2020 Mercedes-Benz Sprinter 2500WARRANTY EXTENSION ON FILE

80 federal complaints (134 component records) · 22 recall campaigns on file · 136 service bulletins · 15 Canadian recalls
See all 18 model years of the Mercedes-Benz Sprinter 2500 →
EPA economy
Not rated (heavy-duty)
Federal complaints
80
Recall campaigns
22
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Driver assistance
31
Electrical system
21
Power train
18
Engine & cooling
15
Brakes
12
Other
9
Steering
8
Speed control
5
Complaints are owner-reported and not verified by the agency.

When it fails

The timing of this vehicle's reported failures, from the complaint file itself. A cluster tells you what to expect and when; it is shaped by reporting behavior as well as by the vehicle.

Vehicle age when the failure occurred

0 years old: 12 complaints01 years old: 19 complaints2 years old: 24 complaints3 years old: 13 complaints4 years old: 5 complaints5 years old: 5 complaints56 years old: 2 complaints7 years old: 0 complaints8 years old: 0 complaints9 years old: 0 complaints10 years old: 0 complaints1011 years old: 0 complaints12 years old: 0 complaints13 years old: 0 complaints14 years old: 0 complaints15 years old: 0 complaints1516 years old: 0 complaints17 years old: 0 complaints18 years old: 0 complaints19 years old: 0 complaints20+ years old: 0 complaints20+
Years between the model year and the owner's reported failure date. Based on 80 of 80 complaints with a usable failure date.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Driver assistance

31 complaint records
"THE ACTIVE LANE ASSIST BRAKES TOO AGGRESSIVELY WHEN APPROACHING LANE LINES. SEVERAL TIMES IT HAS ACTIVATED UNDER SLICK CONDITIONS AND HAS INITIATED A SKID.*DT*JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →

Electrical system

21 complaint records1 fire report
"The rear camera has gone out on numerous occasions. When I place the vehicle in reverse, my infotainment displays a black area with a camera with a line through it, indicating the rear camera is not working...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Power train

