Engine
2.0L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
When it fails
The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.
Vehicle age when the failure occurred
Years between the model year and the owner's reported failure date. Based on 126 of 126 complaints with a usable failure date.
Odometer when the failure occurred
Owner-reported mileage at failure, in 20,000-mile bands. Based on 59 of 126 complaints reporting a plausible odometer (500 to 500,000 miles; unverified).
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Fuel system
38 complaint records
"SMELL OF GAS ON THE INTERIOR OF CAR. SEEMS TO HAPPEN WHEN TEMPERATURE IS COLD OUTSIDE. IT HAS HAPPENED MORE THAN ONCE...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse fuel system parts in the directory →
Glass & wipers
23 complaint records
"I'M ON MY 3RD WINDSHIELD IN 3 YEARS, NEVER HAD THIS ISSUE BEFORE AND I'VE BEEN DRIVING FOR 35 YEARS. EVERY WINDSHIELD ADDS $1,000.00 TO MY YEARLY UPKEEP...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse glass & wipers parts in the directory →
Engine & cooling
17 complaint records1 fire report
"SMELL OF GAS ON THE INTERIOR OF CAR. SEEMS TO HAPPEN WHEN TEMPERATURE IS COLD OUTSIDE. IT HAS HAPPENED MORE THAN ONCE...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE18002 opened Mar 2018 | closed Jun 2019 | Fuel System, Gasoline | Low Pressure Fuel Supply Hose Leak - led to recall 18V837000 On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 22V482000 | Tires | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. | Normally free |
| 22V099000 | Back Over Prevention | Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze. | Normally free |
| 22V066000 | Service Brakes, Hydraulic | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach. | Normally free |
| 21V055000 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. | Normally free |
| 19V715000 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially... | Normally free |
| 19V290000 | Steering | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota,... | Normally free |
| 18V837000 | Fuel System, Gasoline | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody... | Normally free |
| 18V335000 | Power Train | Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the... | Normally free |
Show 5 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 17V595000 | Steering | Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins. | Normally free |
| 17V272000 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. | Normally free |
| 17V244000 | Seat Belts | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. | Normally free |
| 17V148000 | Lane Departure | Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and... | Normally free |
| 16V342000 | Power Train | Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2026167 2026-04-02 | Tires | 9,044 | Issue: On certain vehicles, winter tires with the wrong load rating may have been installed. As a result, the tires may be overloaded. This could cause poor handling or a tire failure. |
| 2022343 2022-06-14 | Label | 5,116 | Issue: On certain vehicles, the gross axle weight ratings (GAWR) are higher than the allowable maximum load for the tires. As a result, the tires could be overloaded. |
| 2022085 2022-02-23 | Visual System | 3,701 | Issue: On certain vehicles, the rearview camera image could freeze while backing up. Safety Risk: A rearview camera that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. |
| 2019515 2019-10-11 | Electrical | 1,798 | Issue: Certain vans equipped with an integrated backup battery do not have a cover installed over the front passenger's seat base. |
| 2019176 2019-04-10 | Steering | 1,390 | Issue: On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist. |
Show 4 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2018654 2018-11-28 | Fuel System | 2,259 | On certain vehicles, fuel may weep or leak from one of the lower connecting points of the fuel hose. If this occurs, a fuel odour may be detected inside the vehicle. |
| 2017220 2017-04-21 | Electrical | 1 | Certain vehicles may have received incorrect module coding updates between December 3rd, 2016 and December 5th, 2016 during vehicle servicing. |
| 2017202 2017-04-11 | Seats And Restraints | 69 | Certain vehicles may have been equipped with seat belt pretensioner igniters that do not meet specifications. |
| 2017119 2017-03-08 | Accessories | 2 | On certain vehicles equipped with the passive Blind Spot Monitoring (BSM) system, the function may not operate properly due to the wrong instrument cluster and steering wheel being installed. As a result, the BSM cannot be activated. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| LI54_30-N-080701 Jul 2026 | Unknown Or Other | ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. | |
| LI80.20-N-079697 Jun 2026 | Structure | Acoustic Warning or message occurring when a closed sliding door is not recognized Complaint Customer may state the warning message or indicator accompanied by acoustic tone alerting the sliding door is ajar when the door is completely closed Cause There are several reasons that... | |
| LI49.10-N-080528 Jun 2026 | Fuel/Propulsion System | OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC00, 15E100, 155700,... | |
| LI47.50-N-072080_4 May 2026 | Unknown Or Other | Check engine light on and FC P146264 stored in engine and fuel pump control units Complaint Check engine light active and FC P146264 Temp. and pressure sensor B4/15 is stored in Engine control unit and Fuel pump control unit. Cause Software parameter in Fuel pump control unit. | |
