | SC365_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER | |
| SC365_TSB Sep 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: This bulletin provides the procedure to update the emissions‑related logic of the Engine Control Unit (ECU) system software on certain 2019–2020MY Sorento (UMa) and 2019–2021MY Sedona (YP) vehicles equipped with... | |
| CS2312_TSB_R2 Jun 2026 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. | |
| SC340_TSB_R5 Apr 2026 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS: ECM LOGIC IMPROVEMENT (SC340 REVISION 5) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| SC340_TSB_R4 Mar 2026 | Electrical System | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSION SECM LOGIC IMPROVEMENT (SC340 REV 4) - This bulletin has been revised to include additional information. | |
| TSB_CS2312_R1 Feb 2026 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. | |
| SC340_OWNR_UM103 Dec 2025 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / UM) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for... | |
| TSB_CS2312 Dec 2025 | Structure | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19,... | |
| CS2312_OWNR Dec 2025 | Structure | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. | |
| SC340_TSB_R3 Dec 2025 | Engine | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PS797 Dec 2025 | Back Over Prevention | PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. | |
| SC340_OWNR_UM101 Nov 2025 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 101 / UM) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for... | |
| SC340_TSB_R2 Nov 2025 | Engine | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| SC340_TSB_R1 Nov 2025 | Engine | TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This bulletin has been revised to include additional information. New / revised sections of this bulletin are indicated by a black bar in the margin area. | |
| SC340_TSB Nov 2025 | Engine | TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This bulletin provides information to upgrade the Electronic Control Module ‘ECM’ system software for certain 2016-2022MY vehicles equipped with 2.4L... | |
| SC340_DP Oct 2025 | Electrical System | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC340) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM)... | |
| SC340_DPSM Oct 2025 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC340) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the... | |
| SC340_POC Oct 2025 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC340_POC: PROOF OF CORRECTION CARD | |
| SC340_QA Oct 2025 | Engine | VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC340) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC340. | |
| SC340_STKR Oct 2025 | Engine | SC340_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION LABEL/STICKER | |
| TSB_TRA046_R5 Apr 2025 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ENG222_R8 Apr 2025 | Engine | TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| WTY034_TSB_R2 Mar 2025 | Fuel/Propulsion System | TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_ENG222_R7 Feb 2025 | Engine | TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2304_TSB_R7 Jun 2024 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_TRA046_R4 May 2024 | Power Train | This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced. | |
| PI1805YZ_TSB Jan 2024 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT (PI1805Y/Z) - This bulletin provides information related to the Technical Service Bulletin previously published in (PI1805) titled "Knock Sensor Detection System - ECU Logic Improvement" for certain 2019MY Optima (JFa),... | |
| CS2304_TSB_R6 Oct 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| PS750 Sep 2023 | Steering | PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. | |
| CS2304_TSB_R5 Aug 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2310_TSB_R1 Aug 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. | |
| CS2304B_OWNR2 Jul 2023 | Electrical System | CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the... | |
| CS2304_TSB_R4 Jul 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| TSB_FUE064 Jul 2023 | Fuel System | TECHNICAL SERVICE BULLETIN: FUEL PUMP INSPECTION AND UPPER FUEL PUMP MODULE REPLACEMENT - This bulletin provides information associated with the 'Fuel Pump Warranty Extension Program' (WTY033) to inspect the low-pressure fuel pump on 2018-2019MY Sorento (UMa) vehicles... | |
| CS2310_TSB Jul 2023 | Electrical System | TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY... | |
| WTY033_OWNR Jun 2023 | Fuel System | WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the announcement to the vehicle owners that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the low-pressure fuel pump on 2018-2019 MY Sorento vehicles from 5 years / 60,000 miles to 15... | |
| WTY033_DP Jun 2023 | Fuel System | WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the low-pressure fuel pump on 2018-2019 MY Sorento vehicles from 5 years / 60,000 miles to... | |
| WTY033_DPSM Jun 2023 | Fuel System | WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the low-pressure fuel pump on 2018-2019 MY Sorento vehicles from 5 years / 60,000 miles to... | |
| WTY033_QA Jun 2023 | Fuel System | WARRANTY EXTENSION: QUESTION AND ANSWER - This document is a Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension (WTY033). | |
| WTY033_REIMB Jun 2023 | Fuel System | WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension program launch. | |
| CS2304_TSB_R3 May 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2304_TSB_R2 May 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. | |
| CS2304_TSB_R1 Mar 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. | |
| CS2304B_OWNR Mar 2023 | Electrical System | CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject... | |
| CS2304_TSB Mar 2023 | Electrical System | TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated... | |
| TSB_TRA046_R3 Nov 2022 | Power Train | TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. | |
| TSB_ENG219_R1 Sep 2022 | Electrical System | TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval... | |
| TSB_SST067_R2 Sep 2022 | Engine And Engine Cooling | TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). |
Showing 60 of 116 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 7 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Kia Sorento →