Complaints by model year
Federal complaints filed against each model year of the Mercedes-Benz Sprinter 2500. Hover a bar for the count.
2007
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
Three most-complained-about yearsAll other years
Which years to avoid
Ranked from the same federal record. Click any year for its full file.
Years to look at twice
- 2020 Mercedes-Benz Sprinter 2500 - 134 complaints
- 2019 Mercedes-Benz Sprinter 2500 - 95 complaints
- 2021 Mercedes-Benz Sprinter 2500 - 82 complaints
Highest raw complaint counts. Counts are not adjusted for sales volume.
Quieter years
- 2022 Mercedes-Benz Sprinter 2500 - 64 complaints
- 2021 Mercedes-Benz Sprinter 2500 - 82 complaints
- 2019 Mercedes-Benz Sprinter 2500 - 95 complaints
Fewest complaints among years with a meaningful record; the two newest model years are excluded because they have had little time to accumulate filings.
What fails, all years combined
Every model year
| Model year | Complaints | Recalls |
|---|---|---|
| 2025 Mercedes-Benz Sprinter 2500 | 4 | 1 |
| 2024 Mercedes-Benz Sprinter 2500 | 17 | 4 |
| 2023 Mercedes-Benz Sprinter 2500 | 27 | 7 |
| 2022 Mercedes-Benz Sprinter 2500 | 64 | 7 |
| 2021 Mercedes-Benz Sprinter 2500 | 82 | 18 |
| 2020 Mercedes-Benz Sprinter 2500 | 134 | 22 |
| 2019 Mercedes-Benz Sprinter 2500 | 95 | 42 |
| 2018 Mercedes-Benz Sprinter 2500 | 24 | 9 |
| 2017 Mercedes-Benz Sprinter 2500 | 15 | 7 |
| 2016 Mercedes-Benz Sprinter 2500 | 43 | 15 |
| 2015 Mercedes-Benz Sprinter 2500 | 29 | 14 |
| 2014 Mercedes-Benz Sprinter 2500 | 43 | 6 |
| 2013 Mercedes-Benz Sprinter 2500 | 34 | 3 |
| 2012 Mercedes-Benz Sprinter 2500 | 11 | 2 |
| 2011 Mercedes-Benz Sprinter 2500 | 17 | 4 |
| 2010 Mercedes-Benz Sprinter 2500 | 20 | 6 |
| 2009 Mercedes-Benz Sprinter 2500 | 2 | 0 |
| 2007 Mercedes-Benz Sprinter 2500 | 1 | 1 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Recall repairs are free at the dealer.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 25V725000 | 2023-2024 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing th |
| 25V712000 | 2025 | Forward Collision Avoidance | Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss |
| 25V609000 | 2024 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly. |
| 25V135000 | 2024 | Parking Brake | Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, th |
| 24V930000 | 2019-2022 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in cer |
| 24V517000 | 2023-2024 | Suspension | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-tr |
| 24V225000 | 2023 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground con |
| 24V166000 | 2023 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can resu |
| 23V876000 | 2019-2023 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing |
| 23V875000 | 2019-2021 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement |
| 23V874000 | 2020 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmembe |
| 23V849000 | 2023 | Suspension | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a los |
| 23V806000 | 2021-2023 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and int |
| 23V444000 | 2021-2022 | Fuel System, Gasoline | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result |
| 23V204000 | 2019-2022 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any inf |
| 23V101000 | 2022 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swive |
| 22V796000 | 2019-2022 | Power Train | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic tr |
| 22V491000 | 2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter 2500 vehicles. The generator wiring harness may be incorrectly connected to the electric power steeri |
| 22V360000 | 2019-2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module' |
| 22V281000 | 2019-2021 | Back Over Prevention | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due t |
| 22V131000 | 2021 | Suspension | Daimler Vans USA, LLC. (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The shim on the torsion bar was installed incorrectly during assembly. |
| 22V073000 | 2021 | Equipment | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading lab |
| 21V972000 | 2019-2020 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehic |
| 21V934000 | 2021 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened. |
| 21V933000 | 2021 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allo |
| 21V779000 | 2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery cas |
| 21V513000 | 2021 | Seat Belts | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt |
| 21V411000 | 2019-2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to |
| 21V410000 | 2019-2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats |
| 21V359000 | 2020 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly. |