18 complaint records2 crash reports
"None responsive throttle, driving on highway and engine loses power and loses all throttle response causing rapid slowing to traffic behind the vehicle. No warning lamps and CEL’s. Problem occurs at random times with no CEL or warning...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
24V930000Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions.Normally free
23V876000StructureDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.Normally free
23V875000StructureDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles.Normally free
23V874000StructureDaimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.Normally free
23V204000Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.Normally free
22V796000Power TrainDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission.Normally free
22V360000Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles.Normally free
22V281000Back Over PreventionDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error.Normally free
Show 14 more recall campaigns
CampaignComponentSummaryRemedy
21V972000Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles.Normally free
21V411000Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup.Normally free
21V410000Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats.Normally free
21V359000StructureDaimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.Normally free
21V241000SteeringDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.Normally free
21V235000Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles.Normally free
21V153000Latches/Locks/LinkagesDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door.Normally free
21V152000Service Brakes, HydraulicDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles.Normally free
21V077000Back Over PreventionDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera.Normally free
21V055000Electrical SystemDaimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles.Normally free
20V802000Service Brakes, HydraulicDaimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes.Normally free
20V663000SteeringDaimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles.Normally free
20V631000Service Brakes, HydraulicDaimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.Normally free
20V595000Fuel System, GasolineDaimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2023689
2023-12-21
Structure142Issue: On certain vehicles, the rear frame may be missing reinforcements. As a result, the frame could become damaged and cause a change vehicle stability.
2023691
2023-12-21
Structure3Issue: On a small number of vehicles, the cargo partition wall may not be attached properly. As a result, the wall could move or detach in a crash and cause the cargo to move inside the vehicle.
2023167
2023-03-24
Lights And Instruments1,095Issue: On certain vehicles, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, indicator lamps, and...
2023080
2023-02-17
Electrical6,574Issue: In certain conditions, the connection between the between fuse and fuse mount for the blower motor could overheat. Safety Risk: A fuse and wiring that overheats could create the risk of a fire.
2022602
2022-10-21
Powertrain18,058Issue: In certain conditions, the vehicle could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set.
Show 10 more Canadian recalls
RecallSystemUnits (CA)Summary
2022214
2022-04-27
Visual System2,034Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
2021765
2021-12-16
Powertrain5,883Issue: In certain conditions, the vehicle could roll-away after placing the transmission in the "P" (Park) position if the parking brake is not set.
2021356
2021-06-08
Electrical62Issue: On certain vehicles equipped with front swivel-seats, the wiring harness under the seat may not be properly secured. As a result, the airbag wires could be damaged when the seat is moved.
2021349
2021-06-04
Visual System2,515Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
2021305
2021-05-20
Structure273Issue: On certain vehicles, the screws for the front door hinges may not have been tightened to factory specifications. As a result, the front door hinges may not perform as designed in a crash.
2021221
2021-04-13
Lights And Instruments207Issue: On certain vehicles, the driver may not be able to dim the lights on the instrument panel to a low level. As a result, light from the instrument panel could cause glare while driving at night.
2021216
2021-04-09
Steering5,614Issue: On certain vehicles, the power steering return hoses may detach at their connection points. If this happens, power steering fluid can leak.
2020641
2020-12-22
Brakes558Issue: On certain vehicles, the brake caliper may leak brake fluid into the electric parking brake over time. As a result, air could enter the hydraulic brake system.
2020491
2020-10-19
Brakes261Issue: On certain vehicles, the front and rear brake hoses may have been damaged during production. Over time, this could cause the hoses to leak brake fluid.
2020134
2020-03-31
Brakes6,346Issue: On certain vehicles, the front brake hoses may contact the fender liners. This could cause damage to the hoses that can result in a brake fluid leak. If this happens, brake performance could be reduced.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
EGR Valve
Apr 2025
WARRANTY EXTENSIONEngineIn our continuing efforts to assure the proper performance of our products and to ensure the satisfaction of our customers, the warranty for the EGR Valve in the vehicles listed below has been extended from the original 5 years/100,000 miles to 15 years/150,000 miles, whichever...
LI54_71_N_080985_1
Sep 2026
Service BrakesBrakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. Engine may not start following a key cycle.
LI82_85_N_080972_1
Sep 2026
Unknown Or OtherUnavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection temporarily not available". Cause MB Apps is officially sundowned for all vehicles with NTG5 Head Unit Variant.
LI28_00-N-079097_1_en
Aug 2026
Power TrainComplaint While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash Cause This vehicle is not equipped with a fixed force distribution AWD, rather force is only applied to the front axle according to ESP calculations.
LI33_30-N-080795
Jul 2026
Power TrainModel 907 with all-wheel drive (A4M) – All-wheel drive inoperative Complaint The customer may report one or more of the following: • All-wheel drive is unavailable or inoperative. • Rear wheel slip during acceleration on low-traction surfaces.
Show 55 more bulletins
BulletinTypeComponentSummary
LI54_30-N-080701
Jul 2026
Unknown Or OtherASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected.
LI14.20-N-073867
Jun 2026
Power TrainComplaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below.
LI49-20-N-080376
Mar 2026
Fuel/Propulsion SystemThe check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality out of specification.
LI4920N075995
Feb 2026
EngineVehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset.
