Mercedes-Benz Metris

263 federal complaints across 9 model years (2015-2023) ยท 31 recall campaigns

Complaints by model year

Federal complaints filed against each model year of the Mercedes-Benz Metris. Hover a bar for the count.

2015
2016
2017
2018
2019
2020
2021
2022
2023
Three most-complained-about yearsAll other years

Which years to avoid

Ranked from the same federal record. Click any year for its full file.

Years to look at twice

  1. 2016 Mercedes-Benz Metris - 154 complaints
  2. 2018 Mercedes-Benz Metris - 38 complaints
  3. 2017 Mercedes-Benz Metris - 37 complaints
Highest raw complaint counts. Counts are not adjusted for sales volume.

Quieter years

  1. 2016 Mercedes-Benz Metris - 154 complaints
Fewest complaints among years with a meaningful record; the two newest model years are excluded because they have had little time to accumulate filings.

What fails, all years combined

Fuel system
49
Tires
45
Glass & wipers
23
Engine & cooling
22
Wheels
21
Steering
20

Every model year

Model yearComplaintsRecalls
2023 Mercedes-Benz Metris44
2022 Mercedes-Benz Metris95
2021 Mercedes-Benz Metris27
2020 Mercedes-Benz Metris88
2019 Mercedes-Benz Metris1012
2018 Mercedes-Benz Metris3810
2017 Mercedes-Benz Metris3714
2016 Mercedes-Benz Metris15413
2015 Mercedes-Benz Metris13

Recall campaigns, all years

Every campaign filed against this model, with the model years it covers. Recall repairs are free at the dealer.

CampaignYearsComponentSummary
26V0700002020-2023Air BagsDaimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can ca
25V4630002020-2023EquipmentDaimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, whic
23V8810002022-2023Fuel System, GasolineDaimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
23V4440002021-2023Fuel System, GasolineDaimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result
22V4820002016-2018TiresDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such,
22V3600002019-2021Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module'
22V1340002017-2022Fuel System, GasolineDaimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which ca
22V0990002015-2018Back Over PreventionDaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
22V0660002016-2021Service Brakes, HydraulicDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
21V5130002021Seat BeltsDaimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt
21V1060002021SeatsDaimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Metris vehicles equipped with an adjustable front passenger seat. The front passenger seat frame base may not
21V0550002016-2020Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may
20V7290002019-2020Service Brakes, HydraulicDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Metris right-hand drive vehicles. The screwed fittings between the rigid steel brake lines routed through
20V3400002019Power TrainDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to t
19V7150002016-2020Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat
19V6930002018-2019Unknown Or OtherDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-rel
19V6660002019SeatsDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that
19V5450002019EquipmentDaimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the
19V4890002018-2019SteeringDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manu
19V2900002016-2017SteeringDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,
19V2220002018-2019Unknown Or OtherDaimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality i
18V8370002016-2017Fuel System, GasolineDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the tr
18V4970002017-2018Power TrainDaimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
18V3350002015-2017Power TrainDaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, poten
17V6510002017SuspensionDaimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wh
17V5950002015-2017SteeringDaimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welde
17V2720002016Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received
17V2440002016Seat BeltsDaimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly i
17V1480002016-2017Lane DepartureDaimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the
16V9350002017Air BagsDaimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a pas