Complaints by model year
Distinct federal complaints filed against each model year of the Mercedes-Benz Sprinter 2500, to date. Hover a bar for the count. Older years have had longer to accumulate filings; the rankings below correct for that.
2007
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
Highest totals within an 8-year windowAll other years
Model years compared
Ranked from the same federal record on an equal exposure window. Click any year for its full file.
Highest complaint totals
- 2014 Mercedes-Benz Sprinter 2500 - 33 complaints in its first 8 years (38 to date)
- 2016 Mercedes-Benz Sprinter 2500 - 26 complaints in its first 8 years (28 to date)
- 2013 Mercedes-Benz Sprinter 2500 - 18 complaints in its first 8 years (21 to date)
Ranked on distinct complaints filed within eight years of the model year, so old and new years get the same exposure window. Not adjusted for sales volume; a best-selling year files more complaints at the same failure rate.
Lowest totals among mature years
- 2016 Mercedes-Benz Sprinter 2500 - 26 complaints in its first 8 years (28 to date)
- 2014 Mercedes-Benz Sprinter 2500 - 33 complaints in its first 8 years (38 to date)
Same eight-year window, among model years old enough to have completed it and with at least 25 complaints in it. Model years before 1990 are excluded because the federal file begins in 1995. A low total is not proof of reliability.
What owners report, all years combined
Every model year
| Model year | Complaints to date | Within 8 years | Recalls |
|---|---|---|---|
| 2025 Mercedes-Benz Sprinter 2500 | 2 | 2 | 1 |
| 2024 Mercedes-Benz Sprinter 2500 | 12 | 12 | 4 |
| 2023 Mercedes-Benz Sprinter 2500 | 18 | 18 | 7 |
| 2022 Mercedes-Benz Sprinter 2500 | 40 | 40 | 7 |
| 2021 Mercedes-Benz Sprinter 2500 | 45 | 45 | 18 |
| 2020 Mercedes-Benz Sprinter 2500 | 80 | 80 | 22 |
| 2019 Mercedes-Benz Sprinter 2500 | 67 | 67 | 42 |
| 2018 Mercedes-Benz Sprinter 2500 | 14 | 14 | 9 |
| 2017 Mercedes-Benz Sprinter 2500 | 13 | 13 | 7 |
| 2016 Mercedes-Benz Sprinter 2500 | 28 | 26 | 15 |
| 2015 Mercedes-Benz Sprinter 2500 | 23 | 16 | 14 |
| 2014 Mercedes-Benz Sprinter 2500 | 38 | 33 | 6 |
| 2013 Mercedes-Benz Sprinter 2500 | 21 | 18 | 3 |
| 2012 Mercedes-Benz Sprinter 2500 | 8 | 5 | 2 |
| 2011 Mercedes-Benz Sprinter 2500 | 14 | 14 | 4 |
| 2010 Mercedes-Benz Sprinter 2500 | 14 | 7 | 6 |
| 2009 Mercedes-Benz Sprinter 2500 | 1 | 0 | 0 |
| 2007 Mercedes-Benz Sprinter 2500 | 1 | 0 | 1 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 25V725000 | 2023-2024 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. |
| 25V712000 | 2025 | Forward Collision Avoidance | Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. |
| 25V609000 | 2024 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly. |
| 25V135000 | 2024 | Parking Brake | Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. |
| 24V930000 | 2019-2022 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. |
| 24V517000 | 2023-2024 | Suspension | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. |
| 24V225000 | 2023 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. |
| 24V166000 | 2023 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. |
| 23V876000 | 2019-2023 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. |
| 23V875000 | 2019-2021 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. |
| 23V874000 | 2020 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. |
| 23V849000 | 2023 | Suspension | Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. |
| 23V806000 | 2021-2023 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. |
| 23V444000 | 2021-2022 | Fuel System, Gasoline | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. |
| 23V204000 | 2019-2022 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. |
| 23V101000 | 2022 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. |
| 22V796000 | 2019-2022 | Power Train | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic... |
| 22V491000 | 2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter 2500 vehicles. |
| 22V360000 | 2019-2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. |
| 22V281000 | 2019-2021 | Back Over Prevention | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. |
| 22V131000 | 2021 | Suspension | Daimler Vans USA, LLC. (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The shim on the torsion bar was installed incorrectly during assembly. |
| 22V073000 | 2021 | Equipment | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. |
| 21V972000 | 2019-2020 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. |
| 21V934000 | 2021 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened. |
| 21V933000 | 2021 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. |
| 21V779000 | 2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. |
| 21V513000 | 2021 | Seat Belts | Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat... |
| 21V411000 | 2019-2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. |
| 21V410000 | 2019-2021 | Electrical System | Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. |
| 21V359000 | 2020 | Structure | Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly. |