LI14.20-N-073867
Jan 2026
EngineEGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm.
LI49.20-N-075995
Jan 2026
EngineComplaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active and stored in the AdBlue® (SCR) control...
24V5497749
Oct 2025
SOFTWARE UPDATEUnknown Or OtherThe software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles.
LI54.30-N-079757
Sep 2025
Unknown Or OtherEngine Oil Level Cannot Be Checked via Instrument Cluster Service Menu Complaint Sometimes the engine oil level cannot be determined using the instrument cluster's service menu. The following mes- sages may be displayed: •Engine oil level currently inoperative.
LI27.19-N-079793
Sep 2025
Power TrainComplaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS.
2025080008
Sep 2025
SERVICE CAMPAIGNElectrical SystemMBAG has determined the software of the control unit for the anti-theft warning system does not correspond to the current production configuration. There is a possibility that the alarm system (EDW) could be triggered while the vehicle is parked and locked.
MB_V-SC-2025070001
Aug 2025
Unknown Or OtherMercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vans, has determined that on certain Model Years 2017-2021 Sprinter vehicles, the In Use Monitor Performance Ratio (“IUMPR”) function of the OBD system might not perform as intended under certain circumstances.
LI14.20-N-079253
May 2025
EngineComplaint The check engine light is activated, accompanied by the following fault code related to the Exhaust gas recirculation cooler (low pressure): •P300E55 The efficiency of component 'Exhaust gas recirculation cooler (low pressure)' is not sufficient.
LI49.20-N-079157
May 2025
EngineComplaint The check engine light is activated, accompanied by one or more of the following fault codes related to the Adblue System: •P20F409: The Adblue consumption is too low. There is a component fault. •P202E84: The Adblue metering valve 1 (Motor side) has a malfunction.
LI14.20-N-073867
May 2025
EngineComplaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below.
LI14.20-N-073867
Apr 2025
EngineEGR Valve Diagnosis and Cleaning Procedure using TUNAP 926® on 906, 907 Sprinter with OM642 Diesel Engine Complaint Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm.
LI01.20-N-079115_1
Apr 2025
EngineCheck engine light illuminated - Fault code current P04D-B79 The crankcase ventilation system is interrupted. Complaint: Check engine light on. Fault code P04DB79 is current in the engine control module (N3/10).
LI49.20-N-078838
Mar 2025
Fuel/Propulsion SystemCheck engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit.
LI14.20-N-073867
Mar 2025
Fuel/Propulsion SystemEGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light.
LI47.10-N-079010
Mar 2025
Fuel/Propulsion SystemProcedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, biodiesel, or...
LI82.35-N-078930
Mar 2025
Visibility/WiperWarning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water.
LI49.20-N-075995
Mar 2025
EngineVehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint: Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset.
LI07.70-N-078824
Feb 2025
Fuel/Propulsion SystemComplaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless otherwise specified in...
LI49.20-N-075995_3
Feb 2025
EngineVehicles with SCR Generation 4: SCR/AdBlue warning message cannot be reset (P13DF00)
LI49.20-N-078838
Feb 2025
EngineCheck engine light or Adblue warning with fault codes P206B31, P203B31, or P300494 when outside temperatures are below 32 degrees Fahrenheit
LI49.00-N-078608
Nov 2024
EngineSMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set.
LI08.10-N-078545
Oct 2024
Power TrainComplaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel.
LI49.20-N-076565
Oct 2024
Unknown Or OtherComplaint: Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause: This subject is currently being analyzed for all 907s equipped with the OM642 engine.
LI49.20-N-076565
Sep 2024
Unknown Or OtherComplaint Check engine light with fault code: P300E3B the efficiency of component 'SCR catalytic converter' is not sufficient, is present in the CDI control unit CDI (N3/28). Cause This subject is currently being analyzed for all 907s equipped with the OM642 engine.
LI14.20-N-073867
May 2024
EngineComplaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below.
LI72.10-N-071190
May 2024
StructureComplaint: Front door collides with fender. Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender.
Inspect Propshaf
Mar 2024
Power TrainPropeller Shaft Check Strap on the crossmember may not have been installed.
News Channel upd
Feb 2024
EquipmentNews channel update.
2024010006
Jan 2024
StructureCheck Par????on Wall Bolts
2023120017B
Jan 2024
EquipmentRecall Information.
2023120018
Jan 2024
EquipmentRecall Information.
2023120017
Jan 2024
StructureCheck patrition Wall Bolts
LI46.35-N-076604
Jul 2023
SteeringVarious concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
News Channel Upd
Jun 2023
Electrical SystemModify Interior Blower Motor Fuse Layout
LI49.20-N-075995
Mar 2023
Fuel SystemComplaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in AdBlue® (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored in the AdBlue® (SCR) control unit.
LI72.10-N-075789
Mar 2023
StructureComplaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture).
LI03.10-N-075843
Feb 2023
Engine And Engine CoolingComplaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: • On engine 642 cylinder 6 is affected. • On engine 651 cylinder 2 is affected.
LI14.30-N-075882
Feb 2023
Engine And Engine CoolingComplaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" is present in engine control unit.
2022120009
Jan 2023
Electrical SystemUpdate Software - Comfort Function
LI00.19-N-075749
Jan 2023
Electrical SystemComplaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CAN network.
MB Launch NCU-VS
Dec 2022
Structure(RC)Remove Power Sliding Door Function
LI83.10-N-071291
Dec 2022
VisibilityComplaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions.
LI54.71-N-075673
Dec 2022
Electrical SystemComplaint Distronic and/or Active Brake Assist inoperative after driving for an extended period Cause Blindness detection of the radar sensor.
22V2790612
Dec 2022
Electrical SystemSoftware Updates.
22V2790612-1
Dec 2022
Electrical SystemSoftware Updates.
22V2790613
Dec 2022
Electrical SystemSoftware Updates.
22V2790613-1
Dec 2022
Electrical SystemSoftware Updates.
22V2790614
Dec 2022
Electrical SystemSoftware Updates.
22V2790614-2
Dec 2022
Electrical SystemSoftware Updates.
NCU-VS3TU72EST
Nov 2022
Structure(SC)Replace Front Door Check
NCU-PDV2790611
Nov 2022
Latches/Locks/Linkages(RC)Update Park Lock Function

Showing 60 of 136 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 22 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 1 warranty extension for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
  6. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Mercedes-Benz Sprinter 2500 →