| LI27.19-N-079793 Sep 2025 | Power Train | Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| LI01.20-N-079115_1 Apr 2025 | Engine | Check engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10). | |
| LI82.35-N-078930 Mar 2025 | Visibility/Wiper | Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. | |
| LI07.70-N-078824 Feb 2025 | Fuel/Propulsion System | Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless otherwise specified in... | |
| LI13.22-N-078825_1 Feb 2025 | Engine | M274 poly-V belt squeaking noises, falls off, not aligned, broken | |
| LI49.00-N-078608 Nov 2024 | Engine | SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. | |
| LI08.10-N-078545 Oct 2024 | Power Train | Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. | |
| VS2RADREI Jul 2024 | SERVICE CAMPAIGN | Unknown Or Other | Mercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure required under FMVSS 110... |
| LI46.35-N-076604 Jul 2023 | Steering | Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02). | |
| LI82.85-N-074054 Jul 2023 | Equipment | The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. | |
| LI00.19-N-075749 Jan 2023 | Electrical System | Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CAN network. | |
| MB Launch NCU-VS Dec 2022 | Visibility | (RC)Replace Rear View Camera and Update Software | |
| LI54.65-N-075675 Nov 2022 | Visibility | Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry out any diagnostic work! | |
| MB Initial NCU-P Sep 2022 | Tires | (RC)Replace Tire Loading Information Label and Inspect Tires | |
| Recall Informati Jun 2022 | Back Over Prevention | (RC)Replace and Update Rear View Camera | |
| 2022030032 Apr 2022 | Service Brakes | Brake Fluid Reservoir Mounting. | |
| VSC2021110005 Dec 2021 | Seat Belts | Replace Certain Seatbelts | |
| LI82.85-N-074054 Dec 2021 | Electrical System | "Audio 30/40 VIS (Garmin) head unit - Con- nection failure with smartphone integration " | |
| NCUVS2KRUMPE Nov 2021 | Fuel System | Update Fuel System Control Unit | |
| Launch NCU-VSXHE Feb 2021 | Electrical System | "eCall" Hermes Software Update | |
| Initial NCU-PDGH Feb 2021 | Electrical System | Initial NCU-eCall Software Update | |
| MY14-16 906 OM65 Feb 2021 | Engine And Engine Cooling | Stop Sale for Pending Emission Modification | |
| Launch NCU - 202 Jan 2021 | Equipment | Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class,... | |
| Initial NCU - MY Sep 2020 | Engine And Engine Cooling | Initial Notice - STOP SALE - Pending Emissions Modification | |
| V-RC-2020070008 Aug 2020 | Power Train | Propeller Shaft | |
| V-RC-2020010011 Feb 2020 | Seats | Seat Base Cover | |
| LI82.95-N-070783 Jan 2020 | Electrical System | Fault message in instrument cluster "SOS not ready" - SOS button in overhead control panel flashes | |
| LI82.62-P-067526 Jan 2020 | Equipment | Burmeister High-End 3D Surround: Speakers may temporarily not emit sound | |
| LI91.40-N-062773 Dec 2019 | Seat Belts | Seat belt does not roll up correctly | |
| MB Initial NCU - Oct 2019 | Seats | Initial NCU - Seat Base Cover | |
| V-RC-2019100002 Oct 2019 | Steering | Steering Gear Bolt | |
| LI72 20-N-062702 Jun 2019 | Structure | Liftgate deformed below the star | |
| LI30-21-N-069662 May 2019 | Vehicle Speed Control | Supplemental Cruise Control Installation Instructions, 447 without Code MS1 | |
| LI30 21-N-069662 Apr 2019 | Vehicle Speed Control | Supplemental Cruise Control Installation Instructions, 447 without Code MS1 | |
| LI82 10-N-069621 Apr 2019 | Exterior Lighting | Stress Cracks in the Left and/or Right Headlamp Lenses | |
| LI07 00-N-068683 Aug 2018 | Fuel System | Complaint of Fuel Odor with Model 447 with M274 Engine | |
| V-RC-2018070002 Jul 2018 | Structure | Transmission carrier attachment: Daimler AG, has determined thatin certain Model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque. | |
| V-RC-2018060012 Jun 2018 | Power Train | Transmission carrier attachment. | |
| 2017100013 May 2018 | Air Bags | Add serial number of installed front passenger airbag to VeDoc. | |
| LI4730N0660142 Apr 2018 | Unknown Or Other | Update document with remedy. Newly released purge valve. | |
| 14CSA23 Oct 2017 | Equipment | 14CSA23 CSC Announces ?Tech Tips? ? DDCSN | |
| LI40.10-N-062599 Jan 2017 | Tires | One-sided tire wear (inside or outside shoulder) on the front axle | |
| LI91.40-N-062773 Jun 2016 | Seat Belts | Seat belt does not retract correctly | |
| LI72.16-N-062704 Jun 2016 | Structure | Noises from sliding door while driving | |
| 16TS7 Mar 2016 | Fuel System | 16TS7 Reman Diesel Particulate Filter Serial Number | |
| 2015110005 Jan 2016 | Equipment | Service Campaign | |
| 14TL8 Oct 2014 | Equipment | 14TL8 TorcUP? Non-Impacting Torque Tool. | |
| 14CSA22 Oct 2014 | Electrical System | 14CSA22 DTNA Chassis Wiring Diagrams | |
| 14TL9 Oct 2014 | Equipment | 14TL9 Special Tool Warranty Program. | |
| 14TL7 Oct 2014 | Equipment | 14TL7 DD Platform Flywheel Housing Runout Tool W470589032100 | |
| 14CSA21 Oct 2014 | Equipment | 14CSA21 Holiday Schedule for the Detroit Customer Support Center ? | |
| 14CSA20 Oct 2014 | Equipment | 14CSA20 EGR Valve Actuator Kit P/N E23539699 | |
| sb2080 Oct 2014 | Engine And Engine Cooling | sb2080 Australian CST M1400 Isolated Radiator Retrofit | |
| 14TL2 Jul 2014 | Engine | 14TL2 DD Platform Engine Stand Adapter W060589023100 | |
| 14TL5 Jul 2014 | Equipment | 14TL5 ABS Power Line Carrier Converter Available Through PDC | |
| 14TS19 Jul 2014 | Fuel System | 14TS19 DD Platform High Pressure Fuel Lines |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 13 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Mercedes-Benz Metris →